Jane from Major drain worked with me on my issue and communicated questions to Mike, who is , I suppose the owner? Mike reviewed my email to him, did the necessary research about my plumbing problem, and Jane got back to me with some answers. Even though we didn't end up scheduling the job with them and used a friend of a friend to do it, but we really appreciated the complementary info and their expertise. They are highly professional, thorough, I highly recommend them read more

I had a clogged drain and Major Drain fixed it fast. They missed my call on a Friday afternoon, but promptly called back within minutes to set up a time on Saturday morning for a plumber to fix my drain. I honestly wasn't expecting such a fast turn around time. Come Saturday morning, the plumber showed up right on time and fixed everything in a matter of minutes. And it wasn't just a job I should've done myself -- I gave it the old college try but to no avail. Prices were reasonable at a little over $130 an hour. I'll call Major Drain the next time I need a professional plumber and would recommend them to friends, family, and acquaintances. read more

Unfortunately, after a great vacation, we came home to a flooded basement. We were hugely relieved to find out they took appointments up until 8pm so we were able to get someone in shortly after we got home. The main sewer line out of our house was blocked and they we're able to clear the obstruction in one hour. They were polite and took the time to put down draping to avoid getting dirt throughout the house. We would definitely call major drain for large or small plumbing issues read more

Call Major Drain if you are looking for service that is friendly, punctual, reasonably priced and knowledgeable. They have helped our poor old house out with some plumbing issues, always at less than we expected, and were honest with us when the issue (freezing pipes) wasn't something we needed a plumber for, but rather a carpenter to fix insulation issues. read more

We just moved to a new house, and had some issues with water pressure and constantly running toilets. The plumber and his apprentice were timely, professional, did top-notch work, and were punctual and responsive when they needed to come back with a part. Ultimately, there was a small manufacturing defect in one of the parts they installed, and we had to have someone else out to fix it. When I called to let them know, Brent (the owner) took immediate responsibility, covered my costs, and made it right. I couldn't ask for a better relationship! read more

John came out 2 hours earlier than originally quoted, which was great! We had a fairly deep clog in one of our pipes, but he was able to take care of it in about 20 minutes. He was personable and very knowledgeable. We would definitely recommend Major Drain to others. Their prices are exactly what is quoted on their webpage and very reasonable. They also came out on a Saturday afternoon, which to some plumbers is weekend pricing. Major Drain includes Saturdays in their regular pricing. We will use them again. read more

First to respond out of three queries with a reasonable quote and details to give me enough information to except the "... Very responsive to my work schedule... And very responsive to conditions we encountered in my home. Great service great price, I would use major drain again read more

I had a great experience with Major Drain after my basement had been finished incorrectly by another plumber, which was causing my main drain to backup with water. They were very knowledgeable and fixed the problem within the week. They were also affordable in my opinion compared to other plumbers. read more

I called for a bid and Mike came out and was polite and professional. He explained everything that needed to be done to run gas for a stove. He warned me that complications can add cost. Well, here they are today and he advises me that he found a prior gas line that he can use, which would save me a considerable amount on his bid. He could have just not told me. But he did. And for that honesty, and how polite and thorough they are, they get 5 stars. read more

DO NOT RECOMMEND!!!!Came out twice to clear a drain. First drain was not unclogged when he left. Called back a second time after another plumber /company discovered roots under our concrete floor and outside the house. Second time over the technician fixed the problem and created a huge mess. a Mess he refused to clean up!!!! He insisted water needed to be turned on and run into the bathroom shower drain. After 20 minutes water and colored sewage water was pouring out of the shower drain on to newly painted walls and tiled floors. And no, he did not notice the water flowing all over. Rather incompetent! The technician did nothing but...oh that can be expected! He did not offer to help clean up and promptly left, A contractor came in a cleaned the floor and removed the 10 gallons of water on my new floor. Evidently, the technician (RL) did not tell anyone at work about this....and I have asked the owner or boss to call me to discuss the poor workmanship and cleaning bill of $250.00 that I had to pay. He has yet to call or apologize. LOOK ELSE WHERE FOR SERVICE read more

Our house's previous owners weren't too good with maintenance: we had a horrible case of a backed-up laundry drain late on a Sunday afternoon. I called Major Drain and when they got back to me, they were able to arrive only an hour later! They cleaned out our disgusting drain and a clogged laundry pipe too, and all of that was done in less than an hour. They were EXTREMELY reasonable with the price, and the service was quick and efficient. We will definitely be using Major Drain in addition to our normal plumber for all our plumbing/drain needs. read more

Major Drain was great to work with. Shawn was able to camera our connection to an older sewer line. They were able to coordinate their appointment with city inspector so we could pass inspection. read more

