3 hours and still waiting to drop off a child passport renewal form. They call by name not the…read morenumber ticket so people don't even know how far ahead they are to be seen. This is totally disrespectful to people's time

YES! YES! YES! In…read moreand out in under 45 minutes and FREE parking. While it's never fun to visit Service Canada this one is leaps and bounds better than the Canada Place building downtown in both speed and comfort. The parking lot is a bit odd - entrance is on the north side of the building. And when you enter you have to snake around the elevators before you realize where you are or how to access the actual Service Canada part. Hopefully I won't need to go back for a few years but when I do need to renew another passport, I know where I'll be headed to!

On Canada Place - you are full of so many things that take my money ;-)…read more Useful but inconvenient. Parking is atrociously expensive if you have to drive here. If you can LRT it, that's a good plan but I feel ya in the cold blizzard winter months, parking it is. At least Revel is located next door if you manage to come here in the late afternoon and can hit happy hour next door afterwards. Be prepared to wait for days, well more likely hours but it feels like days when you're needing help at the passport office. Immigration and citizenship are also handled here - spent many, many hours here but thankfully that's done! As well as taxes, yuck. There are pedways connected to many other spots here including the Shaw Convention centre. In the basement is a small food court but it's PRICEY - why? Why can't you just have a subway or something delicious and reasonable like that?

Excellent experience renewing my adult passport this morning. Got in line by 750 am. Individual…read moreservice workers were escorting people to their stations by 8 am. I received professional, friendly, efficient service and was on my way in less than half an hour! Wow!

These folks are great! They work through a ton of people, and keep the line moving very well…read more I arrived at 2:30 with a lineup right to the front door. I was out of there is just over an hour. I just figured this out today. For people who are using the LRT, you can access Canada place through the underground PedWays and stay warm. Just leave the Churchill LRT platform through the south end. Go to the Milner Library parking, turn left, and go through the Citadel Theatre. That's very handy when it's like minus a billion out there!

Terrible service. Called in advance to confirm that I could change the name on my passport with…read moreproof of marriage prior to changing my drivers license. When I arrived I was turned away but given a priority slip to skip the wait the next time. After paying the money to change my licence and drive back, they did not honour the priority ticket and I waited hours. Would have saved me time and money to simply file for the change online.

This is not so much a venue for visiting, it's a working facility for the Canadian military and for…read morerecruiting info sessions. It is one of 47, yes that's forty seven, military sites that make up CFB Edmonton, you know, that huge military base just north of town? That's not its real name. Actually it's 2550 Hectares and it's called the Steele barracks named after Sir Samuel Steele, one of the original founders of the North West Mounted Police. So a history lesson here, CFB Edmonton is the name for all 47 facilities all across town "... named after Brigadier James Currie Jefferson, who was the Commanding Officer of the Loyal Edmonton Regiment during the Second World... and is home to the Loyal Edmonton Regiment, B Squadron South Alberta Light Horse, 15 Field Ambulance, the Cadet Instructor Cadre School and 6 Intelligence Company" So there's a regiment there, horse mounted dudes, ambulances, an air cadet squadron and some spies all working out of the same building, *raised eyebrow* Awesome! My son often has to be picked up or dropped off here for major trips within the cadets, this time it's for summer camp ( which he applied, won and gets free bussing there and back, all under CDN military supervision the entire 3 weeks. Oh yeah, they pay HIM to be there something like $60 per week.) but enough about the awesome cadets program. They occasionally have fundraising and events put on by different groups, like the Kiwanis club to support community services like Valour Place, for one. Keep an eye out and support them when they need you! Go Canada!

Many who serve our Country (Canada) have been here in this very Building, and Myself having lived…read morein this area before, have been here myself. It's a wonderful building. I recommend everyone goes and see's this building someday and hope that maybe even some might enlist into the Forces someday!

When you need to speak with someone in person it's best to go to a Service Canada outlet, like the…read moreone in Northgate Mall. You can certainly complete the necessary paperwork in the comfort of your home but if you have questions you'll be chasing menu options on the phone. I went in to Service Canada to file my EI for maternity benefits and did so without any issues. A month later I was back to get a S.I.N. for my daughter. I was very thankful I was able to sit with someone and discuss the process and have my questions answered. The entire process took less than half an hour but it was time I know would have been much longer if I had to do it on my own. If you have questions about Government programs and don't know where to go or what to do, go to Service Canada in Northgate Mall and speak with a human.

Went there to fill out a paper for ei just before pandemic hit, there was a small lineup I was…read moregiven 15 minutes to print my documents. I went to do a search for my proper paper this younger brown lady came up aggressively lurking over my shoulder saying if I'm not printing ei papers she will call security to have me physically removed! How rude!! I was shocked as that was unnecessary and uncalled for but me being me I rebel to s talk and said, you're treating me like I'm the immigrant here. Talk like that to me again security won't get here quick enough to save you from eating my boot! Sometimes the most unlikely person won't let you be a b so today can be a good day if you choose not to be a miserable cow

The parking for visitors is pretty poor. I visited twice in a one week span and both times a RCMP…read moremini van was taking up TWO visitor stalls both times. I am guessing it actually never moved. Their hours SUCK. They are open from 8 am to 4 pm Monday to Friday closed on weekends. I had to go there to complete a Criminal Background check for an employer. If you need to visit here ensure you arrive well before you have to be there as you will be circling the block looking for a parking spot.

This building always strikes me as being old and in some form of disrepair. Some of the air vents…read moredon't seem to be cleaned often enough, just like the decor seems dated, as does the heating system. Some of the rooms have good chairs but for the most part this space isn't very comfortable anymore. Fortunately there is a pedway between this building and the adjacent one so you can go indoors to that building and transit is rather near.