My son is a freshman at Chapman and his car was having battery and start up issues. We are located…read morein Northern California so we are not close to help. After looking up on Yelp, I found this place close to campus. I called for help and Joe helped immediately by scheduling a time that worked in between his class times. My son brought his car in today and they were immediately able to secure his loose connections on his battery. No charge. I am not usually a person who does Yelp reviews but as a parent who lives 7 hours away, thank you for taking care of my kiddo. :-) We will pass on your info!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

Had a tire fixed in record time 10 mins Great service and…read morefair price I would recommend Ramos

I stumbled across this place while washing my truck across the street on Saturday, after inquiring…read morewith them about doing a brake job on my work truck "Ram 1500" they told me they could do it on Sunday in the morning, so here I am. After inspecting my brakes, they came to the conclusion that I needed two rear rotors and rear brakes and that my front brakes had some life left on them. I asked them to just replace them all and was quoted.$740. DEAL Not only did I think the price was fair, but I admired the professionalism and organization within the shop. It's small independent neighborhood automotive repair shops like this that I prefer to do business with. They care about their reputation and genuinely want to provide a service to their community that can be trusted,,, this is based off my first impression of them. Whenever you are looking to put new tires on your vehicle or have other service done to your vehicle, I highly recommend stopping in in consulting with Ramos Automotive before going anywhere else, I suspect you will not be disappointed in the service they provide at the affordable price.

Is it me or is it a little scary driving over an open bay? I know they guided me, but that was a…read moretrust practice I wasn't prepared for. I have to give a huge shout out to Aaron because it was my first time going there and also my first time popping my hood. So kudos to your patience. I love how they update you along the way and don't try and over sell you on anything. Coming from decades of using small mom and pop shops this was a big step and I appreciate how thorough they are. Here's my side notes: better to go during there non peak times (call first), print out the coupon makes the cost less painful.

i used to come to the location specifically for every oil change. The staff was severely…read moreunderstaffed today. I was informed there'd be a wait. The staff is always pleasant. They were today too. They started the oil change, i went to pay and the system no longer lets you bypass pin. Really? I had to tell the tech i have no other way to pay .. credit.. debit doesn't matter.. no longer can you bypass the pin.. i no longer use a pin after being compromised many times. The tech was nice but threw up his hands as if to say "there's nothing we can do." Needless to say i was not able to get my car serviced. And unfortunately i won't be returning.

Great experience. Very helpful. I came in for something that they accommodated and gave me a great…read moreprice.

The website online CLEARLY SHOWS that the service INCLUDES an engine air filter replacement +…read moreantifreeze/coolant top off among other services and ONLINE DOES NOT list prices or state that there is an additional cost for these products/services. It literally states "Oil Change" + "inspection of key components" (w/ NO PRICE LISTED OR NOTICE THAT A COST IS REQUIRED IF REPLACEMENT IS NECESSARY ‼‼) + "Check & Fill" + "clean exterior windshield " - which they DID NOT DO They were playing this raunchy rap/spanish music with cuss words often loud enough to hear in the entire outside bay area. THIS LOCATION & MANAGER "SEAN" was rude and disrespectful. DO NOT COME HERE!!

Had a great experience at Lopez Mechanics in Santa Ana! They replaced my power steering hoses,…read moreworked on my brakes, and installed my AC compressor. They did a great job and gave me a very fair price for the labor. I really appreciate their honesty, hard work, and good service. I definitely recommend them if you need work done on your car!

Hello everybody. This is a PSA to anyone thinking about coming here…read more This guy has an absolute lack of honesty and carelessness attitude towards his work. I had taken in my 2014 Lexus ES350 for a simple drain and fill. For context the vehicle has 130k miles and has had this service done 2 times and this was third. Vehicle has been maintained very well right. I had noticed the process was absurdly fast. I asked if he did all leveling procedures and ensure it was done the proper way. He assured me he tried and he's done this before by skipping these steps and it would make no difference. Keep in mind ive done this 2 other times and it can only be considered done with proper leveling. Anyways, I immediately notice super harsh shifting, erratic gear selecting, and a terrible jerk in the transmission. I had again called him and asked if he did the leveling procedure and if it was done correctly his response disregarded the need for a proper level because "this was his way of doing it". So I brought it to him to drive the vehicle, he had stated in verbatim "man these cars are terrible " "the transmission are known to go out by 60k & 80k miles" "yours is most likely on its way out". "It's the clutches not the fluid" "I am fairly experienced with this car and the and U660E. What he stated was absurd but there is always a possibility. So I took the car to the dealer for a mature vehicle inspection FROM LEXUS. my report had said the transmission was overfilled and would be 390$ to completely redo the service. I finally took action and had called to drain the excess fluid with a diagnostic tool and proper leveling procedure BUT BEFORE I NEEDED TO CONFIRM. I called the guy and asked if the leveling procedure was done and he said yes but it's not necessary. I finally got over the lying and mentioned I'd taken it to the dealer and they had mentioned it being overfilled and I said I don't want a fight I just need to know my next steps on how to solve this issue and I need honesty to correct whatever had been done. He finally admitted to having skipped the leveling procedure. Here is a picture of the amount of excess fluid. Absolutely terrible lack of honesty and complete carelessness in his service as a simple but tedious step which could have been avoided caused me to waste time and have to replace the fluid.