We ended up having to call Major Drain on Easter Sunday afternoon. They came out immediately and had the problem fixed (snaked our main line) in less than an hour - they even managed to get cleaned up and out of the house before our dinner guests arrived! Minimal service charge for it being a weekend (and a holiday!) Very happy with our service from Major Drain. read more

Great, fast, friendly service!!! We would highly recommend Major Drain! They came out on Sunday and were able to be there an hour sooner than expected. read more

Major Drain is fast and economical - call them for drains or plumbing work of any kind. They will get there fast and their quality is second to none. Don't think twice - they're the one to use. read more

I own a business and when we have plumbing issues i need somehere YESTERDAY. Brent and his team are always right on time and thourough. He is also very reasonably priced. Will recommend him family, freinds and other businesses. read more

This is the BEST BEST plumber in town. They do great work and show up on time. They have saved me money.

They were amazing! My basement was quickly filling up with water and they were here within a few minutes... after hours nonetheless! They were quick, polite, and very reasonably priced! I would gladly recommend them! read more

The sign of a good business is determined by the service when something doesn't go according to plan. After service, my drain wasn't working properly and the problem persisted. Brent's brother followed up to offer help. He began to diagnose the drain problem as roots. He explained that it would now take two people to complete the job and there would potentially be damage to the structural integrity of the plumbing. They would comp the first hour due to not fixing the problem. The bill was going to be more expensive than I could afford with two people and no agreed upon price to resolve the problem. So, I told him I would rent equipment and try it myself. If there was potential damage I would have to live with it. It took 30 minutes and we were done. No roots. Months went by and I received an email requesting full payment. After calling, Brent postured that the billing was fair. I said we then have nothing further to talk about. Next I received a call from their legal department. I called to see if we could reach a resolution. The lady who took my call said she didn't have much time. She told me I could make full payment or they would put a lean on my house. I explained the situation to her and she hung up. I then received another email. Take it for what it's worth. They are just trying to run a business, but if thing don't go their way they lack professionalism to resolve conflict. read more

Just moved to Omaha from out of state and needed to have our gas grill hooked up to gas. Major Drain was very reliable, they showed up on time and did a great job. I would highly recommend them & would defiantly use them again! read more

Very responsive and right on time. Cleared two drains in 40 minutes without leaving a mess. The tech was very friendly and explained their pricing very clearly prior to beginning the job ($90 for the first hour/drain, $25 for the second and a $10 fuel charge). With tax, the total was in the neighborhood of $130. This is less than half of what I paid another local, large company a couple of years ago for a similar job. Would definitely recommend. read more

When my kitchen sink stopped up I called Major Drain to see if they could come out to fix it. The phone was answered by a very friendly lady who gave me a one hour window for the same day. She also gave me an estimate as to what the cost would be if problem fixed in one hour. Chad showed up on time and was very friendly and professional.He unstopped the sink in less than an hour and left the work area very clean. I will not hesitate to use this company again when needed. read more

Amazing service on a Saturday evening!! Friendly, fast, and reasonable. I would HIGHLY recommend them to anyone. Better than any of the big name companies! Highly professional and knowledgable. Thanks!! read more

Responded quickly to our Saturday morning blocked pipe issue. John arrived and did a great job, explaining what he was doing and taught me things along the way. Got the job done, was courteous and cleaned up nice when he was done. Thanks! read more

We had a leaky toilet at the base. I called them on a Sunday, yes they answered the phone, and by 11:15 am Monday, the problem was fixed at a very reasonable price. Yes, we'll definitely call them again for any plumbing issues. read more

Nice enough worker. However, he arrived, told me to clean out everything under the sink myself while he got his equipment, Used my towels and soap to clean up after himself. Was the first drain cleaning person who expressed that he didn't want to get his hands in the water and attempted to remove a stopper by submerging a wrench and trying to remove it that way before I suggested - hey how about you go ahead and put your hands in there and then wash them after. Spent a total of 30 min and when he got done, dawdled around. Ridiculous. I think the guy was nice, but if I need a drain cleaned, I will call a plumber. Not a very good experience. I have never paid someone to have to be their assistant as well. read more

I happened to find this company on Craigslist. Had a great experience with both owners of the Company. One on the phone and the other used the camera and snaked our sewer line himself. They showed me a video of everything they saw, so I knew what was happening. He told me the truth and was honest. They are also VERY reasonably priced... as in $550 cheaper on the high power water pressure to shred the tree roots and over $200 cheaper on the snaking itself. They also give you a copy of the video of your sewer lines if you want it. If you have a sewer or water draining issue, these are the guys to call. THEY even came out on a Sunday in a snow storm (I already had the appt so they kept it). Couldn't be happier. I LOVE when I can support a local company. read more

