I called this store to inquire about whether I can return an online purchase and the SA who…read moreanswered the phone was very nice and said yes just bring it in. I returned the item with no problem. I also browsed around and the store was very inviting. I am at the age where I will not put up with anything I do not love. Life is too short. So, about the item I had to return. There is one thing Free People does well and it is the boho tiered ruffle look. I purchased a tiered trapeze hoodie from Free People a few years ago that is absolute perfection: soft, forgiving and hides all bumps, youthful and cute. I had been watching the website for another color of this tiered trapeze hoodie that I liked, such as a deep wine red, but it never happened. However, the other day, I saw a mint green color tiered trapeze hoodie on Freepeople.com that was half off. Wow, that never happens. I ordered it immediately. Absolutely not the same as my beloved hoodie. It is now in a heavy sweatshirt material that is really annoyingly tight in the arms. And because of this heavy material, the trapeze literally looks like a tent. Not a good look. Please bring back the original and best, in a soft French terry,in both black and deep red!

Worst customer service ever. I've been coming to this location for 5 years, it's never been this…read morebad. The girl behind the cash register at 3pm on 8/12/2026 was extremely rude did not even say hi. I went to exchange a top, she told me an exchange was not possible because it was online only. I walk further into the store and the top is right there on the table. She didn't even bother to check if they had it. Free people needs to stop hiring complete losers it would make up for poor quality clothing.

I went to this J Crew location because I was in need of new shorts. This location has 3 floors and…read morethe Men's section is on the 3rd floor. I knew what I was looking for since I had done my research beforehand and I was helped by a salesperson named Derek who helped me find the right fit and size for me. I also bought a t shirt in pistachio color.

While one of the larger J.Crew stores in NYC, in my experience, it consistently has the worst…read morecustomer service. I find it more egregious because this is usually encountered with their "management" personnel and typically not the sales associates on the floor. I know it's thankless working retail but take some more executive training and learn to treat your customers better because I would rather pay more to be treated better.

I bought a pair of Sam Edelman sneakers from SAks. What a disappointment- after a few months of…read morewearing them (and not every day), they have started to peel. The issue is that the suade is peeling from the actual heels of the soles. Looks terrible. Very disappointing and I would never purchase another pair

I bought the Sam Edelman shoes which i liked the style . But the heels is poorly made . I had to…read morepay $30 to fix missing part of the heels I bought another one 1/2 size bigger . After wearing 3 times this happened to the heel again

I really like the raw denim and vintage-inspired/military-inspired styles that are popular now and…read moreI think RRL is a pretty great store for us. Good service, laid-back atmosphere and just generally pretty good experience. If you know of the type of store this is, check it out!

Ralph Lauren outfitted BTS tonight 8/1 at MetLife in layers, ski vest, turtleneck, Wool beanie !?!…read moreIt's summer in NY/NJ, 80 degrees and 80% humidity. You're a NY brand,, you should know better. BTS stayed on brand and wore your sweat fits. I won't.

Love the chic, Parisian pieces carried at this store. They carry the most luxurious, buttery soft…read moreleather jackets and rocker inspired shredded shirts, studded booties and flowy dresses and tops. I purchased a leather jacket and top from a SA named Michelle. She was very helpful and pulled several pieces for me to try on. I will be back next time I'm in NYC.

Matthew, the GM for IRO SOHO, was simply amazing!! He spent hours with me and my niece finding just…read morethe right pieces and styles for her. His experience with fashion, encouraging words as she tried on new styles and fits, and kindness was exactly what we needed. I wish I didn't live on the West Coast so I could work with Matthew and his team again and again. Many, many thanks to Matthew and the IRO Team!

I am new to the camper brand but have so far enjoyed the support and customer service of this…read morelocation! I went at mid day to make my first purchase and the store was pretty empty, there were maybe a half dozen other customers milling about checking out the shoes. I must have asked to try on a dozen different styles before settling on a pair. They were very friendly and helpful in helping me make my final choice and we're happy to share information about the various styles and product lines. When they didn't have another pair I wanted in stock, I chose to order those and have them shipped to the store. They were shipped from Spain on Monday and I was able to pick up in the store on Thursday, the same week. The only negative here was that I only knew they arrived at the store by checking the tracking number. It would have been nice to get a call directly from the store but they did warn me to keep track using the tracking number when I ordered them in the first place. Overall I am pleased with my experience. This store is in soho and like the rest of the botiques there, it can get pretty busy later in the afternoon or early evening.

Camper is located in the SoHo District of New York. It carries high-end shoes for both men and…read morewomen. The shoes are unique and lightweight. Don't drive unless you absolutely have to. I suggest using public transport, rideshare or taxi to get here.

Clean store staff was very nice and prices were fair did some slight haggling and they were very…read moreaccommodating

Found this brand online for some fashionable yoga/sports clothing brands other than Lululemon, etc…read more and came across Alternative. There are a lot of great basics for workout apparel for both men and women, including some bags and jewelry. So far the clothing material seem like they are made of high quality fabrics and the fit is great for working out and even as casual wear. Because there weren't too many customers, it was easier for me to get some assistance from the employees whom were very attentive and courteous. In case of a wait, there are a few stools to sit on because there are only two fitting rooms available. Definitely worth a look if you're looking for top quality work out apparel from NYC/LA.

Just discovered this store yesterday while walking around the neighborhood and was enticed in by…read morethe sale on sale (extra 25% off sale items). They have a good selection of loungewear as well as some regular clothing. I scored a pair of AGOLDE jeans that were originally $135 for $25. The sales associate also gave me a coupon code for 40% off my next online order.