I have been here before and the staff are usually helpful. One associate was when I asked her the…read moreemail to self-print. Like many other reviews, the blonde woman is shrewed and unhelpful. Barking at me if I used my own paper and it won't take it etc. Well it did thanks to your associate. If your professional printer cant handle resume paper you have bigger issues. If you can print at work, at home or even a friends house I would. It's not worth the attitude and frustration.

I don't mail packages all that often, but when I do, I admittedly usually go to the local post…read moreoffice of whatever town I'm in. Earlier this week, I specifically had to go to a FedEx location to mail back a textbook (prepaid) from Chegg. I selected this location as it was the closest one near me still open. I was delighted to see they were open until 9:00 PM. If I'm being honest, I think my time at this FedEx was marred by a customer, not an employee, who was astonishingly naive and lacking any and all information related to mailing and postal services. While I appreciate her giving spirit, this customer had 40+ tiny wrapped presents that she wanted the FedEx employee to personally box and mail to various addresses across the country herself. Not the biggest deal, except for on top of lacking any organization and preparation, she felt the need to describe in detail each and every gift and recipient. I was in genuine disbelief. The employee, I believe her name was Jenny (maybe..??), did such an appropriate job handling this bizarre encounter. She knowledgeably and patiently answered each of the customer's questions and was kind in her responses to the person's odd commentary. At the same time, she was mindful of my time and did not lallygag or respond in a manner that would force additional conversation (Thanks for looking out!). After almost an entire hour passed, it was finally my turn to mail my two packages. The employee apologized for my wait, though it was no fault of her own. (In retrospect, I should have just left, but I got trapped by the sunken cost fallacy.) The one package was "free" for me to mail since it was prepaid and another package of random goodies weighing 2.5 lbs cost me $10. I chose not to mail a 3rd package of hot sauce given that the shipping costs would be close to $30. Regarding the atmosphere of this location, there were some issues with appearance of cleanliness as can be noted in the photos, but this was mostly due to leaves on the floor caused by an open door and another delivery person packing a truck. I have full confidence it would have been cleaned by day's end/the next morning. The packing and prep station was very small, so this is not a place I would recommend you come to in order to pack your packages; you'd do best to come with them already handled. There were some nice products for sale - most I wouldn't buy in general (e.g., plastic badge holders) but some I certainly would, such as the birthday and pretty everyday-themed bubble mailers. Prices are as you'd expect - higher than typical but not totally unreasonable if you are limited on time and travel. I would say my biggest "complaint" with this facility was the fact that only one person was working (and especially so close to the holidays!) While I understand I was experiencing a particularly unique situation, I am sure it is not that uncommon for customers to do something like this that takes up a lot of time. Of course, I was personally irritated, but more importantly, I sincerely felt bad for the employee who had to handle this all alone... on top of aiding the delivery person, addressing other customers (members, business people) who just dropped off piles and piles of prepaid packages, and keeping an eye out on the store. This is so much for just one person to handle, and I especially didn't like her having to do this alone at night. I write this because I hope a manager or business employee will take the time to read and consider making changes. All that to say, to get to the point of the review, I have no qualm with recommending this FedEx location for others in the area who need to mail a package. I certainly wouldn't go out of my way to come here, nor would I particularly think to choose this place over a standard post office, but if one is in the area or needs to get some mailing complete outside past 4:00-5:00 pm, this is a fine place to choose.

I would like to offer a HUGE shout out to the Mount Pleasant Staples for AWESOME customer…read morefocus--without expectation of return. On Tuesday I had two events, one in Mount Pleasant and the other in Charleston. Driving back to my office between these made no sense. I planned to work at a Starbucks between the two. Unfortunately, Starbucks sent out an email saying stores would be closed that afternoon nationwide for training. I remembered the Whole Foods had tables ... so I purchased a snack and set out to work. What Whole Foods did NOT have was any power; I worked until my battery dropped to 14%. After driving around to try and identify an alternative, I pulled into the Staples, explained my predicament, and asked the store if there was any way they could allow me to plug in somewhere. They were SO gracious! They set me up with a chair near a power outlet. As I was working, at least three employees came by to ask if I needed any help. I was able to complete a couple important tasks for my clients and my laptop battery charged to 70%! After returning the chair to the display (it was super comfy and a lovely chocolate leather, if you're in the market), I picked up a couple of supplies and a retirement card for a former colleague. While they had made no expectation of me making a purchase, I was happy to do so. Here's the thing. I asked for something out of the box. The manager's response was immediately supportive. He could have easily said, "sorry, we have no way to help with that" and cite some kind of policy. Instead, he was empowered to provide a solution. LOVE that and thought potential customers might like to know.