We hired MD to Hydro Jet tree roots out of our sewer line. They showed up on time and got right to work. The job took practically all day ($ouch$) but they cleared the line. It ended up being quite a bit more than I was expecting to pay. They did work with us on the price. This is the third different company we have hired in 9 years to clear roots. As far as the actual work performed, MD was on par with the others. What sets them apart from the others we have dealt with is the digital invoicing and I thought it was a GREAT touch to send a private youtube link recording of our cleared line. I do not think I will hire anyone else to service our drains other than Major Drain. read more

We called Major Drain to address a clogged sink in our kitchen. Within one hour of my call, they had it fixed. We were extremely happy with the fast turnaround time and reasonable price. read more

THE BEST. If you're looking for a plumber, your search should stop with these guys. Professional, considerate of your home and your time, and affordable. My go-to for everything plumbing related in my house. read more

By far the best place in town! I had several people come look at my issue and do nothing but quote me thousands of dollars! Major drain staff actually took the time to look into my sewer line and figure out a way to solve my problem for less than 500! I will not use anyone else ever again read more

I called Major Drain after snaking my kitchen sink line and hitting a spot far down the line I couldnt get past. The guys came out and long story short let me know I had some problems around 20ft down the line and they marked the spot for me on my basement floor after locating the problem area with their camera. They said they could dig it out for me for very reasonabke price but I let them know I felt pretty comfortable digging the pipe out myself. They told me to call with any questions along the way. I cut a foot long section out and discovered I had a giant acorn that had wedged itself in there from a squirrel that burrowed in the vent pipe and slowly over time the grease and sludge packed in behind it making it impossible to free! I couldnt of asked for any better service and these guys saved me a ton of money. They even put a new floor drain where I had dug in since I already was down there and it cost me hardly anything else. They turned a $1000+ job for me into a $500 fix and new floor drain. Dont hesitate to call these guys before wasting your time anywhere else. Their prices, customer service, honesty, and advice are second to none. read more

Professional, fast, on time. I love that the office staff is knowledgeable, respectful and willing to provide service fees. Shawn was friendly and understanding, and did not push unnecessary services. read more

I had a clogged bathroom sink; Major Drain came and had the drain running in 15 minutes. The ad on the home page of Major Drain states $90 / hour; the fine print in that box states, for the first hour followed by prorated billing in 15 minutes. When the technician presented the bill it was for $107., there was an added fuel charge of $10. That information can't be found unless you click on "Pricing", and if you scroll down to the bottom of that page you see the additional $10 charge for fuel. I spoke with owner Brent Geddings about my disappointment with the fuel charge and he said that is the way it is and was not interested in my concern. read more

Roger and his partner were friendly, sincere and knowledgeable. We forgot to remove our hoses for the winter and ended up with a leaking pipe. They arrived, took a look and Roger knew immediately what needed to be done. They did a good job, and were thorough in follow up instructions to dry out area above ceiling drywall. read more

Wife dropped reading glasses into the toilet and flushed toilet. Major Drain posts their charges as 130 for the first hour and an additional 25 for pulling the toilet. Technician pulled the toilet and the glasses were hung up where the toilet enters the floor drain. Removed glasses, whole job took less than 30 minutes. The bill was 161.50 which is over 300 an hour. My question is what did I get for the 130 hour labor charge as the only work he did was pull the toilet and I got billed 25 extra for that. Seems like double charging to me. They should have at least dropped the 25 for pulling the toilet as that is the only work they performed and it should have been included in the hourly charge of 130. Or they could have waived 65 (1/2 hour labor charge). Their charges need to reflect the actual work done on the job site. read more

Had these guys out twice now. Very quick response and reasonable prices for the issues we had (clogged main and clogged kitchen). Thanks guys! read more

I spent $150.00 to be told they couldn't clear my drain, that the equipment wasn't on the truck and that I should have requested a plumber. That there is a difference between a drain cleaner and plumber but he did give me estimates (not written) on two other jobs... On the plus side, the company answered the phones professionally and had someone to my house in less than two hours. I told them the issue and the age of my house which should have indicated what equipment and skill level was needed. I was never informed staff weren't necessarily plumbers. I thought I was calling a plumbing company. The website indicates plumbing services. The tech was a very nice guy and felt bad. But not as bad as I did writing a $150 check so I could continue to go to the laundromat. I have to say also that some of the wordings in a couple of reviews are almost word for word the same which makes me doubt their legitimacy. Even with my experience, I will say everyone was really nice and might be tempted to give a second chance if it was something really simple but I think I'll have someone else fix my drain, replace a corroded pipe and put in a new disposer. I'm just not comfortable after spending so much for nothing. read more

$107 to snake the line from the kitchen sink that kept backing up. Friendly and upfront. Couldn't ask for more! Would call them again if we have a problem. read more

We called with a clogged drain and they were here in 30 minutes! Fast and friendly, highly recommended.