A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

I'd known for some time that I would need to get my old galvanized pipes replaced under my home so…read moreI finally got some estimates . ​ I contacted several area plumbers and got estimates . Not only was DoneRite the most affordable , but I had used them before to replace a septic line ruined by roots . Everyone I've ever spoken to or met there has been professional, friendly , informative, and puts up with my many many questions and lack of knowledge about Plumbing . I have definitely found my go-to plumbers if I ever need them again . Thank you guys !

We reached out to DoneRite to address new build plumbing tasks that were incorrectly or…read moreincompletely done. They followed up with us promptly, provided an estimate for the tasks, and Roger and Rodney fixed the mounts for two toilets and completed an RV water hook-up quickly and completely! Their name truly says it all. Our issues are fixed and we're happy with the work done!

I WOULD NOT RECOMMEND THIS COMPANY AT ALL! They are very overpriced and do not do quality work. We…read morehad to call them back due to poor installation and the next day it was broke again. I had to fix it myself as there are incompetent to do it.

I had a new water heater installed last summer. The plumber they sent was professional, fast, and…read moredid quality work. The cost was also very reasonable.

Auto responded quickly to inquiry here on yelp. Even had a convenient book a consultation tool…read moreright here. Booked the appt. Made sure I was home during the appointment time. No show. No call the day of or before, despite it showing and stating the appointment was booked. My advice: dont use so many technology advertising/booking tools if your business doesnt have the capacity to integrate them into your schedule properly. People will use booking tools you provide and expect them to be honored the same as a booking over the phone.

Hot Water Tank Replacement…read more.. My hot water tank ruptured on a friday night.I posted my job within a couple of hours.Zach from EZ PLUMBING contacted me.. Gave me a fair estimate for a weekend appointment on saturday.. he showed up relatively on time with his supervisor [ his 7 year old son..who actually ran tools and helped] zach did an excellent job was friendly very courteous. Gave me a five year warranty and the first service included. I highly recommend. Zach and EZ PLUMBING.. Did such a good job that I even tipped the supervisor.

Our hot water pipes were making loud clicking noises. Several other plumbers told us we had to…read morehave the whole water lines replaced for about $10,000. They wouldn't even look under the house. Gabe and Owen went down and found right away that some pipe hangers were too tight for when the pipes expand a little. They replaced them for a lot less, and the noises went away. What a relief to find an honest and competent plumber.

My wife and I are so happy we found Gabe at "Hoyt Family Plumbing" we all know how hard it is to…read morefind a reliable, honest, professional service company in any profession. I have found the best plumber in Albany, Oregon. We have had Gabe to our home for 3 different upgrades (Moen Home Smart Water Valve System, Black Pipe Repair/Upgrade, Gerber ADA Toilet) and in every instance he's notified us 30 minutes prior to arriving, respected our home, reasonable pricing and professional clean work. Thumbs up to Gabe

I needed backflow testing completed per the city. I called Oregon Cascade Plumbing and Heating,…read morethey were out the next day. The gentleman showed up on time, was very professional, the price was reasonable and he knew his stuff. I've never had such a great experience with a plumbing company, I felt like I was being taken care of like I was a family member.

Had a water main break & water shut off by city. They were here in 45 minutes, dug about 1 1/2 ft…read moreto find the leak, then dug out all around the break in the water main to repair it. Work was finished in 2 hours, only $10 for part, and very reasonable hourly rate. Will definitely call them again if we have any other plumbing issues arise.

Came out to do a sewer line inspection on a house I'm considering purchasing. Results were sent…read morequickly. Highly recommend.

Scheduled me for a quote at 8 AM. I told them on the phone an hour before I would not be able to…read moreget to the door as I had a work meeting and I worked from home. They came anyway, knocked and called during my meeting and left a note on the door saying I needed to email and reschedule. I emailed and they said they could only come at 7 AM two days later. I told them that would not work and asked for a different time. 2 weeks later and no response, my property manager tells me I have a 150$ charge for not answering the door the first appointment and not rescheduling. Just terrible communication on their end..pretty dissapointed.

We had Evergreen come out to give us a quote on a repair or replacement of a toilet. The technician…read moretold my wife that the toilet we had was for a pressurized system and told her about how dangerous they were and how they can hurt people. We have used this system for 5 years. He said that he could replace the entire toilet, so she tried to get a hold of me, but I was at work and not available. She felt pressured to make a decision so she told him to just replace the toilet. They then charged her almost $1100 to replace the toilet. The new toilet runs about $285 at Home Depot. Of course, later that same evening we got a quote back from another reputable company, saying their cost for putting in a new toilet was $375, which did not include the price of the toilet, which we had originally planned to supply for whomever did the work. I called and talked to a manager about the astronomical costs and they provided me with the following information/excuse for their costs. The breakdown of how they charge is as follows: 40% for parts and labor 10% for pure profit 50% goes towards operating costs such as their fleet of vehicles and advertising. So just remember that when your quote comes back to you, 50% of your quote is just to pay for their vehicles and their advertising cost and has nothing to do with the cost of actually doing work for you. I wish I would've seen the reviews about them price gouging prior to even calling them. Because I called them to question their price gouging and scare tactics, they did refund us $54.00, as if that makes up for the several hundreds of dollars they overcharged us.

The workers seem to do quality work, but the fees are very expensive. Beware of the…read moreinspectors/estimators that come out to inspect and provide bids; they may not be doing a thorough investigation or providing accurate information regarding your situation and the remedy. Do due diligence and get a second opinion at least.

Bruce is always friendly and he loves doing plumbing work. He has been teaching and mentoring…read moreplumbers for years. I had a stopped-up toilet, three sinks that were slow draining and two faucets that were getting worse drips. In two hours he got them all repaired using the simple but effective techniques he's learned from long experience. No taking apart pipes or replacing anything except a few small parts in the leaky faucets. He does quality work. Above all, his costs are reasonable. I highly recommend his service. M. Anderson

I'm so glad I finally found a great plumbing company! I had a leaking toilet, and Bruce fixed it…read morequickly and efficiently and at a reasonable price. He was also very personable and knowledgeable and answered all my questions. If I have any more plumbing problems, I'll be sure to call Cherry City.