So, I got my eyebrows done and I got what I signed up for. The fact that I don't love them is simply preference and nothing to do with the service itself, I'm sure many people would love them. However, it is the lack of say I got into my own eyebrows on my own face. I asked for super natural and subtle eyebrows (I will picture my before and after). I was not asked what color I would want, instead she decided to mix black and blonde for my BLONDE eyebrows. I immediately panicked and asked how dark they would really be and she told me "you'll be able to see when it's done". Like, I'm sorry? Now I can't even see how crazy I'm going to look? I also asked for barely an increase in thickness and was met with DOUBLE the size of my eyebrows. Now, I'm stuck with blonde black eyebrows and I feel the most insecure and ugly I have ever felt. I was so upset I felt nauseous leaving and I cried for 2 hours. read more

MaiLash Brows - The after of my eyebrows, INSANELY thick and black. - Eyelash Service Near Me - Scottsdale, Arizona

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Mai is the best. Don't waste your monies anywhere else. Mai is the owner. She took her time with me and provided suggestions as we discussed my need. read more

Brow microblade- Mai Lee is very talented. She made sure to shape my brows perfectly for my face !

Mai is a perfectionist. She analyzes your skin tone to ensure the pigment color suits you. She focuses on client's satisfaction. She is a very talented artist and I would not think of going anywhere else for permanent make up! read more

I came for eyebrow tattoo removal and just by the first session I was already impressed! They offer different services, It's a beautiful, clean studio and all the workers here are so kind and friendly. I definitely recommend coming! read more

I visited today for the first time and was immediately impressed! My appt was at 8:30am and parking was easy...they do recommend arriving early because it's in Old Town but this early on a Tuesday was smooth sailing. The salon is very clean, trendy, the jams are great (major girl gang vibes), and the staff was friendly at all points of my visit. I scheduled with Anna Tran after seeing some of her work on their website and I was so glad I did! She works quickly (efficiently) but it is really great work! I've been getting my lashes done for about 8 years and I'm SUPER picky about them. Definitely recommend Anna! Also, the prices are reasonable (pretty standard market rates) and I'm interested in trying one of their IV infusions the next time I'm in as well! I will absolutely be back, 5 stars! read more

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I've been coming to MaiLash for over a year now and love their lash & waxing services. All the lash artists are truly amazing but my personal favorite is Bri, the retention and fullness she achieves everytime is the best. Amy is amazing with waxing services also. read more

Mai is wonderful! She does amazing eyebrows! Excellent technique! The salon is very nice!

Such a nice place but even better, they do great work. I've had my eyebrows done once before. It was painful and I looked ridiculous for a week. Maile made it pain free and they looked natural from the beginning. Id definitely recommend thus studio. ​ read more

This was my first experience ever having my eyebrows done and it exceeded my expectations. Ivy was wonderful and she took her time (even my initial consult ran 15 min longer and I left with a visual as to what to expect). I go back in 4 weeks for a touch up but so far I'm really pleased and would highly recommend. read more

Highly recommend this salon! I went with the combo brows with Mai. She did AMAZING!! She's very professional and you can tell she takes great pride in her work!! Mai is very light handed so I felt no pain. The healing process was very smooth as well. Salon is beautiful and very clean!! Everyone is very friendly and welcoming. Thank you!!! read more

Absolutely fabulous, Mai Le is the best! I have eyebrows again, color perfect match, shape amazing, such a time saver, no more waking up with thin, missing areas on my brows, no more filling in with brow pencils. Could not recommend more highly, I am extremely happy, thank you!!! Five stars for sure! read more

I have been going here for years to get my lashes done. Frankie is simply the best!! She is also such a lovely person. Highly recommend!

