1. A-1 Cleaners

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Dover, DE

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A-1 Cleaners

3.2 (5 reviews)

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Louie Harry Laundry & Dry Cleaning - My damaged jacket

Louie Harry Laundry & Dry Cleaning

(3 reviews)

$$

Great dry cleaning & laundry establishment! I continue to bring my dry cleaning there despite the…read morebad downtown area in which they are located.

DO NOT GO HERE!!! ‼…read more I had the worst experience ever here. They burnt a huge hole in my Brooks Brothers suit jacket that I recently got. The lady said that I could put a brooch on it, but the whole is approximately 1.5in in length. After expressing my disappointment, she offered me a 5% discount initially. After I called crying that the damage is irreparable, they refunded me the service of the dry cleaning ($150) after much back and forth. They refuse to pay for the jacket and gave me a nasty response on the Better Business Bureau claiming that I got my jacket from the Brooks Brothers Outlet and that I was the type to dispute the dry cleaning service charge to get one over on them. I am very offended that they would say such mean things about my character when I was very respectful to them. Even if the jacket was $1 from the thrift store, the thing that matters is that it's damaged. I called to ask them to please pay for the jacket and the dry cleaner continued to say that he tried to be nice and that I would have to take them to court to get my money. I am a college student that works hard for everything that I get. The jacket was an investment into my future. I'm so upset that I have to stress about this instead of focusing on doing well in my classes. Plus, I am forced to buy another suit because it was my only one.

OneClick Cleaners - Caddie corner from the Caesar Rodney High School. They will take care of your belongings.

OneClick Cleaners

(3 reviews)

$$

Outstanding service. Ben and Jane are very friendly and provide a professional service. Just note…read morethat their address is: 121 North Main Street Camden Delaware 19934.

Absolutely dissatisfied with this business…read more August 7, 2015 I take in my brand new Hugo Boss blazer that was $600. I wore it once to a night club and took it in to be dry cleaned. I asked the owner Ben specifically if he could do a good job and take care of this job. The reason why I asked specifically is that the Dover area does not have a lot of designer clothing. Ben said that he could 100% take care of it. I come back the next Tuesday and take the blazer home. I noticed that the buttons on both sleeves and the stomach part of the jacket are damaged. I take it back to the store and express my concern. The owners interrogated me for 1 hour and have said that I have worn it out which is not correct at all. He says that I brought the buttons damaged. He then calls the dry cleaner that he exports his clothes to and the dry cleaner says that the buttons can get damaged if they are made from a special material. I ask Ben what he can do to compensate me for the damage. Ben says he can replace the buttons. We call Hugo Boss and they do not have replacement buttons. I said I want the same buttons or compensation of a cash equivalent to fix this mess. Ben says he will talk to his attorney to see what a fair compensation will be. Today it is August 22, 2015. It has been two weeks since I have made contact with the business and it took them that long to call me back. I explained that since they will not replace my blazer with the same buttons, it is equivalent to getting a Rolex fixed with a walmart watch parts. What I am most dissatisfied with is in the process, the business owners argued with me taking up a total of 3-5 hours of my time. As a fellow business owner, I absolutely do not recommend this business.

A-1 Cleaners - laundryservices - Updated November 2026

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