This location needs better management, the costumer service was awful. For a simple task to be…read moredone, I was told would take a week. Mind you a task that takes five minutes. Do better.

I got turned onto Nelson Printing from a friend of mine who used them for years. I've been going to…read moreJohn for 5 years now for different projects and print jobs. They used to be somewhat out of the way on Clements Ferry, but now that they're located downtown, it's even better. The quality is always excellent and the turn around is super quick. If you can find a cheaper printer locally that does this quality of work I'd love to hear about it. A couple moments of weakness in a time crunch (my own fault) I've gone to Staples for same day printing and although the quality is good, the price is twice as much.

Our insurance agency has used Nelson for our printing needs for as long as I've been here which is…read more25 years. Their work is perfect and they delivery on time every time.

Four people waiting outside for the store to open when it should have opened 20 minutes ago. Store…read morehours are 8 am but door is locked and nobody inside. Looking at other reviews now, this appears to be an ongoing issue. What an inconvenience to people trying to get to work, appointments, etc

Parking is kind of difficult if you have something heavy or a lot of boxes to bring in. The…read moreemployees were nice, but did continue doing other things when a long line had formed, typically they will focus on getting people through the line when it gets long like this so that was a little disappointing. They gave me receipts for my packages and I left after about 10 minutes.

From the moment I called to the visit to pickup my stickers, this was first rate customer service…read more He suggested going with something more durable that would be cheaper than what I was thinking of doing. IT ended up looking a lot better after he made some suggestions. He even had some suggestions for applying the stickers. I will definitely go back if I have printing needs.

From the owner: Our Mission: Great Service First Quality Fair Prices…read more Added value when you order printed products from us: Free pick-up and delivery Fast turn times(Same or next day service on many items) Graphic design and typesetting at very reasonable rates. Electronic or printed proof for your approval prior to printing Competitive prices Cost saving suggestions Fast, friendly service A job done right and on time!

A joy to work with, A&E's team is very responsive and let's me know if there are any issues before…read moreprinting. Stellar service and great QC, I know I'm getting a quality product when I order from them

Great business. Super professional and they'll bend over backwards to make sure you're happy with…read morethe product. Definitely recommend and I'll be back.

I called and asked to pick up prints on the same day and (while this isn't guaranteed) they were…read moreable to make it happen. Great service!

They are wonderful to work with on anything printing related. They can even print designs on…read moreacrylic that can be used as Christmas ornaments.

Lack of customer service Very frustrating their lack of…read moreconcern. They used to have their internet login in posted, no any more.

All of the previous reviews are old and under different ownership. This store provides excellent…read morecustomer service at all times. The owners are extremely helpful as well as the entire staff. I've used them for years and they have never failed to give great service!

For 20 + years through multiple happy and not so happy occasions they have given our family…read moreimpeccable first class service and beautifully finished materials. Thank you. - The Campbell's

We used SAS-E Ink for our wedding in December. SAS-E Ink did our save the dates, invitation suite,…read moreprograms, itineraries, and thank you notes. All were absolutely beautiful. Of all the details, paper was probably the most important to me and they exceeded my expectations. More than one guest commented that the invitation suite was the prettiest they had received. The ladies at SAS-E are also excellent at taking your rough ideas/text and turning it into something beautiful. I am so happy we found SAS-E Ink and will definitely be using them again in the future.

Donna made a complicated situation easy. She was available to come to my elderly aunt's house with…read morejust a couple days' notice. On time, friendly, knowledgeable, and just so helpful. Notarized what we needed, was clear about what she legally can and cannot advise. Very reasonable cost! In fact I tipped her because I thought she undercharged a little. Donna's the one to call.

Donna was quick and very accommodating with help us with notarizing our documents. I would highly…read morerecommend reaching out to Donna for all of your mobile notary needs.