I love this place a lot. I've been to a few lashes places in the valley and stopped doing it for awhile because they seem to come off in a week or so, which wasn't my experience coming from Cali. I found this place and only have to get them filled every 3 weeks and they still look pretty good after that long without a fill. Kelly is AMAZING!!! She does really great work. They look amazing everytime! Recently, after doing my eyelashes here a few months decided to get the powder ombré "Microblading". Mai Le did my eyebrows. I'm still in the darker phase and have literally had so many compliments! They look better than I can ever fill them myself and look super natural. She's super precise and knowledgeable. It was definitely worth the money. read more

I highly do NOT recommend this business. When I had first arrived at the I had showed my lash artist an EXACT picture of the look i wanted (the picture of Kylie Jenner below) My lash artist verbally communicated to me that she COULD do that look. When I got up from my session, not only were my eyes red and irritated, my lashes looked absolutely nothing like what I wanted. Honestly, the lashes looked incomplete in general. I have been coming to this business for many months, so I was extremely confused at how shitty my lashes looked, even more, so confused when it became such a difficult process to get my money back. I asked for a refund and was told that they needed to check with the manager and then get back to me. After multiple phone calls having to re-explain the situation because apparently the colleagues do not communicate with each other, I was given back 40% of my money. Extremely unprofessional, and I'm super bummed that I wasted my money on a company like this. yelp is not the only platform that I will be voicing my review on. And i will NOT be coming back. read more

MaiLash Brows - my inspo picture, short, chunky, sparse ish looking lashes - Eyelash Service Near Me - Scottsdale, Arizona

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I love coming here to get my brows touched up! Mailee does an amazing job!! I would definitely recommend seeing her!!

I had such high hopes for this place & was excited to get both my eyeliner & eyebrows done by the owner. However, although they were nice, professional, & clean - she didn't listen to what I wanted for my shape. She did the initial measuring & told me this was the golden standard. But I didn't really want that - I like my brows more arched and a bit more thin. After the 1st session I text them that I felt my eyebrows were uneven - one eyebrows was thicker & the other one more arched than the other. I tried to be optimistic that when I went in for my touch up that it would be fixed, but it wasn't. Now one eyebrow is even longer than the other in the front. Instead of remeasuring & making sure they were even, she just freehands it. She said it was because the muscles in my forehead made it look that way but thats not true. I felt like she just didn't give a crap about me & how I felt about the eyebrows. Nothing to make me feel better or effort to try to correct. I had to tell her that I needed it more defined on one & that the tail was shorter. Once it heals, I will need to use makeup to shape them correctly & wait for a year or two to get them fixed by someone else. I know eyebrows aren't twins, but more effort could have been made to take my feedback/worry & measure out the eyebrows again. read more

Mailash is the best lash studio in town! Beautiful, full, natural looking lashes with great retention and good prices.

I went for Microblading with shading combo. My technician was Amy and she was amazing ! I came in requesting for the Korean straight brow but after making some measurements and taking some pictures she explained to me in detail why it would be better that I have a slight arch in my brows rather than just the straight kind. It takes some time before you start seeing how the final product looks (and they provide detailed information on pre and post care so you know what to expect) so keep that in mind! This applies to just Microblading in general. But overall I had such a wonderful experience at MaiLash starting from checking in and working with my brow tech Amy! Looking forward to returning for my 8 week touch up and annuals after that! FYI total payment is broken up onto 3 parts, deposit, main service, and touch up. It didn't bother me about that but as an FYI for some. read more

MaiLash Brows - Eyelash Service Near Me - Scottsdale, Arizona

It's a beautiful location. Inside is very relaxing and quiet. I have done a lash lift and tint with the brown lamination and the quality is excellent! I highly recommend this location if you are interested in getting your lashes or brows done. read more

Lip blushing with Ivy was great! I'm going back for a few weeks for a touch up. Very clean and comfortable office too!

If you've never had eyelash extensions, be prepared to become addicted! Especially when you find a great artist like Francheska. She is truly gifted--detail oriented, and so nice too! If you've ever thought about getting eyelash extensions, do it! It's so worth it! And go to Francheska at MaiLash & Brows! read more

I have been going here for a while, and everyone here is awesome! I have never had any bad experience with any of my services.