Great customer service! And the front desk staff was very friendly and answered all my questions…read more 10/10 for the service that was performed. Front desk staff deserves a raise, hard to come by a good professional customer service rep nowadays. 10/10 to their maintenance technicians too. Thanks for the quality work.

They were very nice and replaced my tire with the nail very quickly and gave me a discount on the…read moreprice. Thank you very much.

I've taken both my Jeep and my BMW to this shop and they always do a phenomenal job…read more And here's the thing... I just took my BMW to them because the car computer was telling me that my brakes needed to be replaced. Their team inspected the brakes and said no, there's still plenty of brake life and the reset the alert. Now COME ON... if they're not the most honest repair shop EVER... I don't know who is! They have a customer for life with me! GO HERE!

I took my toyota camry in because my tire pressure was constantly low. Jacob and his team patched…read moreit up for me within the hour I took it in!

I stopped by today to ask a question about my windshield washer not working. I'm not a regular…read morecustomer but I was in the area and thought to try because of the good Yelp ratings. Danny was about to go to lunch but waited for me. He not only checked my windshield washer pump and system, he diagnosed it with a separate power source and determined that the pump for the front and back washer were still working (!) but they just were not getting power. He said to go to an electrical place where they can follow the wires to get it back online. He was SO helpful even though it was not something he covers (because my car was so old the parts and wire diagram not easy to source). I was so impressed with his detective style in figuring out what the problem was and then not even charging me, I can see why he maintains a 5 star rating! I'm definitely coming back here for regular car service items, he is so helpful, friendly and honest, just a fantastic mechanic!

my whole family goes here. I recommend everyone to go here that asks me for a mechanic. Great…read moreservice every time. They can get quite busy and can't get to the phone right away. But they're worth your time.

I want to thank the team at Firestone for turning things around and making my recent visit a great…read moreexperience. I've been coming to this location since 2000, when I first started my career at the County of Orange. Its close proximity to my workplace has always made drop-offs and pick-ups easy and convenient. During my most recent visit, the team took their time to explain everything, made thoughtful suggestions, and truly made the experience a positive one. Instead of recommending all four tires, they suggested replacing just two, along with a wheel alignment and two air filters--and even applied an online coupon to help us save. The Honda dealership was simply out of my son's price range, and Firestone not only offered a better deal but saved us valuable time. A big thank you to Johnny (Service Advisor), the GM Mr. G, and the hard-working technicians behind the curtain who got my son's car back into safe driving condition. Your honesty, professionalism, and care are truly appreciated. -- John M.

Never use this shop. This is for 101 S Main in Santa Ana…read more This shop ruined my transmission and my car. They endangered my family and I. They failed to refill the front differential fluid after emptying it as part of a routine service. Firestone corporate acknowledges the error but has not provided any meaningful compensation for the true damage and cost Firestone has caused. The day after taking the vehicle in for this basic service, the front axle suddenly and violently seized up on the freeway leading to a seriously dangerous experience. Two independent mechanics confirmed the front differential had been drained and not refilled. This caused a total transmission failure and engine failure. Eddie is the store manager and failed to report the claim accurately to Firestone corporate which also led to its own string of challenges and delays. Do not take your car here for even the most basic of services.

I had a great experience with Z Performance Mobile Auto Service. Paul was fantastic to work with…read morefrom start to finish. Communication was easy and straightforward, and he gave me a very reasonable price for the work I needed. He showed up right on time and replaced the brake pads and rotors on my car quickly and professionally. What really stood out was how he went above and beyond to make sure everything was done right and that I was taken care of. It's hard to find honest, reliable mobile mechanics these days, but Paul definitely delivers. I highly recommend Z Performance Mobile Auto Service if you want quality work, fair pricing, and someone who actually cares about the job they're doing. I'll definitely be calling him again in the future.

They changed my battery and did and oil change! Convenient and friendly and reasonable prices…read more Will use them again!