Ms. Gloria is a master of her craft. She handmade my wedding reception dress with no pattern and…read morealtered all of my bridal party's dresses as well. She was communicative and considerate throughout the process, and she is a joy to collaborate with. Due to the condemnation of the building she previously rented, she is (as of April 2025) operating out of Zuha Trend's menswear storefront on Loockerman, which comes with some limitations. Ms. Gloria was so very thoughtful in her navigation of this situation, including rescheduling one of my fittings to afford us more privacy from Zuha's male clientele. The gentlemen who operate Zuha Trend are also 'top notch.' Each time I came in, they greeted me and ensured I was taken care of. Top Notch is a business based in the community. You will see folks greet Ms. Gloria and one another, joke together, and share life updates. Some of this will happen during your appointment. It's wonderful. If you want a more sterile, buttoned-up experience for your formal alterations, try driving farther and paying more at David's Bridal. My dress was the center of attention at my reception, and my bridal party and I were comfortable, secure, and stunning all night long, thanks to the hard work and expertise of Ms. Gloria at Top Notch.

I will never return to this shop and caution you to think twice before taking anything in to have…read moreit altered or repaired. After two months of leaving blouses to have the elastic redone in the neckline and sleeves of two peasant blouses, they still were not done. When I asked to take my blouses back, Gloria, the shop owner, asked if I would come back a couple of hours later. I should have listened to my intuition and just taken my blouses back. But I thought she'd done a nice job with hemming my pants, I would leave my blouses and come back. ...Wrong choice: Gloria did slipshod work and massacred the necklines. Thank goodness she forgot about the sleeves! Now I have to pick out the stitching which will take at least a good hour before I take the blouses to another tailor to have the necklines fixed. Previously, she had hemmed some pants for me, and done a great job, although the work again was not done in the timeframe I was given. But the pricing was reasonable and the work was good. So I was hopeful that she would do as nice a job with my blouses, and I even had brought two more blouses that needed slight alteration (she'd had these for one month). ...All I can say is that Gloria did a rushed, unprofessional, slipshod job with those as well, and not only do I feel disrespected as a customer, I feel disrespected as a person. I left three messages, one of which I left in person and I know she received the message because she referenced it, and Gloria did not have the decency to call me to let me know if my blouses were ready or not. I know how to sew myself, but have had eye/vision issues, and working on black fabric isn't something I can do anymore, so I needed to take my slacks and two of the blouses to someone who could do the necessary repairs on them; as for my peasant blouses, I was hoping a "professional" could do a better job than I could, so I didn't mind paying to have the work done. ...So, I'm not completely unknowledgeable when it comes to sewing, and I know when something is subpar. ...It gives me no pleasure to write such a negative review because I strongly believe in supporting local-owned small businesses. I read reviews for Top Notch before deciding to bring my clothes in for repair/alteration. I am now adding my experience as a customer to other customers' opinions for you to read and make your own determination. My mother used to say "you get what you pay for." While I don't necessarily believe that this is completely true, in the case of Top Notch, it is unfortunately true. If you want to ensure you and your clothing are treated with respect and properly, go somewhere else--don't go to Top Notch.

Never an issue with this company. On time service and great communication. No complaints in 2 years…read moreof working with them.

This family owned business was so courteous and friendly! It seemed too good to be true to have my…read morelaundry caught up and not have to leave home. We have a washer and dryer but we have so much laundry that it is impossible to keep up. Not any more! Prices are very reasonable too! I had requested all shirts on hangers and they delivered 3 large bags smelling awesome, folded pants and undergarments were shrink wrapped and folded perfectly. My shirts were on hangers and in groups of 10 or so garments then wrapped with dry cleaning plastic/protector.

I was drawn in while going through Loockerman by the gorgeous dresses that were on display! I…read moreunfortunately did not fit in them but Ms Tina was so sweet and helped me find something similar. I bought a print shirt and a beautiful black dress with a shapely collar and waist. Ms Tina even showed me how I could play with the dress by adding belts and such! It was such a pleasant visit and I will definitely be back for more! Thank you Ms Tina!

