DJ and her team do a wonderful job. Michelle has a great design eye and DJ executes her plans with…read moreprecision. They were easy to work with on various budgets and projects. Thank you Brackets!

Excellent service and outstanding quality product! I do not review products or services often but…read morethis company is top notch!!! You wont regret your purchase and will save you $$$$.

I had a great experience with Jeff. I only needed shades for a couple of windows in a new room in…read moremy home, but Jeff was extremely responsive, a good communicator, and he offered a competitive estimate. He came to my home to take measurements and returned to install the blinds once they were ready. In-home time for both appointments was very quick/efficient.

Would NOT recommend. Business acumen in customer service communication and response time sub Par.read more

From the owner: Sells blinds and window treatments Interior design…read moreInstallation Free consulta

Magic Matts always does a good job, but, I want to put a shout out to Nichole! There are good…read morecleaners and then they are great cleaners, and she is great. Let's just put it this way; my mother would approve of the job she does.

Using magic matts for bimonthly house cleaning has not given me invaluable time with my family but…read morereduced the chronic mental load of juggling house cleaning with limited kid time. Bailey does a fantastic job - not only is the house spotless but I swear her positive energy is still present even after she has left

Their apartments are great but the management is not. Out apartment was spick-and-span with my…read moreroommates & I taking triple the effort to clean every inch of it. Still, everytime the inspection lady came, she had only bad things to say. They charged us a whopping $150 from our security deposit for just a missing bulb and the burner covers! I had no idea they were notorious in charging tenants money over cleaning/maintenance at the end of the stay. In our defense, the patio bulb was already missing when we moved in.

I'm not sure where all of the bad reviews are coming from. I lived with these guys for about 4…read moreyears, and out of all of the rental companies, I've ever had PPM, has been, by-far, the best. If I ever had complaints, they were there to fix them. Twice during my four years, the water went wonky and started backing up from my sink. It was almost always in the middle of the night, though, but I called their emergency line, and they had someone there within a half-hour both times. Both times, the problem was resolved that evening. The repair guys were always friendly, and I ended up with a pretty good rapport with many of them. It's not that things were always breaking - it's that PPM was great about doing regular maintenance and replacing older appliances. The dishwasher detergent "door" stopped latching one day. I submitted an online maintenance request to see if they could fix it. The repair guy came by, looked at it, said my dishwasher a couple years older than some of the other ones in the building, and brought in a new dishwasher and replaced the entire thing that day. While I was living there, we also got a new oven, new toilet, new water heater, new air conditioning unit, and new light fixtures. They keep their apartments current and pretty. Common areas were vacuumed and cleaned on a regular basis. When it snowed or iced, it was shoveled and plowed before noon the next day. The garbage can for the mailboxes was regularly emptied. Despite the laundry being "Free", the laundry machines were always working great, and they even work way better than the "paid" ones I have to now pay for at my new property manager. Turns out I had been overpaying my rent for a couple months. Instead of just pocketing the money, they let me know and told me I could underpay the next upcoming month. Great service. Move-out inspection was pretty uneventful. Keep your own cleaning supplies around. The inspector let me know what things needed a "bit more", and she let me clean it then and there to avoid any fees. I didn't clean the oven, so I was charged three hours for that, but I consider that reasonable for the interior of it. They offer a utility guarantee for some of their apartments too. They have a number what you "should" be paying. If you pay more than that for utilities, they refund you half of the difference. Every year, I submitted for this (you need to submit for it, so keep your paperwork!), and every year they submitted my refund with no problems. It's good to know that they have incentive to make sure heating/electricity/insulation is as perfect as possible. The only downside is that they DID raise the rent every year on lease renewal. As this was happening to my friends renting with other companies, I think it was happening (and is) happening throughout Ames and PPM was just trying to stay competitive. From when I first signed the lease to when I moved out, I was paying about $75 more per month than when I first signed. All that said, if I would have known earlier that I would be staying in the area (silly job search), I would have re-rented with them in a heartbeat. They are, by far, the best landlords I've ever had.

kind caring staff, excellent customer service, locally owned and active in the community! love…read morehaving the service the past 7 years!

I signed up for a deep cleaning, six hours for $243. I gave them a list of rooms to get to and was…read morereally disappointed when I reviewed what they got done. Only three rooms were cleaned, the kitchen and two of our three bathrooms. I've had house cleaning services over the last 12 years or so, so I feel like I have reasonable expectations based on personal experience working with good cleaners. The kitchen is about 10-12 foot square. While some things were obviously cleaned, the details weren't caught. The half bath is approximately 6x6 feet big, with a toilet, corner shelf and small sink. The countertop was dirty, the items on the countertop that stay out (like the toothbrush holder) were dirty, the lights window and mirror frame weren't dusted, the wall next to the toilet was dirty, and sink and faucet were still dirty. The upstairs bath is a 3/4 bath that's approximately 6x12 foot, with a shower stall, toilet and double sink. Again, the lights and windows weren't dusted, the sink and faucet were dirty. The shower wall was streaky, and the water with the cleaned-away dirt was left pooling on the floor of the shower and had dried there. The office was quick about responding to my initial email and follow-up emails. They offered to come back and redo the rooms we were unhappy with but I preferred not to. I asked if the amount of space that was completed was on par with the normal 6-hours of deep cleaning and they said yes 2-4 rooms were normal. I don't feel like that was a value for the price or reasonable for the amount of time spent. The young ladies who came to our house were absolutely lovely in the few minutes I spoke with them. While this is a negative review, my main issue is not with the ladies who did the cleaning. It really appears that the issues are with training, inspecting, and my expectations not being aligned with those of the company. I hope they'll take this feedback and invest the time in setting their staff up for success.