I have been coming to this salon since May. I am on my 3rd artist. Each one is different. Anna S did a fabulous hybrid on me. Atmosphere is very relaxing. Music is spot on and the salon is neat and clean. I always look forward to my 2 week visit. Dawn Scottsdale read more

First, I am incredibly picky, but Amy did excellent with my eyebrows! She was extremely detailed and took her time. She explained the whole procedure and made me feel very confident that she knew what she was doing. I love my new eyebrows!! Thank you! read more

Amy was sweet and did a very good job!!! The vibe is relaxing and I can almost fall asleep every time! read more

MaiLash Brows - LASH TIME!!! - Eyelash Service Near Me - Scottsdale, Arizona

Arrived today for my eyebrow touch up. Mai Le did my eyebrows for the first time over 6 years ago. She is a talented genius of her art. She understands color and skin pigment and adjusts to each client accordingly. A touch up is necessary every 1-2 years and easier than the original tattooing. This shop also boasts the finest eyelash technicians I've experienced in 10 years of wearing lashes. Highly recommend!! read more

It's always scary trying a new place to get lashes, but I was very happy with my experience! My lash tech bri did a great job with placement I'm now just waiting to see how they hold up! I'm a little nervous about how they will hold because I've had quite a few fall out already and I got it done 1 day ago, but I'm sure it will be fine. Overall I loved the place and vibe of the salon super relaxing I even fell asleep(: will definitely be coming back and recommending to others! read more

This place is awesome! Mai has been an absolute lifesaver! I moved to Scottsdale from Beverly Hills and was terrified to see a new lash/brow tech. I saw my girl in BH for over 10 years! The second I met Mai and her team I knew I was in great hands :) my brows and lashes are perfect and they last exactly 3 weeks until my next appointment. If you are looking for quality work this is the place to go! Ps. Thank you to Mai and the team for the sweet holiday gift! (See pic) You certainly go above and beyond is every way! Xo Erin Stone read more

MaiLash Brows - Such a cute holiday gift from Mai! Thank you xx - Eyelash Service Near Me - Scottsdale, Arizona

I had been eyeballing this place for a year before I finally decided to schedule an appointment. The salon is BEAUTIFUL and so clean. The staff is friendly. Most importantly, my eyebrow service was exactly what I wanted. Be sure to book a touch-up and read the fine print. Everyone's body takes the pigment differently. read more

I loveeeeeee this place! My goto place for lashes in AZ. I moved back here from LA and it's definitely hard to find good quality, affordable prices and a beautiful fun atmosphere and this place has three! read more

Overall, I'm extremely disappointed. They have an offer listed on Yelp (this is how I found the location) that they wouldn't honor. Then I felt they didn't communicate clearly. I asked before my service if they would honor the offer on Yelp and the girl said that it was supposed to be with only two techs (neither of which was who I booked with) and only for a classic set. The offer does not specify who or the classic/hybrid/volume set (as shown in the pic). The girl that checked me in took a picture and said she would ask. After some time, another girl came over to let me know she could offer $120 for the full set and a lash serum. I specified that I wanted hybrid and I said that was perfectly acceptable and I was happy with that. However, when I went to checkout after my service, I was now told it was $150. I let her know that she had told me $120 and she said no, that was for classic only. After tip, it ended up being $180. I was originally expecting $99 + tip. This was highly unprofessional and I will never go back. That's so shitty to tell your customer that $120 is fine since you can't match the online Yelp offer of $99 (which is obviously unclear on which tech and style it applies to) and then bait and switch. To top it off, the tech didn't even get the correct style and left uneven lashes. read more

MaiLash Brows - $99 full set special with advanced tech - Eyelash Service Near Me - Scottsdale, Arizona

