Great customer service! However one really stands out -Raja was awesome! Good food and loads of fun!

Dissatisfied and Disappointed. One star because ZERO stars isn't an option. As a business owner I'm amazed they are still operational. Arrived 4:00 pm, not busy at all (more employees than patrons). While I searched the arcade with our son for games that weren't broken or incredibly inappropriate for a 6yo to see, my wife waited at a table 20 minutes before anyone asked her for an order. Signed up to bowl at 4:30 and was told all lanes were reserved (currently, completely empty except for 2-3 lanes) and that leagues were arriving at 5:00 pm to fill all lanes. 5:15 still empty. 5:30 still empty. 5:45 still empty. 6:15 apparent bowlers are arriving, mingling. Not one bowling ball rolled until 6:30, TWO hours after when we wanted to bowl. We then made the mistake to try the restaurant. Please note: only one party sitting in the restaurant. 5 minutes waiting to be seated. 10 minutes for someone to take our drink order. 5 minutes for drinks to arrive. Ordered meal and waited 35 minutes for cold and wrong order to arrive. 5 more minutes for order to be made right. ONE hour waiting for the wrong order in a nearly empty room. Just prior to this visit we planned to bring our employees and their families to the Summit for a Christmas party. Serious reconsiderations. read more

Great customer service! Ginna at the font desk was so helpful and informing us of all the great deals. She set us up on our lane and brought our shoes over. Alyssa was wonderful in keeping our drinks filled and getting food to us. The pizza is on point!!!! The selection of draft beers is excellent. Manager swung by to Thank us for our business and welcomed us back anytime. Overall, this place has a great vibe and my son is having so much fun. Adults have a good time and the kiddos, too!!! WIN WIN situation. read more

We had a party of six who ate here last night for the very first time. I ordered the Elevation pizza and the others had hamburgers and fries. Our total bill came to $127.00. I can honestly say that in my 52 years, this was the absolute worst pizza I ever ate in my life. Felt like I was eating a thin layer of cardboard. I was sick to my stomach when I left. NEVER EVER AGAIN! For $127.00 we could have eaten across the street at Nordy's and had a fabulous meal. Extremely disappointed in this place for food and so were the others in our party. read more

My daughter and her boyfriend went to The Summit last night to bowl for a little while. They wanted to charge them over 100$ to bowl for an hour and a half. 100$!!! For two people and one lane!!!! You all are a little too ridiculous. Needless to say they went to Chippers instead. read more

Excellent service and staff. We had a large party and they were beyond accommodating for us. Especially during Covid and not being able to have larger groups. Our family was able to spend quality time together which is something we all needed. I can't say enough good things about this place. All the kids and adults had a blast. The food and drinks were great too! read more

Birthday party here, just for fun, college nights, Sunday all day! This place does it all. With laser tag, bowling, arcade, and adult rooms for pool and private parties. I really enjoy the Summit. The staff is so kind and very helpful. They have text coupons that you can use. Checkout the deals they have everyday. Great way to save! read more

Main Event Windsor - Great games for all ages!! - Bowling Near Me - Windsor, Colorado

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I came with a large group and it was a great experience. The food was top-notch for a bowling alley and the bowling lanes were spacious with comfortable seating. However, the best part of this experience was the service we received. Our waitress was so pleasant and extremely attentive to our needs. Right as you were finishing a drink, she was ready to get your next drink. As soon as your plate was empty, she was looking to get it removed. Wonderful service and a large part of the reason I gave The Summit 4-stars . read more

They have unlimited bowling during the week. Pay once for your boots and a one-time fee and you're set. The service is really courteous and friendly. Food is excellent for a gaming place with an arcade, bowling alley and laser tag. I would highly recommend going there during the weekend. read more

My experience at the summit was very unpleasant I had very bad service and one of the managers Kristen was very rude!! I didnt feel welcomed and was very uncomfortable. She almost made me feel like she was trying to just get me out terrible service, I won't be back!. read more

