My new favourite service Canada location !!! Amazing for parking, perfect for the efficiency and…read moresoooo much closer than downtown!! I truly appreciate having been given a heads up about this location. I could justify having my husband wait in the car for this and I don't think anyone had ever said that about a Federal Service before. The longest we took was finding the front door to enter through. The sign faces 107 and the door is to the rear of the building. There are likely limited services available but for the majority of Service Canada needs this location will suffice. My understanding from reading previous reviews is french speakers need to visit downtown though...I am sure that will change with time though.

1 star -- Paid for a Death Certificate, waited 6 weeks, received a different record…read more I paid Registry Connect Co-op for an official Death Certificate from Alberta Vital Statistics. I paid the required fees and waited almost 6 weeks for the order. After this long wait, I received only copies titled "Registration of Death" -- not the Death Certificate I requested and paid for. The receipt only says "Vital Statistics documents" and does not clearly identify the exact item ordered. Customers should be able to see exactly what they are paying for. Because of this mistake, I lost another 6 weeks waiting for an important document that was needed much earlier. This delay created unnecessary frustration and additional problems. I contacted Registry Connect to resolve this issue, but I still need an explanation why I paid for a Death Certificate and received a different record. When customers pay for an official certificate, they should receive the correct certificate with clear communication and accurate processing.

On Canada Place - you are full of so many things that take my money ;-)…read more Useful but inconvenient. Parking is atrociously expensive if you have to drive here. If you can LRT it, that's a good plan but I feel ya in the cold blizzard winter months, parking it is. At least Revel is located next door if you manage to come here in the late afternoon and can hit happy hour next door afterwards. Be prepared to wait for days, well more likely hours but it feels like days when you're needing help at the passport office. Immigration and citizenship are also handled here - spent many, many hours here but thankfully that's done! As well as taxes, yuck. There are pedways connected to many other spots here including the Shaw Convention centre. In the basement is a small food court but it's PRICEY - why? Why can't you just have a subway or something delicious and reasonable like that?

Excellent experience renewing my adult passport this morning. Got in line by 750 am. Individual…read moreservice workers were escorting people to their stations by 8 am. I received professional, friendly, efficient service and was on my way in less than half an hour! Wow!

Went early , was in and out within 20 minutes. Needed a passport for a trip a week away. They said…read morecome back the day before you leave and it will be ready. Easy.

Terrible service. Called in advance to confirm that I could change the name on my passport with…read moreproof of marriage prior to changing my drivers license. When I arrived I was turned away but given a priority slip to skip the wait the next time. After paying the money to change my licence and drive back, they did not honour the priority ticket and I waited hours. Would have saved me time and money to simply file for the change online.

This is not so much a venue for visiting, it's a working facility for the Canadian military and for…read morerecruiting info sessions. It is one of 47, yes that's forty seven, military sites that make up CFB Edmonton, you know, that huge military base just north of town? That's not its real name. Actually it's 2550 Hectares and it's called the Steele barracks named after Sir Samuel Steele, one of the original founders of the North West Mounted Police. So a history lesson here, CFB Edmonton is the name for all 47 facilities all across town "... named after Brigadier James Currie Jefferson, who was the Commanding Officer of the Loyal Edmonton Regiment during the Second World... and is home to the Loyal Edmonton Regiment, B Squadron South Alberta Light Horse, 15 Field Ambulance, the Cadet Instructor Cadre School and 6 Intelligence Company" So there's a regiment there, horse mounted dudes, ambulances, an air cadet squadron and some spies all working out of the same building, *raised eyebrow* Awesome! My son often has to be picked up or dropped off here for major trips within the cadets, this time it's for summer camp ( which he applied, won and gets free bussing there and back, all under CDN military supervision the entire 3 weeks. Oh yeah, they pay HIM to be there something like $60 per week.) but enough about the awesome cadets program. They occasionally have fundraising and events put on by different groups, like the Kiwanis club to support community services like Valour Place, for one. Keep an eye out and support them when they need you! Go Canada!

Many who serve our Country (Canada) have been here in this very Building, and Myself having lived…read morein this area before, have been here myself. It's a wonderful building. I recommend everyone goes and see's this building someday and hope that maybe even some might enlist into the Forces someday!

When you need to speak with someone in person it's best to go to a Service Canada outlet, like the…read moreone in Northgate Mall. You can certainly complete the necessary paperwork in the comfort of your home but if you have questions you'll be chasing menu options on the phone. I went in to Service Canada to file my EI for maternity benefits and did so without any issues. A month later I was back to get a S.I.N. for my daughter. I was very thankful I was able to sit with someone and discuss the process and have my questions answered. The entire process took less than half an hour but it was time I know would have been much longer if I had to do it on my own. If you have questions about Government programs and don't know where to go or what to do, go to Service Canada in Northgate Mall and speak with a human.

Went there to fill out a paper for ei just before pandemic hit, there was a small lineup I was…read moregiven 15 minutes to print my documents. I went to do a search for my proper paper this younger brown lady came up aggressively lurking over my shoulder saying if I'm not printing ei papers she will call security to have me physically removed! How rude!! I was shocked as that was unnecessary and uncalled for but me being me I rebel to s talk and said, you're treating me like I'm the immigrant here. Talk like that to me again security won't get here quick enough to save you from eating my boot! Sometimes the most unlikely person won't let you be a b so today can be a good day if you choose not to be a miserable cow

The parking for visitors is pretty poor. I visited twice in a one week span and both times a RCMP…read moremini van was taking up TWO visitor stalls both times. I am guessing it actually never moved. Their hours SUCK. They are open from 8 am to 4 pm Monday to Friday closed on weekends. I had to go there to complete a Criminal Background check for an employer. If you need to visit here ensure you arrive well before you have to be there as you will be circling the block looking for a parking spot.