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    Maison Moving

    4.3 (72 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - Maison Moving

    In-state moving

    Out-of-state moving

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    Reviews With Photos

    4 hand painted ceramic plates broken.
    Rosa H.

    Edit: now that I've unpacked all my boxes, I'm missing my Nikon DSLR. Not only have these workers proven to be real shitty at their job, they also stole. Do not invite these thieves into your house and pay them to "move" you. These are the worst movers. Let's count what they broke: 1. 4 hand painted dishes that were boxed, labeled : FRAGILE PLATES. 2. King size bed: lost a leg for structure. TAPPED one weight bearing end because they broke the wood and thought we wouldn't notice. 3. Wrecked my newly painted and installed baseboard in a newly renovated home. 4. Did not use spacer provided to equally install slates on twin bed. 5. Did not take apart our barstools for transport and now the stools wobble like crazy even after tightening. Do not hire these guys. They were wreck less and threw our boxes around even when the boxes were label FRAGILE in big words. Some boxes were stacked even when it was labeled as "do not stack" These were the most expensive and careless movers. An extra mover showed up and I called the company about it. They didn't even know they had an extra worker on the job. Is that worker even a legit employee? Because the team manager told me not to tell the moving company, his buddy is just "tagging along". Do not use these guys.

    The kitchen alone had easily 20K of equipment, china, espresso machine and so much more.
    Nicole Simone L.

    I have been a (Moving) and storage customer since 2013. Before they changed the name to Maison it was Affordable Moving and Storage. The storage fees were always a struggle, but getting my entire household out of storage was made impossible by Maison. They said I had to pay their movers to unload my crates of belongings. (I had 6 of them) then have movers of my own load the contents to move them out. On the original day of the move they prevented me from retrieving anything from my dresser drawers or to touch anything. Yes, I was evicted and I guess in their eyes that made me scum. I am not. I paid them for the packing, moving and storage. Prior to this move I had used them to move my household into storage for over a year and then into this residence. I am elderly and was experiencing financial difficulties after losing my pension. Just because I couldn't pay rent did not mitigate my standing as a good customer prior to my financial difficulties. For 6 years I was without my belongings. During COVID I fell behind in my storage fees. I was very ill with COVID and was in and out of the hospital. I now suffer from Long COVID on top of being elderly. None of this alters the fact that I have paid them in excess of $25K for their services. Three moves and two storage periods. In February of this year I received a CERTIFIED LETTER informing me of my balance due and an auction date of APRIL 10, 2022. I sold my car, borrowed money from family and tried to contact Stephanie to make arrangements to both pay the balance and finally get my belongings out of their possession. After several attempts to reach Stephanie she sent me a very hateful email stating that I have given up my rights to my stored items and that they had been auctioned off in February. I admit that news gave me a complete breakdown, that required hospitalization. I was already grieving deeply for the loss of my beloved dog of 18 years and this deception and resulting devastation pushed me over the edge. I am 68 years old. I had a lifetime of belongings. Furniture, fine rugs, art, jewelry, family photos and so much more. It wasn't just my residence, also the contents of my garage were packed and put into storage. Years passed and they changed their name, moved my stored belongings from Irvine to Chino Hills. I was not informed of the move until after the fact. The illegal auction which was on a date prior to my Certified Letter's stated auction date of April 10, 2022, has completely devastated me. At the age of 68 I lost everything to their deception, avarice and complete lack of compassion for a long time customer. I would NEVER have let them auction off my life's belongings. Conservatively speaking I lost in excess of $250,000.00 worth of belongings including my designer clothing, jewelry, art and priceless family photos. I have described it to my doctors as akin to having my home and everything in it burned to the ground. There was no need for them to do such an overtly evil thing to me. They sent me the letter with the auction date and I took extraordinary steps to get the money for the storage delinquency funds and to pay THEIR warehouse movers to open my vaults, remove them and load them onto a moving van and out of Maison's possession for good. I cried for months, and still do. I lost everything I own plus my beloved dog in a few months. They went from a 5 star review in my eyes with the first move to a minus 5 for an act of pure evil. I reported them for elder abuse and manipulation but nothing mitigates the fact that they auctioned off my belongings far in advance of the auction date stated in the certified letter of April 10,2022. What they did was unforgivable. I never changed my phone number, my residence here in San Francisco has been the same for 3 + years and they never bothered to call me about anything. I am gobsmacked at the pure evil of such a thing. It's been months now and I am still in shock and deeply traumatized. I don't care how good of a job they have ever done for anyone, nothing can redeem them for this. Not ever.