Went in to The Summit with my brother and my mom for Mother's Day. We were there to bowl and to eat. When we ordered drinks, my mom's was the last to arrive, and by a good ten minutes. I wouldn't normally be irritated by that, but it was Mother's Day... Get my mom's drink finished first, I can wait. The main problem started today. I looked at my checking account to see that they had charged me $90 more than I had signed for. When I called, the office manager Anne Streater met me with annoyance that she had to deal with this. She called me back after she spent time verifying my story, and she explained that the bartender had messed up and that this wasn't the first time this has happened. Understand that this is a regular practice with this establishment. You can find other reviews where people say that they have been overcharged. In this case, overcharging me this much dipped into my budget set aside for bills, especially ones due in the next couple of days. Because this is regular practice with them, they didn't care about trying to make it right with me. They only care about getting their money and moving on. If you can avoid this place, please do. It's not worth the missing money, the people who are annoyed because they have to do their job, and especially the headache. read more

We love to bring the kids here, especially during the summer because they have a free bowling program. Wednesday's are half price arcade and laser tag. The staff are very friendly to kids, especially Rachelle Lee! The restaurant has great nachos and service. I try to bring the kids every Wednesday! read more

Main Event Windsor - Bowling Near Me - Windsor, Colorado

My son wanted his 9th Birthday here. They did a great job getting everything set up very quickly and making sure I didn't have to worry about anything. The party room was decorated and looked so fun and my son loved it. He had such a great time and so did all of his friends! It was s huge success thanks to the host and party coordinator! read more

If you want a place for some entertainment for the kids, and/or bowling, this is the place. If you are looking for lunch or dinner, you may want to go elsewhere. On our last two visits, we struggled to get service to order food. The first time it took 3 times asking an employee before we got service, and this last time we waited at the main seating area for 10 minutes before we decided to leave (and it wasn't busy). read more

Loved this place! The food was really better than I was expecting. I was thinking more of a fast food joint. Was only planning on eating and watching a game, but we bowled too, a very fun night! read more

Recently had my son's 5yr birthday here. Large group of kids and adults with several lanes. Great time had by all. We made the reservation with the staff on a short notice with no issues. I was thoroughly impressed with the personalized level of service we received from the moment we arrived until we departed. The event coordinator was there to greet us at the door and assisted us with everything from shoes to lighting the birthday cake candles. Top notch concierge service. The food and drinks where great and the food/cocktail service was excellent. Highly recommend. read more

We come here for bowling. That part is fun and we love that The Summit participated in the kids bowl free program. However if your kids are hungry and you are hungry I would recommend buying food elsewhere. Eat before you come because the prices are extremely high for the amount of food that you get. A 12 inch pizza and 10 wings was $32 and the pizza only fed two kids. Adults ate the wings but 5 wings hardly makes a lunch. Just wish they would do better with their food and food prices. read more

Worst service ever.....we decided to go to the Summit tonight, because one of our favorite bands were playing their tonight and wanted to celebratemy husband and sons birthday. When we arrived we were told it would be a 2 hour wait....however we could put our name in and then sit in the open seating area. Once a table was ready we could move over. We understand that they were very busy and it was going to take time.....the plan was to let the kids play while...eat and listen to the band. Mandy took care of us in open seating area as best as she could....she was having to cover the open seating area and the main bar...all while training a new staff member. We did eat in the open seating.. At our 2 hour mark....my husband went to ask how much longer to sit closer to the band and order some dessert....that is when my husband was told that we took our name off the list....which we did not.....then she said they would work as hard as they could to be the next ones seated but it will be another 30 minutes. A table was finally available and we moved into the main dining area. We sat there for 45 minutes without a single person offering us anything...not a glass of water nothing...and it was not like we didn't try to get a waitress or anyone attention. We actually just walked out. I even had to go and chase down a manager to even let her know how bad the service sucked....for how expensive it is for drinks, food and games... and not have better services than that is ridiculous. read more

Was really surprised at all the menu selections they have available. The prices were very reasonable too. All the food was better than I've had other fun centers. read more

Main Event Windsor - Main entry way in the cafe - Bowling Near Me - Windsor, Colorado

I have been to The Summit several times. I have been lucky enough to not have to wait for a lane each of the times. Their food is amazing for this kind of place. Huge arcade, a sports bar, a 21 up bar/lounge with its own lanes. They have tables and menus right at the lanes and couches too. The food is amazing fare for this type of establishment. The staff are all super polite, well trained, super helpful. Athyr, Brooklyn, Lacy, and Jo all rock. Tons of other helpful staff members that I can't even name. I have only just started going here in the recent months, but this place is so awesome I keep coming back once or twice a week. read more

Well we will just say our order took 45 minutes, the waiter asked us if we had ordered food because it wasn't at the table yet. The order was wrong but we ate it anyway in fear it would take another 45 minutes. This is the first time my experience was poor but will think twice before coming here again. read more

I wonder if whoever owns this potential goldmine has ever been inside to watch what happens. Without question, hands down the WORST service experience I've ever had. Rude incompetent wait staff. I actually had to chase down employees to pay our large bill!! Never again. read more

When your teenager says it's too loud and wants to leave you know there is a problem. Can't comment on the food as we left.....