My review of Ann remains. She does awesome work. Everyone gets sick; some of us more than others and some more than most. Getting sick is inconvenient for everyone involved, and I understand late cancellation policies normally; however, during a pandemic that has killed over 180,000 Americans, when k-12 schools are attended online, and jobs that "could not be done from home" are, in fact, being done from home, I would anticipate grace and flexibility as we navigate this new world for our protection. Mailash? NOPE! I have not been anywhere but a doctor's office in months. It was probably stupid and selfish of me to try to get my lashes done in the first place, but they make me feel good about myself and I missed that feeling so much. I have asthma and allergies; I woke up coughing and "sick". Pre-Covid, I would not have thought twice about keeping the appointment. Post-Covid, I didn't want to be a "donkey"-hole and potentially put others at risk because of a "want". I tried to do the right thing and postpone. They still wanted to charge me as they would have pre-Covid--although they still referenced now as "during this time"--so I offered to come in because I'm pretty sure it's just asthma. They graciously waived the fee and offered an alternative date. Now, this is the part that infuriated me and triggered my Yelp review change. Two minutes prior to my appointment, and a little over 6hrs after our earlier communication, they fired me from Ann's service. Given the rest of our conversation, I can only assume the timing was on purpose, to prevent me from coming in to abide by their policy, and totally a **** move. read more

MaiLash Brows - This is what poor customer service looks like. - Eyelash Service Near Me - Scottsdale, Arizona

This is just comical at this point that you are STILL denying FACTS. I will tell you one more time- this is not an allergic reaction, and the fact that I even posted a doctors note and you still are denying the fact, is insane. I thought this was a reputable company? For me to have pink eye, something clearly was not sanitized. As a company, you should take my experience and make necessary changes, not accuse your customer of being wrong. I never said I was happy with the outcome, that is a blatant lie to deceive people who are reading these comments. I appreciated how the receptionist was talking to me, it was very professional, but at no point did I say I was happy with the outcome. I told you several times what it would take for me to be happy- reimburse me for 2 urgent care visits that you caused me to seek. The more that you deny the experience I had and continue to not take ownership, I promise you it will not end in your favor. Be a responsible company, take ownership of the FACTS that I have provided. read more

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I been coming to MaiLash & Brows for a couple years now. I get my lashes done by all the artists at the studio. They all do an amazing job every time. It is always clean and the music is spot on!! I also had ombré powder on my brows and lip blush. Obsessed with my results. read more

Had my first brows done at MaiLash & Brows by Amy and I was very pleased with the results. My brows look natural and it was virtually painless. I didn't know what to expect, how it would be done and if the procedure would be pain-free, but I was very surprised at how easy it went. Shop is very clean and employees are very friendly. Amy is the best! read more

I love my new brows!!! Thank you Mai for a fabulous job. It also makes my makeup time much less in the mornings!! Thank you! Thank you!

As a Director of Healthcare Quality and Compliance and Registered Nurse (34 years), If you appreciate the finer things in life, I highly recommend Mai Lash. For the past 5 years and counting, Mai Lash is my recess from day to day stressors. * Tailor made Quality Outcome - 10/10 * Front Line Service - 10/10 * Ambiance - 10/10 * Overall Customer Satisfaction - 100% Thank you- Daniela, Anna T and Paris... Simply the best! read more

Life changing. I've always struggled with my eye brows being uneven. Mai micro-bladed them with some ombré powder. I get compliments all the time now. This has changed my morning routine and always feel confident that my eye brows are on point. Some may comment on the price, but you're paying for the quality and their expertise. Don't cheap out and get some garbage Groupon. InHighly recommend. read more

MaiLash Brows - Eyelash Service Near Me - Scottsdale, Arizona

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MaiLash is AMAZING! I will (and have already) recommend them every chance I get! I've been to many of their lash artists and they are all amazing! However I will say that Mai is unreal, her work is on point and I never leave feeling underwhelmed. Also, I'd like to add that not only is the work amazing, but they are all very nice and professional! I will never go anywhere else! read more

MaiLash Brows - Eyelash Service Near Me - Scottsdale, Arizona