My friend had her car break down right next to Precision Auto and the owner could not have been…read morenicer. He was so considerate of her being anxious because her car broke down on the way to her doctors appointment, which of course she missed. He had a lot of cars to work on but because she needed her car for a number of appointments he made hers a priority. I highly recommend his shop as he couldn't have been more accommodating for someone he never met. Thanks James! Your new client, Sheila.

The precision auto team did a flawless job with repairing my jeep. With every light popping up on…read moremy dash, would have thought it was ready to just call it there. After the team worked on all the sensors and repair, it genuinely feels like a new car. Could not be any more appreciative of the care and value of services this team provided. If you want a genuine team that cares for you vehicle. I only recommend them.

I won a Oil change thru Facebook…read more And really impressed with their Service and telling me what wrong with my car. I will definitely return again next time when my car needs Service or oil change thank you again I really appreciate it :)

been going to Quality for years. went for 5000 mi service, time is 7:55am they open at 8:00am…read more Tapped on office window to give my keys to Robs asst. she ,refused, put keys in drop box. When I picked up the car ,she accused me of being rude (quite forcefully and non stop like I owed her an apology for tapping on 'her' window) she was belligerent enough I walked out. That was totally unprofessional. I've been a customer for at least 20 yrs. I am no longer going to be one. Russell F

I've been taking my vehicles to Spartan since the 1970s. My…read more'10 Toyota Matrix shares the same drive train as the Rav4. Many years ago, surfing the web. I came across an article that said, "Around 120,000 miles the rear differential start to have problems. About 118,000 miles ago I visited a independent Toyota mechanic and I was told that both (sides) of the rear differential seals were leaking. This business wanted an outrageous price to fix it. At 122,000, rear differential started making a scraping sound. Had the fluid replaced which stopped the sound for about a week (basically a bandaid). Had both of the seals replaced about two weeks ago, no more scraping sound. Price was reasonable considering the cost of a newer vehicle is too much. I love my car. I clay bar, polish, and wax the paint every Fall. The cars paint looks like a new car. Hold a 12 inch measuring stick to the paints surface. You can clearly see the number 10 in the reflection.

Everything went well actually I had three or four relatives go in there and they had their car…read morefixed at a moment notice I mean they're just amazing. I had a muffler issue and it was so funny because my Muffler pipe fell off and then so I get home and my wife's fell off. It was just amazing how they helped me. They had other cars that were there and they took mine first I guess I'm special thank you.

Our car's alternator died on a Saturday afternoon as we were driving home to Orange County, NY from…read moreBoston. Stuck on I-90, we used our roadside assistance service to call for help, and they dispatched Hampshire Towing. Dispatcher Kayla did a great job keeping us informed about the arrival of Alex, the tow operator. Based on our situation, he did the best he could to help us out. Due to the distance from our home to their shop, we decided to transport the car to Pleasant Street Auto for repair. On Monday I spoke with Steven to discuss the situation, and he was very thorough and analytical as he listened to my story leading up to the car breakdown. The shop was able to repair the car Monday afternoon and I picked it up Tuesday morning. Considering we were in a bind and at their mercy, I feel that we were treated very fairly and not taken advantage of. Walking into the office to pay the bill, I could tell that they take an interest in the concerns of their customers - even offering a box of Girl Scout cookies as a "thank you"! Having a car break down out-of-state is a difficult experience, and we're grateful to Hampshire Towing and Pleasant Street Auto for their assistance! I would highly recommend their services.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Very rude! You fix cars and you need to fix how you talk to people when they are paying hundreds of…read moredollars at your shop.

Strong's is a long time family business, which in the 1950's and 60's was in East Hartford next to…read moremy elementary school. Who knew that many years later, we would be reunited and become BFFs? These days, Strong's is computerized and high tech, but it still maintains the nice, friendly, comfortable feeling of an old time neighborhood mechanic whom you know, like and trust. Strong's could not have stayed in business and thrived for 60+ years without a reputation for integrity, honesty, repair work done correctly (and on time) and very reasonable prices. Not to mention, they're friendly, kind, helpful and seem to really care about their customers and their cars. When I moved to South Windsor 6 years ago, I found Strong's, and I trust them to maintain and repair my geriatric 2002 Lexus sports utility. It probably will need a lot of service to keep it going, and fortunately Strong's prices are very reasonable, so I can afford it. Being a woman, it's not easy to find a mechanic who I can trust to not take advantage of my lack of knowledge about cars. I totally trust Strong's as they're honest, ethical, reliable, always available, and do great work that's guaranteed. In fact, I trust Strong's so much that last Friday, when they delivered my car to my home, as a huge favor for me, I didn't know what the total invoice was, so I gave them a blank check to take back to Strong's to fill in the $. When I used to take my car to the dealer for service, I felt like a lamb going to the slaughter (financially) but at Strong's I feel like I'm going to trusted friends who are there to help me with my car. I appreciate the many times I've called Strong's for an "emergency" and they always tell me to come right in. They usually spend 10-20 minutes fixing the issue or reassuring me that it's not dangerous, and can be repaired later. And then, unbelievably, they won't let me pay for it, no matter how much I insist. I enjoy seeing Strong's cheerful employees who seem to like their jobs, employer, as well as happy, chatty customers in the waiting room who have been Strong's customers forever!

Professional. Trusted them with my sport roadster to replace rack and pinion steering related…read moreassemblies. Align. Replace and balance two front tires. Vehicle was repaired, tested. Returned to me in pristine condition. Drives like a dream. Straight, true and tight. Steering as it should be. I'll bring my other vehicles to strongs for future repairs.

Mike's is great! Highly recommend. I brought a vehicle there for a pre-purchase inspection. Mike…read moreand his team were extremely professional looking over every aspect of the car and giving me a thorough assessment of the car health as it were. No stone unturned. There's a very nice waiting area and they also gave my 4 year old son snacks, a lollipop and a coloring book. Couldn't ask for more. We will definitely be going back :) If you're thinking about bringing your car here for any sort of service, stop thinking about it, just do it!

Very welcoming customer service at the door, the men in garage were thorough in their explanation…read more They gave me a full explanation completely typed free of cost and also left me a thank you!!!

DO NOT COME HERE. DO NOT TRUST THESE RATS WITH YOUR VEHICLE. Went in for a frame patch and while…read morethe work was completed sub par, they damaged the roof, tried to cover it up with tape and denied any responsibility and threatened/discouraged to fight any legal action. Very slimy establishment and only in it to scam and get as much money from unsuspecting victims. Little to zero paper trial and no contract to sign when submitting a vehicle in for service. Unprofessional and will hope nobody else falls for their trap. There are plenty of other reputable shops to care for you.

It's been a few months since we left our truck at this crap hole. Check your mileage if you are…read morecrazy enough to let them touch your truck! They kept finding more and more reasons to keep my vehicle and it had just under 100 miles driven! I think they used my truck like it was theirs! Very good at twisting it so everything is your fault. I can see why the chick isn't there anymore. Shop smelled like weed. Not who you want working on your truck and your safety! It's just the convict Les and some dumb kid. The chick isn't there anymore. and NOT "woman owned".