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    Maison De Beauty

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Maison De Beauty

    Haircut

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    4 months ago

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    Trompe L'oeil Salon & Spa - Gone balayage after yesterdays "root touch-up"

    Trompe L'oeil Salon & Spa

    3.7(23 reviews)
    0.1 mi
    $$$

    HORRIBLE experience (must read): I rarely leave reviews, but this experience was so disappointing…read morethat I feel compelled to warn other moms who, like me, don't have time (or emotional energy) to waste. I came into this salon with a beautiful balayage that had taken me months to perfect -- time, sun, and patience had created a look I truly loved. When I first met Carlos, the owner, he even acknowledged how beautiful my hair was. My appointment was simple: a root touch-up and a trim. That's it. Instead, I left with hair two tones darker, no balayage, and no highlights at all. Carlos only cut my bangs (not the trim I had asked for), and my once natural, sun-kissed color was completely covered up. After washing, I immediately mentioned to him that my hair looked much darker, but he brushed it off saying, "It's just because it's wet." When it dried, it looked even darker -- I said something again, and he dismissed me by saying it would "lighten up over time, maybe." The most frustrating part? He justified his decision by saying my hair looked "brassy" -- but there are so many professional techniques to correct brassiness without eliminating balayage or going so dark. Instead of honoring my request, he made a choice for me -- one that erased months of effort and left me heartbroken. For me, this was more than just a color mistake, and waste of time and money. It was a breach of trust. When you sit in a stylist's chair, you expect to be heard and respected, not ignored or overridden. Especially as busy moms, we rely on professionals to do what we ask -- not what they decide for us. Now I'm left with dark hair I never wanted, no balayage, and the added burden of finding another salon to fix it, at the expense of damaging my hair. What should have been a simple maintenance appointment turned into a heartbreaking waste of time, money, and trust. I hope my experience helps others think twice before trusting this salon with something as personal and important as their hair.

    Riley did a fabulous job on my hair twice and I highly recommend her!…read more The salon is clean and the people were friendly!

    Photos
    Trompe L'oeil Salon & Spa - Original Balayage before yesterdays hair appointment

    Original Balayage before yesterdays hair appointment

    Trompe L'oeil Salon & Spa - Haircut and Haircolor

    Haircut and Haircolor

    Trompe L'oeil Salon & Spa - Haircut and Haircolor

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    Haircut and Haircolor

    Bellezza Salon and Boutique - Caramel Balayage by Stylist O'Neil LaRoche

    Bellezza Salon and Boutique

    4.6(34 reviews)
    8.8 mi
    $$

    I had a poor experience at this salon and would like to share my experience in case someone else is…read morelooking for a new hairdresser in Ponte Vedra. While I have many complaints, the main one is that I did not like my haircut, and even after I tried to ask the stylist to fix it, I was rushed out looking terrible. My haircut was 14 minutes with no wash/shampoo, no blow dry and no products. I was told that the cut would be dry because of my hair type. My hairstylist was Rita who said that my hair type is best cut with dry hair. I have never had that in the past, but I trusted her experience. However, I was very disappointed that she cut my hair so quickly and then didn't ask me if I liked it, I felt like she was pushing me out the door. I have long hair and asked for many layers, lots of layers that are visible and she did not give me that. I had her add more in and asked her to fix a few things 5/6 times, which she did, but with the attitude that I was bothering her. Her cuts are $75 dollars and that's an unfair price for the experience I got. My next complaint is partly due to the coronavirus but it still left a negative taste in my mouth. I called on Friday for an appointment and was told the salon was finally able to use the blow dryers, but to schedule early in the day because they sometimes ran out of sanitized brushes near the end of the day. I came in for my Saturday appointment and Rita told me that was not the case, no blowdrys. I told her that the receptionist told me differently, and her only response was "oh she knows". Therefore my hair looked extremely sad due to the lack of wash/blow dry and products. Overall, I felt very unwelcomed at this salon. I don't like my hair at all and I don't recommend Rita as a stylist.

    Great hair salon, courteous staff, fairly easy to get an appointment. I had my highlights done and…read morethe transformation was all that I hoped for! Falon is the stylist who helped me, highly recommend her for highlights.

    Photos
    Bellezza Salon and Boutique - PIC-1 of what I WANTED my hair done like

    PIC-1 of what I WANTED my hair done like

    Bellezza Salon and Boutique - Pic-2 What I wanted My hair Like

    Pic-2 What I wanted My hair Like

    Bellezza Salon and Boutique - Full head of Highlights

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    Full head of Highlights

    Maison De Beauty - hair - Updated May 2026

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