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    Mailbox Center & More

    3.0 (2 reviews)
    Open 10:00 am - 6:00 pm

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    3 years ago

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    10 years ago

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    The UPS Store

    The UPS Store

    (117 reviews)

    I'm leaving a very well deserved FIVE STAR review for this Chino Hills UPS store. Earlier this…read moremorning the entire Staff was so courteous while helping put my mind at ease returning an important package to a cable provider and Verizon Wireless. I had no idea what I was doing but they took the time to explain the process and every one of them on a combined team effort had me in & out within 10 minutes. I have to add the store was extremely clean and the parking here is plenty Thank you once again for the courtesy while making me feel like a VIP and doing a great job with my packages. I really don't understand a few of the not so favorable reviews here, give respect & you will get respect in return that's how I was brought up. I was warmly greeted the second I came into the store. I'll be returning to your store for any future needs as well. Joe H.

    I came here to drop off an Amazon return using a QR code, and the experience was extremely…read moredisappointing. I was told I had to put my item in a separate box because they wouldn't accept it in the original product box -- even though Amazon shipped it to me that way. This was news to me since every other UPS Store has taken my returns without requiring an additional box. When I said I could purchase one, the employee told me to grab a plastic bag/envelope. At checkout, the charge was almost $5 for a plastic bag. When I asked if that price was correct, he just nodded. I also asked if he was the owner, and he said his family owns the store. This feels like a clear rip-off and completely unacceptable. I will also be contacting UPS corporate to report this issue. I highly recommend choosing another UPS Store to avoid unexpected charges and poor customer service

    Mailbox Center & More - shipping_centers - Updated May 2026

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