Great place to get stuff for your car. The people there are very attentive, helpful, and…read moreknowledgeable. They will check your check engine light, install wipers and install batteries for free. I tip them anyway. Their location is the newest in the area and it is convenient. Highly recommended for auto parts.

They are conveniently located, well-stocked, and the store is clean. The staff has always been…read morehelpful and efficient when I go in there looking for something. They even installed my wipers for me last time that I went in there.

needed rotors cut and they did a fantastic job. also found out (didn't know) they have a full…read moremachine shop to do engine work. i started passing the word to my classic car and street rod friends.

While 300 miles into a trip to Virginia Beach the Check engine codes came up on our new Land…read moreCruiser. We stopped asap which brought us to ig Burton Toyota and on a late Good Friday afternoon they ran diagnostics for us and got us on our way. Many Thanks to Doug and didn't catch the main service man's name.

I had my Camry serviced today. To change oil, spark plugs and a tire monitoring sensor it took…read morethem3 1/2 hours. They claimed I had opted for dropping off the vehicle in my online reservation, which I didn't do. I will have to think twice before having my car serviced at I.G. Burton Dover again.

These people are always great to do business with. I buy from Avenue whenever I can when it comes…read moreto import parts and/ or shop supplies.

This place is is awesome, Great staff!! They were so helpful and went above and beyond. I'd highly…read morerecommend Avenue Imparts!!! "The bitterness of poor quality remains long after the sweetness of low price is forgotten"

Pep Boys - Dover, Delaware Date of initial visit: Thursday,…read moreSeptember 18, 2:00 PM Follow-up appointment given: Tuesday, September 23, 10:00 AM Service Manager encountered: David Hoover Service Advisor who checked me in (9/18): Kameron B. Mechanic: Austin W. Diagnostic fee quoted/charged: $100 Total paid: $600.17 I brought my vehicle to the Dover, Delaware Pep Boys for a check engine light and a jerking sensation--an issue I've experienced before. At check-in, I explained the situation to Kameron B., who told me a diagnostic (~$100) would identify the problem. After over an hour of waiting, I was told the issue was the "throttle body injector SV PKG," and I was also advised to replace the air filter. I specifically asked if this repair would resolve the issue, and the employee looked me directly in the eye and said "yes." Based on that assurance, I agreed to move forward. Several hours later, I was told the vehicle was repaired, and I paid $600.17. Problem: On pickup--near 6:00 PM in a nearly empty store--the check engine light began flashing, and the jerking remained. I immediately called and reported the unresolved issues. I was asked to return the next day; I explained I drive over an hour from Maryland and couldn't, so I was scheduled for Tuesday, September 23 at 10:00 AM. Before driving down, I called to say I was running late; I was told "no problem, we'll see you when you get here." But upon arrival, Service Manager David Hoover said the original mechanic was busy and couldn't see me, offering only that I could "hang" and they'd get to me later--no priority for my scheduled appointment, no apology, and no solution offered. David advised that I could take my vehicle to another Pep Boys and they would honor the warranty, but after this terrible experience, I decided to take my vehicle to a different auto repair shop instead. Why I'm disappointed: Work did not fix the original problem (light still flashing; car still jerking). Scheduling failure: I had a confirmed appointment, yet wasn't seen or prioritized. Poor communication: I called ahead and was told to come--only to be turned away on arrival. Lack of accountability: No sincere apology, no clear next steps, no customer care. I chose Pep Boys expecting professionalism and a working vehicle. Instead, I lost time, money, and trust. I hope management reviews this and offers a real resolution because as it stands, I cannot recommend this location.

DO NOT take your car to Pep Boys!…read more I took my car in for a free brake estimate, just to find out what I needed -- front, rear, rotors, or just pads. They called me with a ridiculously high price, so I politely told them I'd have to hold off for now. When I picked up my car and pulled out onto the very busy road right in front of their shop, I realized I had NO BRAKES. The pedal went to the floor. Thankfully, my back right tire locked up, and I was able to stop using that and the curb. When I got out, I saw brake fluid leaking heavily from that same tire. Turns out, they drained my brake fluid and still let me leave the shop without even warning me -- like they forgot cars actually need brake fluid to stop. I went in hoping to get my car fixed, but they left it in worse and dangerous condition. It could've ended in a crash or worse. If you go here, be very careful. If you don't agree to their overpriced repairs, it feels like they'll just leave your car unsafe. This experience was completely unacceptable and life-threatening.

I came in not knowing what was wrong with my car and was happily welcomed by Sam and he was quick…read moreto help with with what I needed even though it took a couple runs in and out he stayed with me the whole way reassuring I left happy and my car was fixed sam is a great worker 10/10 will ask for him everything so nice and kind

Amazing customer service. Very helpful. Found everything I needed and they even helped install…read more WILL be coming back !!!

One star for the old woman who is extremely disrespectful and rude. It is not my fault you are in…read moreyour 60's and have to work. It is not my fault your life is miserable. It is not my fault you made poor decisions in life and now you are stuck working here at your age. All I asked for was to have a defective battery replaced that I literally just bought yesterday. I got rudeness, disrespect, and nastiness in return. I told my wife about it and 6 months ago she had a similar experience with the same woman when buying wiper blades for our Jeep. Yesterday when I bought the battery the older man who helped me was extremely professional, helpful, and overall made the experience of buying the battery great. Here is one area Advanced Auto could improve: voltage test your batteries before you sell them to the customer. A brand new battery should not have 12.1 volts at cold startup in the morning. I tested my vehicles for a parasitic draw before replacing the battery to begin with; and found no such issue. Misery loves company and I won't be joining this old woman in her poor attitude today. You are miserable and that is all your fault. Have a good day Karen.

This is the worst place I ever been I came morning 9:30 they…read moretold only one person working can't do engine light scan,then I came 6pm they told me again only 2 people working can't do it What kind of business they are running I m not happy at all