Tried to go bowling on a Tuesday night with our family of 6. We were told there was a 2 hour wait because they had league bowling. There were only a few lanes in use so we questioned the long wait. Then they said that the reason was the league bowlers were really picky who they bowled next to! Really?? Sounds like there were open lanes after all. We left and went somewhere else for our family night. They just lost a few $100 of our business and a got a bad rating! read more

We went for unlimited bowling, arcade and laser tag. We had to wait about an hour for a lane which was fine. The kids enjoyed ourselves and I believe we got our money's worth, but the girl at the front counter was disrespectful every time I had to deal with her. She did skit a lot of eye rolling and sighing and then blatantly ignored us when we asked her a question and another gentleman had to assist us. read more

Would give it zero stars if possible. Our family bowled and played arcade games which we enjoyed. We decided to grab dinner because the restaurant was mostly empty. After 45 minutes 2 of our 3 dishes came. I waited another 15 minutes for mine which came out cold including my soup with a non-melted piece of Swiss floating in it. Young, female manager came over and immediately came off condescending and was trying to pacify the situation with game cards. I asked for my meal to be compted and skip the cards and she stated she couldn't do that. We said no problem, we just won't be back. She tried to engage in an argument to the point my husband asked her to leave our table. We asked for the bill and she ended up taking the meal off after causing such an ordeal. Insane. Gave our server 20 bucks and hope he finds a different place to work. Will never go back. read more

I'm a high school teacher in Loveland and have been to The Summit several times, but my last visit exceeded previous expectations. I was extremely pleased to be greeted by Easton. He made my group feel very welcomed. Some of my friends were there for the first time, and they will definitely be coming back because of his hospitality and enthusiasm. read more

Don't schedule a country band on the same night when you have teenagers and young adults coming to bowl during the cosmic bowling! Cosmic bowling is supposed to have club like music and no lights and lasers and stuff like that! Not shitty country music bands that only formed like a week ago! Maybe put the cowboys in the eagles nest and cater more to your bigger audience on Fridays, the teens and young adults! Also none of the worker here know shit about timing! I asked three different people over the course of one day about what time cosmic bowling starts and each gave me a different answer! Either you should actually try to train your employees and make sure they know whats going on, update your damn website, or hire better people! You have lost my business! Nice job Summit! read more

I always have so much fun when I take my family there. It's clean, spacious, and fun for ALL ages. Even adults and the food is really good.

Has the misfortune of spending an evening here recently. We get there and are told it's a two hour wait for bowling but we decide to put our name on the Eagles Nest because the cashier told us we would get to the front of the list faster. We decide to grab some food while we wait and the service was terrible. Never got silverware, had empty cups the entire time, and saw our waitress on the phone while we sat there without these things. We then go to see if our lanes are ready yet and learn Eagles Nest bowling is 15 dollars more and hour which no one had told us or warned us about and there had been open cosmic bowling lanes for a while! They need a better system for bowling to make sure the people waiting the longest get lanes first. Not to mention bathrooms were disgusting you could smell them from the lanes, drinks and food everywhere not being cleared, etc. Didn't see a manger all night or anyone that seemed to be above the age of 18. Lastly the music sucked and was all inappropriate rap from the early 2000s. They seem to be too cheap to pay for any current music. Needs new management before I return. read more

Cool place with lots to offer. However, service definitely needs to to step it up. Came here one Sunday to watch the games with my boyfriend and we rarely saw our server. He was annoyed when we had to find him for anything. Our prime rib dip came out without horseradish sauce, and normally not an issue, but there was nobody around to ask for more before our meal got cold. We are in a bowling league and come here every Thursday. Brooklyn takes amazing care of us, but if she is not our server then every time we leave disappointed. Again, cool place, great menu options and lots to offer, but the serving staff doesn't compliment the reputation this place has established. read more

Was here last weekend. The food was great, but the price of bowling is the highest I've ever seen anywhere. Overall, seems like a nice place, but not planning to visit again so soon with how expensive it is. Ah, and bowling... our hour cut the game off with one more turn left... seemed a bit silly to me. read more