I had a very disappointing experience and would not recommend doing business with this store. The…read moreservice did not meet expectations, and the overall interaction left me frustrated and unsatisfied. Based on my experience, I would advise others to consider alternative options before choosing this business.

Hard to find! Actually in alley behind 878S State Street. Have to go to next street and take alley.read more

Shimmy's has repaired many items for me, and I Believe she is the best Alterations business in our…read morearea.

Great dry cleaning & laundry establishment! I continue to bring my dry cleaning there despite the…read morebad downtown area in which they are located.

DO NOT GO HERE!!! ‼…read more I had the worst experience ever here. They burnt a huge hole in my Brooks Brothers suit jacket that I recently got. The lady said that I could put a brooch on it, but the whole is approximately 1.5in in length. After expressing my disappointment, she offered me a 5% discount initially. After I called crying that the damage is irreparable, they refunded me the service of the dry cleaning ($150) after much back and forth. They refuse to pay for the jacket and gave me a nasty response on the Better Business Bureau claiming that I got my jacket from the Brooks Brothers Outlet and that I was the type to dispute the dry cleaning service charge to get one over on them. I am very offended that they would say such mean things about my character when I was very respectful to them. Even if the jacket was $1 from the thrift store, the thing that matters is that it's damaged. I called to ask them to please pay for the jacket and the dry cleaner continued to say that he tried to be nice and that I would have to take them to court to get my money. I am a college student that works hard for everything that I get. The jacket was an investment into my future. I'm so upset that I have to stress about this instead of focusing on doing well in my classes. Plus, I am forced to buy another suit because it was my only one.

Very helpful professionals. My sister, legally blind, broke the band of her "talking" wristwatch,…read moreand my mission was to get it repaired or replaced. I walked into Jeweler's Loupe, and a pleasant man asked how he could help me. He examined the broken watch band, shook his head and suggested that I buy a new band at Boscov's or Walmart. He said if I came back he'd put it on for me. I took his suggestion, bought what I hoped was the same size band and returned. The man was busy helping other patrons, and a woman approached and asked to assist me. I told her what the man had said. She nodded, took the watch and new band, put on a super-vision headset and went to work. In a few minutes she handed me the watch with its new band installed. I thanked her and asked how much is that. She smiled and shook her head. I asked "What can I give you?" and she said "A smile." I gave her a smile and a thank-you and shook her hand. When I think of buying jewelry, I'll think of kind professionals at Jeweler's Loupe. John Vincent, Dover, DE

My fiancé and I came in today to look for his wedding ring. We were immediately met with rudeness…read morefrom the blonde woman working behind the counter. Before speaking with us, she was already being short and dismissive with an older gentleman who was simply trying to adjust the time on a watch he had just purchased there. When it was our turn, she spoke to us in the same unhelpful and condescending manner. We left without buying anything. Customer service like that is unacceptable--especially in a jewelry store where professionalism should be the standard. Based on her demeanor, she might be better suited for a job that doesn't involve customer interaction.

i love this cleaners i have been going here for over 20 years... they are always friendly, and yes…read morei go in with crazy request and they take care of me, and i am always satisfied

The last three times I've used this place my clothes have come back smelling like cheap fabric…read moresoftener that can only be described as putrid. I specifically requested my comforters be scent free and I was forced to have them redone, to no avail...I finally took them to another cleaner who followed my instructions. Recently I took 3 cashmere sweaters for dry cleaning, they too came back smelling like a French whorehouse...it's DRY CLEANING! HOW CAN THEY SMELL LIKE CHEAP PERFUMED FABRIC SOFTENER?!?!? Now I have to pay another cleaner to get the stench out...it's like the Seinfeld episode where Jerry's car is funked up with BO by the valet...avoid this place at all costs...

Walked into this store and was helped immediately. Most shoe stores, won't offer immediate help the…read moreway the associates were in this store, so their assistance was greatly appreciated. Especially on Black Friday.