Always helpful, understanding and great to work with! One of the most honest businesses around!read more

I can't say enough good things about this place! Honest, professional, fair prices,friendly…read more While other shops want to charge you a diagnostic fee before they will let you in the door, and then give you a long list of repairs they want to do, J&K just gets to work and does what needs to be done in a timely professional manner at a fair price

I've been to this shop twice. They replaced a major part on my brakes that I knew would be…read moreexpensive. Can't blame them for that. Also had a drain and fill on front rear differentials transmission and transfer case. Charged a comparable rate to other garages. Everything's been good so far

Absolutely wonderful experience! Everyone I spoke to was professional, kind, and friendly, and I…read moreabsolutely love that they take pictures and send a full write up for their inspections. I will be returning, and I'm encouraging my friends to do the same!

DO NOT GO TO THIS PLACE Our car had an oil leak that was the…read morereason it was brought in. After a few days we were told the issue could not be fixed, which was fine I guess. BUT... they did not refund our money and charged us $900 to look at a car and not fix anything. Also I spoke to benson about this he's an idiot. Don't do business with this guy.

This auto shop is fantastic! The service is incredibly fast and professional, and the team is super…read morefriendly. I highly recommend this place. If I could, I would give it a 10/10!

Terrible. DO NOT BRING ANY EUROPEAN CARS TO THIS SERVICE STATION. The coupon advertising a $69.99…read moreoil change is a lie. My bill was over $170 for a 4 cylinder oil change and tire rotation. I declined their offered $502 battery and $1560 for four 18" tires. Two employees had to find a service manager to attempt to explain multiple upcharges. Avoid at all costs.

1st service at Willard for our second vehicle - oil change, rotation, and general inspection…read moreservices - and our experience mirrored our initial one; this a very nice, professionally run, family-owned business that provides quality services at what we believe are market prices. We will be back.

Dalija, the owner is a fantastic human being. Very honest he has a great staff of mechanics and…read moretheir great people. I only take my car to him and that's the only place I'll ever go. I will say be patient. He has a lot of people that care about him like I do and trust him also so you may not get in right away but it's worth the wait.

I don't like writing negative reviews, especially because I chose this shop based on a friend's…read morerecommendation. I brought my BMW X5 in to replace a leaking windshield washer pump. They gave me a reasonably priced estimate, so I decided to have the work done there. I left my car at the shop and expected the repair to take at least three hours. Instead, they called me after about two hours and said the job was finished. When I arrived to inspect the vehicle, I immediately noticed that the fender had not been properly aligned after it was reinstalled. When I pointed this out, they began loosening and adjusting the fender outside in the parking lot instead of correcting it properly in the shop. I also discovered that not all of the plastic clips that had been removed during the repair were reinstalled. Leaving out fasteners is unacceptable and raises concerns about the quality of the workmanship. Unfortunately, this experience did not meet my expectations. This was my first visit to this shop, and it will also be my last.

When I called to see if they had any availability time for me to drop off my car they were very…read morefriendly and professional. They made me feel confident that I'm leaving my car with someone who knows what they're doing. I was called with an estimate and I was happy with the price. It got done in a reasonable amount of time and they even took the payment over the phone since I was at work and was able to pick the car up after work. I would definitely come back.

I went in and they quickly took care of me I did some minor work and the amount they charged me was…read morenot bad at all I'll recommend to come here instead of the LOVES up the street.

I had a terrible experience with Drake Garage. I was referred by a community member who thought…read morethey were trustworthy, but they treated me very unfairly and completely ripped me off. I was told the work on my car would cost $500. I left the car with them, and it sat in their garage for a week with no updates. Then suddenly, they said I would have to pay $2,100. Two days later, they changed the price again to $2,700. The next day, they said they would give me a 10% "first-time discount" and finally charged me $2,500. All of this was for just fixing the AC. To make it worse, they broke my front bumper in the process. When I asked them to fix it, they didn't take responsibility--instead, they called the police on me. The owner was very rude and unprofessional. I strongly believe they took advantage of me because I am a refugee and not fluent in English. This place is dishonest and abusive. I regret ever trusting them and will make sure no one else from my community makes the same mistake.

I called for new tires for my Cadillac Xt5. They ordered the tires for next day service. I was able…read moreto pick my car up that evening. My bill was exactly as quoted. Great service!!

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

They are always able to get me in for a quick oil change. They are friendly and straight forward…read more I have been getting my oil changed here for years. I went somewhere else out of convenience and learned my lesson. I will be coming back for years to come.