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Sam Edelman

3.3 (46 reviews)
Closed 11:00 am - 7:00 pm
Updated 2 months ago

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Vianna C.

Came to try on loafers and the associate gave me a look like she couldn't bother to help, but was giving all her attention to a very specific clientele. Also I must say, the customer service for Sam Edelman online is not much better. It takes forever for them to process a return, and I've never seen anything like it. I strongly advise not buying from this brand.

Broken strap
Britney M.

Wow it's came down to this, my one star review for Sam Edelman. I once again was disappointed with the quality of shoes. After bringing it to the District Manager attention Alysha, who was rude, blatantly incompetent, gave zero empathy for another shoe that was worn and broke the same day! When I took this issue up with her she was condescending, and utterly unhelpful. I asked to speak to another manager, and she began to go in circles about her title and gave me snarking looks as I showed her my receipt from the same day! This lady belongs working at a fast food restaurant, where bad attitudes are abundant. If you entrust a person like Alysha in a manager position it says poor things about you as an employer. Alysha is a discredit to any establishment that relies heavily on customer service. Dear Sam Edelman, miserable people are incapable of facilitating positive experience.

Lindsey J.

Classy store in soho with three rooms of shoes on display (some clothes but not much). The staff was super friendly- I was trying to find shoes for a wedding and she gave me such great advice (avoid stiletto heel / suede material if it's outdoors, etc.). There were lots of cute shoes, especially sandals and colorful heels, on sale as well- I was tempted to get a few other pairs but refrained.

Store window
Lisa H.

I've been in this Sam Edelman a few times. The salespeople are cordial and helpful and greet you upon entry. They aren't angling to be your new best friend, but they are not rude or unapproachable. And they aren't high pressure too, which is great. Wandering around the attractive showroom, I wish they had a wider variety of flats, but oh well. The saleswoman helping me was on point when she suggested I try a larger size and even brought out a second pair a size up just in case. If you're looking for quality unique footwear at kind-to-bank-account prices, Sam Edelman on Spring Street may be worth checking out. If you can't make it to the store, Zappos also offers an abundance of their sandals, flats, and boots. And I never knew if Sam was a man or woman, but after poking around on the website, he's a he.

One of the wound that I got from this shoe, it hasn't healed for 4 days now

Awful quality of $70 slides that injured my feet ** sorry for the wound picture, please do not look at the image of you will feel uncomfortable. there's several other blisters like this but I'm only showing this one** I bought this slide because I was looking for a comfortable pair of slides for casual walking. After wearing the slides on the street for only an hour, several blisters like this formed on my feet. I didn't realize how bad they were until I got home. It's been four days and the wound wouldn't heal and still bleeds and fluid will come out. I would not expect to pay $70 for a pair of slider that I can't even wear for an hour. It's not the fit issue because the sales associate at the store looked at it and said it was a perfect fit. I tried to call the store, multiple times, every time they ended up put me on hold for ten minutes and then hang up. No one seems to care about customer service. The store asked me to contact online customer service number because they can not do anything even if I bought the shoe from the store. I was not allowed to return the shoes even if I bring it back to the store. I tried calling the online customer service number and I was on the phone with the representative for 40 min. All they can do at the end is giving me store credit if I ship the shoes back to their corporate address. The customer representative was very indifferent, saying that blisters like this was normal, blaming my feet for not being the perfect fit for this shoe. Since when does shoe company aim to make shoes that requires specific type of feet to fit their shoes? Tbh I wouldn't even be mad if this was a heel or any other type of shoes that I would expect some level of discomfort. How did you manage to make a slide uncomfortable? At this price? So they want me to spend more money on this brand after what had happened. I would expect better quality shoes, better customer service from this brand for the price, but I guess they have too good of a business to care for one new customer. Very disappointed.

Nude Patent Leather Peep Toe Pump

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7 months ago

hey I just wanna give shoutout to Katelyn. She was helpful and patience with me today. She made me feel comfortable !

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7 years ago

Great sales. Cool shopping street. Sidny a great help and hard worker. Quality shoes at good prices.

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7 years ago

Had a great experience here. Our salesperson (Kristen) was so friendly and helpful. She made shoe shopping even more fun than it usually is.

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Ask the Community - Sam Edelman

Review Highlights - Sam Edelman

The Manager, Eric, was super helpful, patient and provided amazing customer service!

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Lingo

Lingo

4.9
(19 reviews)
0.3 mi
$$

This is my favourite place to shop in NYC, by far. The collection is stylish, singular and ethical…read more The owner is genuine and has an eye for what fits you and what doesn't. Warmly recommended. You will come out looking more stylish than you ever have.

This edgy boutique in Chelsea will soon become a favorite with urban, handmade, and eco-friendly…read moreclothes - you'll definitely keep coming back to check out the large selection of "wearable art." Such interesting pieces can be found as an origami-structured suits or basic knitwear with unexpected details. Lingo has pieces that allow anyone to show a little personality edge without standing too far out in the crowd. With brands such as Prairie Underground (great organic sweat shirts), Butter dresses, Nature vs. Nurture, Kelly Lane, and Filly, you are sure to find something quirky and unique. The owner Shin Yee Man knows how to choose clothes that are accessible enough for everyone, but have a one-of-a-kind, handmade quality that makes them more personal. A favorite is Cinderloop's grey draped tunic with uncommon red string that tucks and pulls to create a unique shape ($148). Most dresses range from $100-$180 and tops from $30-$100. Some collections are by local designers and organic and handmade pieces can easily be found. The accessories are just as unique as the clothes, with purses, belts, hats, wallets, clutches, earrings, rings, bracelets, and necklaces found throughout the store. Eccentric bright jewelry are made of beads, feathers, string, precious stones, and silver and range from $20-$150, with the most unique rings made from Horn and Seed Pod for $20-$90. The one-of-a-kind custom leather belts have intricate buckles and are worn in beautifully ($100-$150). Featured Boutique July 2009 - The Boutique of the Week

Photos
Etna Maar dresses available at Lingo Boutique
Etna Maar dresses available at Lingo Boutique
Lingo Boutique offers a curated selection of European Designer fashion
Lingo Boutique offers a curated selection of European Designer fashion
Long cloak hoodie by Prairie Underground available at Lingo Boutique in Nolita, NYC

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Long cloak hoodie by Prairie Underground available at Lingo Boutique in Nolita, NYC

Sam Edelman - shoes - Updated July 2026

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