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    RCMP Alberta Headquarters - K Division

    3.0 (1 review)
    Open 8:00 am - 4:00 pm

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    9 years ago

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    Police Information Check

    Police Information Check

    3.0(6 reviews)
    4.0 km

    While this is definitely the quickest and best place to go to get a police information check done…read more(especially if you want to pay by credit card), the experience is stressful in general. It is a well organized location but it's hard to relax when you're listening intently for either your name or number to be called (first you see reception, then they use numbers to direct you to a kiosk, then they call names so you can pick up your police information check). The benches are clean but not terribly comfortable. I liked the fact that they have booths at which to fill out forms with the provided pens. When I looked over my paperwork once I received it, I was pretty unhappy that they misspelled my name on one of the police information checks I received. Fortunately I noticed immediately and they were able to fix it, but this meant more waiting. Please expect to be here for around an hour on average. Transit is okay to get here (it could be better) but there is ample parking and it is on some major roads so it is pretty accessible as a location.

    They WILL misspell your name here. Double-check before you leave that your certificate has your…read morename spelled right. Two reviews before mine warned of this and it happened to me too. Unfortunately I didn't notice it until I got home which meant more standing in line another day. Long, slow moving lines, little attention to detail, and almost no parking makes this a place no one wants to be. But this is the only Police Information Check facility in the city, so what are you gonna do? Actually you can get the check done at any police station but you can't get the results right away. A police station doesn't accept credit cards either. So if you need it fast and don't carry cash.... How it works is, first you stand in the reception line to tell them why you're there. You'll also show your two pieces of ID. They'll give you a form to fill out that you'll need in phase two of the process. You can actually download the form from the website and print and fill it out at home. It's one less hassle you'll have to go through when you show up. There's not always a spot open at one of the writing desks and not all the pens work. After waiting for a bit (for me it was around 10 minutes) they call you up to a teller window to go over your application. You'll need to show your two pieces of ID again in case somebody has decided to impersonate you since you walked in. This is followed by more waiting as they prepare your certificate. Presumably this is also the part of the process when they decide on the new spelling of your name. You then go up to get your misspelled letter (you'll have to show ID yet again) and be on your way. I didn't have to do fingerprints or a body cavity search so I can't comment on those processes. I'm not 100% sure if they do the latter but there is somebody there wearing rubber gloves taking applicants into a back room. That must be for employers who require a really thorough check. The parking lot blows the long donkey. It's a huge lot but only a few spots are for the Police Information Check centre. There's lots of empty spots but they're for other businesses in the Nexus Business Park. They're all clearly marked as a no-go zone. The staff are all friendly and approachable. That's the best thing I can say about the place and it's why I'm giving 3 stars instead of 2. The rubber glove lady is probably the friendliest. I hope.

    Service Canada - Service Canada entrance

    Service Canada

    2.4(7 reviews)
    6.6 km

    My new favourite service Canada location !!! Amazing for parking, perfect for the efficiency and…read moresoooo much closer than downtown!! I truly appreciate having been given a heads up about this location. I could justify having my husband wait in the car for this and I don't think anyone had ever said that about a Federal Service before. The longest we took was finding the front door to enter through. The sign faces 107 and the door is to the rear of the building. There are likely limited services available but for the majority of Service Canada needs this location will suffice. My understanding from reading previous reviews is french speakers need to visit downtown though...I am sure that will change with time though.

    1 star -- Paid for a Death Certificate, waited 6 weeks, received a different record…read more I paid Registry Connect Co-op for an official Death Certificate from Alberta Vital Statistics. I paid the required fees and waited almost 6 weeks for the order. After this long wait, I received only copies titled "Registration of Death" -- not the Death Certificate I requested and paid for. The receipt only says "Vital Statistics documents" and does not clearly identify the exact item ordered. Customers should be able to see exactly what they are paying for. Because of this mistake, I lost another 6 weeks waiting for an important document that was needed much earlier. This delay created unnecessary frustration and additional problems. I contacted Registry Connect to resolve this issue, but I still need an explanation why I paid for a Death Certificate and received a different record. When customers pay for an official certificate, they should receive the correct certificate with clear communication and accurate processing.

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    RCMP Alberta Headquarters - K Division - policedepartments - Updated August 2026

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