    Thumbs up, thanks guys. Ramon, Jose, Mannie and Carey.
    Mark L.

    Thanks to Ramon, Jose, Mannie and Carrey for doing a wonderful job. Ontime, professional and economical. They moved our business from Irvine to RSM for under 2k.

    Matthew M.

    I used Maison Moving and had the pleasure of getting Kenneth and Jason F. I got a courtesy call when they were on their way and the professionalism kept up til the very end. They had plenty of blankets to protect our delicate materials, dolly for the heavy stuff, shrink-wrapped furniture, etc.- everything we needed. And at the hourly rate, they hustled, busted their humps to get it done fast for me. Grateful for choosing this company and would recommend them to anyone who wants an affordable and very professional outfit. Thanks gents!

    Etchell A.

    I contacted Maison Moving for our move to Temecula form Chino. My contact Person was Melissa. I made sure that Melissa was aware and everyone else that I spoke to that we have a Yamaha Baby Grand Piano to move with the rest of our 5+ bedroom home in Chino. The contract price was based on Maison providing 3 trucks and 6 movers. The movers arrived on-time with 5 movers and three trucks. None of the personnel knew that they are moving a baby grand piano and therefore they did not bring a truck with a liftgate. They waited for more than an hour to get the right truck. During the move they damaged the bannister on the stairs and the walls. When asked who was the lead person, none would acknowledged to take the responsibility. Upon walkthrough of all the items to move, the movers still managed to leave three closet of our clothing and other items in the backyard storage. The movers refuse to complete the job and move the rest of items. I called Maison Moving twice and spoke to someone and complain about the movers but did not get a return call from any supervisors or manager. I understand that I might just sent a bunch of unprofessional movers but I at least should have a manager or supervisor returned my call. I will not recommend Maison Moving to anyone.

    Leticia A.

    I wanted to take this time to compliment your excellent employees, Ramon, Louie, Jose, Alan & Armando. I had the pleasure of working with all of them on Cinco de Mayo 2020 during my recent move. They were courteous, prompt, efficient and extremely helpful during the entire moving process. I was very impressed by their professionalism. My furniture was a little big to fit in one truck on one trip so Ramon was able to arrange an additional truck with 2 additional helpers. 2 trucks and 5 guys later and I had a very successful move from Orange to Chino Hills. Thank you again for sending a fine crew to assist me with my move. I have used your company multiple times now and continue to be pleased with the wonderful service you consistently provide. I will continue recommending your company to all my friends and family. Thanks again.

    Les F.

    Jorge & Armando were great. Quick, efficient, took apart the Queen bed in no time and put it back together just as fast at the destination. No time wasted, no overtly bubble wrapping the most mundane things that require copious amounts of time to unwrap it (see my review about A2, nightmare) - they took the refrigerator down that A2 said couldn't, when I urged the guy that it was delivered from Sears in one piece, through the door he said was too small. These guys accomplished it, easily. They also moved my washer, dryer, and the weights in the garage I told the other guys to grab, but didn't. Overall, great experience and I wouldn't hesitate to use them again.

    Andrew A.

    Kenny, jessy and jake moved us from Riverside to crestline. Hard workers and they were able to beat the estimated time saving is $! Highly recommended

    Kenny and Jake from Maison Movinv

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    5 years ago

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    10 months ago

    Rigo and Danny were AMAZING !! Professional and personable. Thank you for the wonderful job guys !!! Everything was moved safely !!!

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    4 years ago

    The crew smoked pot and then found an excuse to not finish the move, while charging for 1/2 day's work.

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    Review Highlights - Maison Moving

    We had Ramon and Louie as our movers who did and excellent job and were exceptionally professional and efficient.

    Mentioned in 12 reviews

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