I took my family of 4 here for an evening. We were planning to eat dinner, play some games, do some bowling and laser tag. We were really excited to have a place with lots to offer so close. The first impression was great. Nice new bowling area, very cool arcade games and a nice looking bar/restaurant. We decided to eat first because we had lots of fun things to do. An early dinner was over $50 with tip (burger, taco, two kids meals and no alcohol). While waiting for our food my son and I wanted to play a couple games. Put $35 on a card and BLEW through that. Many of the games are $1-$2 a play. Figured they were cool so what the heck. Went back to eat and food was pretty good. Only complaints on dinner was our drinks were empty almost the entire meal. Pretty sure the seasoning cap fell off on the fries and and there was nobody around for a refill. Had to go to the bar twice. If they were slammed, it would be less irritating but there were only 3 or 4 tables total at the time. Once dinner was over we blew through another $35 in the arcade. The points and prizes were nice and they did have some kids walking away with some cool stuff. After that we decided to do some bowling. I have my own shoes so only needed three shoe rentals and one lane. They rent by the hour and it cost $40 bucks for one hour and three shoe rentals. Even the guy at the counter said it was really expensive but if we wanted to wait an hour and a half it went to 1/2 price bowling WTF. The hour starts sooner than you can get to the lane so the first ball went down the isle with about 45min left on the clock. They also input your name up front (nice idea) so when I was not on the screen I had to go to the counter and waist another 5 minutes. We just made it through the first game when the clock ran out. One game. By now I was feeling a little bent over as I had already spent quite a bit of money in what felt like a very short amount of time. Went to go check out the laser tag and it was $8 per person, per round. The high price causes nobody to be in line and you can't play laser tag with two people. Had to tell my son it was broken and we would have to try again some other time. So, either bring your wallet full of $$ or find out what day, time, deal and activity you want to do and pay what it should cost in the first place. read more

The games are fun but as others have mentioned the service in the restaurant is horrible. We had to walk out after putting in a drink order and then waiting 15 minutes with no attention. The restaurant was not busy at the time. Since management knows there are service issues and hasn't addressed them I'd say skip the restaurant. read more

Loud... But decent food. Good beer and the kids had a blast. I really like that the cards with credits also kept track of the winning credits. I really liked not having to keep track of tickets. read more

We had fun at the summit, but have a suggestion- turn up the dang AC!! You're charging an arm and a leg for bowling, games, laser tag, we know you can afford to keep your customers cool. There were ceiling fans going but it felt like 100 degrees inside the building. It was 90 outside and it honestly felt better outside than inside. That being said, the food was really good, the service was great and we had a lot of fun playing. Would give 5 if we didn't have to shower off the sweat when we got home. read more

The service is terrible in the restaurant, terrible at the bowling lanes, and terrible in the arcade. In the restaurant we sat with empty glasses and never got any silverware. In the arcade the prize room was pretty barren, so we asked if they had any more "prizes" that weren't on display and the response we got was "we used to". At the bowling alley, my friend was charged double and the transaction had to be voided, but nobody could produce a receipt proving the void. Once we got to our bowling lane there were roughly 900 pairs of bowling shoes laying around, the table had not been bussed, and there wasn't a single member of the wait staff in sight. Not to mention the music was ridiculous, terrible and completely inappropriate. This place is a joke. I won't be returning. read more

We were told we could sit on the patio then were told by a very rude manger that we could in fact not sit there. News flash not everyone wants to be in your very noisy, hot restaurant when it's a beautiful 70 degree Saturday. read more

Really cool idea, with lots of potential, but this place needs to get their stuff in order. The service was less than mediocre, and employees just walk around looking slightly confused. I've been twice now and both times were equally disappointing. I hope they get it together soon cause it could definitely be really fun with the right staff and organization. read more

Came back to The Summit because my husband insisted. We went during happy hour on a Friday afternoon. What a great deal! 5 of us went bowling for 2 hours for under $25. We hit a snag with our lane and had to wait a while for it to be fixed. The customer service from matinence and what I assume to be the floor manager was great! They added 30 minutes to our time plus comped us some funnel fries. My only complaint for the afternoon was that our waiter was rarely seen and we had to keep going to the bar for drink refills. I will definately return. Thanks Summit for changing my mind. read more