I really wanted this to work. My wife & I are in our 70's now and we just thought it was time to take a break from cleaning. It's just the two of us and our 13 year old Shih Tzu and 15 year old Maltese. This was disclosed to them at the time I went on line to request a quote for services twice a month. A few days later I was contacted via email and asked if our home had been professionally cleaned within the last three months. I responded that it had. The following day I received a quote for and initial clean and then what the follow up cleaning would be. The same day I told them I was ready to start. And then I waited... for nearly a week. And then it was, "we can start tomorrow." We couldn't do the next day but after another couple of emails set up a start date a couple of days later. On the day the housekeeper (singular) arrived, I noted that she was quite young. I gave her a quick tour of our (modest) home, told her our main concerns were the tile floors and high dusting (cathedral ceilings, ceiling fans, and pot shelve) and she set off about her business. I stayed out of her way and did not interfere with her work. When she was done, the first thing I noticed was the floors felt tacky in my house slippers. The young lady mopped them again... twice. There was no change. I attributed it to too much soap in the water. Then I noticed debris still on the floor in the family room. Additionally, furniture had not been cleaned under. When I showed her how easy it was to lay the couch & loveseat over on their backs she did clean under them. And in order for her to dust the pot shelves and ceiling fans, we had to loan her our long handled duster to do it. And when she was done, the house didn't smell a bit different than before she got here. This was not a good first impression. I do not blame the young lady. I made that very clear in the email I sent a few days later. I thought she needed some additional training and said so. And I was willing at that point to continue using the service as sometimes it takes a few meeting to get to know one another. Imagine my surprise when I received a phone call from a person at Maids2Nv who identified herself as a supervisor. She said there was pet urine in the house and because of that, they were going to have to discard the vacuum, mops, etc. used in our home because they could never be used in other homes again due to contamination. Really! A cleaning service that cannot clean and sanitize their own cleaning equipment. And furthermore, they would not be able to come again until the floors had been professionally cleaned. But I thought THEY were the professionals. (For the record, our fur babies have not had a accident in the house for months). As for moving the furniture, they don't do that for the safety of the employees is what I was told. (But I guess it's okay to send a young lady alone to a strange place where not a single member of your staff have seen or checked out). Like I said in the beginning, I really wanted this to work out. Maids2Nv and I have parted ways. read more

I felt I was in great hands from the first phone call with Melissa to discuss the plan and weekly cleaning. We wanted to assure our family member would be in great hands each week. Knowing they do training on what to do with potential different medical episodes, was everything. On the first cleaning Melissa came with the Team for meet and greet, and also 2nd layer of assurance we are in great hands. Our Team Mariah & Maise were everything and more you would want as your clean team. Very polite, friendly, and truly beautiful souls. They got right in to working, and left with everything sparkling clean. Little touches left behind in the photos. If you are looking for an amazing Team Clean to help out weekly, or leave your move out sparkling, this is it! The green clean products are amazing! Thank you so much Maids2NV! read more

Maids2nv - Another beautiful touch. - Home Cleaning Near Me

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I hired Your Helping Hands to do a deep clean for our 1st open house. Their workmanship lacked attention to detail, and they scratched my stove top and oven! I spent 2 days looking for a different company to complete the job. I found Maids2Nv through Thumbtack. Upon meeting Melissa, the owner, I was instantly impressed with her cleaning knowledge and certifications! I hired Maids2Nv to redo the deep clean for our 2nd open house. Melissa removed the hard water stains on our bathroom fixtures and left a pristine shine! Our master shower never looked better! During our 2nd open house, prospective buyers asked our realtor if the home was occupied, because our home was immaculately clean. His response was "Yes, Mrs. Clean lives here". Our realtor raved how incredible our kitchen looked. All our stainless-steel appliances had that glorious shine and he was able to see his reflection at every angle. Our house sold that weekend! Needless to say, we are ecstatic with Maids2Nv's quality of work. I would highly recommend Maids2Nv to anyone. Compared to other cleaning companies, they're reasonably priced for the quality detailing they do! Thank you, Melissa and Cindy for all your hard work!!! read more

Maids2nv - Glorious Shine! - Home Cleaning Near Me

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I received a quote from them. I sent an email to schedule their service. When I didn't receive a response after 3 days, I called and had to leave a message requesting their service. Never got a response from them. Why give me a quote when you had no intention of following through. Don't bother calling them. read more

Prompt service and very thorough...Communicative when issues arose and developed substantive plans...Dannia was outstanding and would highly recommend for your cleaning needs! This company rocks..would highly recommend for cleaning services of all types... read more

We live in Las Vegas, Nevada. Before doing business with any service, I do my research on what I am looking for. Maids2NV website was professional, informative and I received responses to my phone call and email (scheduling) within 24 hours. The first appointment was a deep cleaning. Malissa and Regina were on time and fully prepared. We asked that they use our vacuum cleaner, which they easily obliged. They also asked if there was anything additional to focus on. Yes, "baseboards." Our home is 3313 s/f. When they were done, they asked me to check for anything they might have missed. They missed nothing. Our home was thoroughly cleaned, vinyl floors, multiple ceiling fans dusted, huge kitchen with a large island, even our huge Sub-Zero stainless steel refrigerator looks brand new and never touched. And, our Wolf stove was not scratched from removing the grates to clean (unlike our previous housekeeper). And a bonus - there were "high-end luxury hotel suite" touches that just put their cleaning service over-the top. read more

Very Disappointing in this company. I signed up for Weekly Cleaning @ $100 a week to come every Friday. So today was supposed to be first day the service started. Anthony "very nice" comes in checks the house out and says he will be right back. Comes back says you need a Deep Cleaning it will $300 - $500. I went back and forth with company for a week to setup this cleaning service not once did they mention anything like this could happen. It would have been nice to know if this was a possibility because I wouldn't have wasted my time in the first place and taken off work to let them in. Be careful when you call them they for anything besides the Deep Cleaning. read more

My wife and I have had the pleasure of coming to know Melissa and being the beneficiary of her services the past 3 o r 4 years. She was recommended to us by a close friend whose counsel on just about anything we highly regard. Her recommendation of Melissa and her services was right on target. It is our strong sense of Melissa that she is a person of great honesty and integrity and one who takes pride in the services she provides her customers.She is particular about who she hires; the training they receive and the expectations she has of them. We highly recommend Melissa and the services of her company. read more

Thank you Maids2Nv for doing such a fabulous job cleaning my home! I have used your services many, many times and the attention to detail is impeccable! I love how my home smells after you're here and the fact that you use environmentally friendly products is awesome! Best cleaning company in Las Vegas!! read more

Exceptional service. The ladies were very through. They worked well with me. I had a list of requirements and they followed through on all of them. The finished house was fabulous. The house was spotless. Loved the ladies personalities. Very refreshing. I will use them again. Thank you Maids2Nv. read more

Best thing I ever did was hire Maids2NV! I love how clean my house is and how great it smells. I have no idea how she gets the greasy streaks off my black stove. Amazing customer service and they use environmentally friendly products. Family owned and operated by some great people. Great communication too. read more

Maids2Nv provided fantastic service from service from start to finish! Melissa is a great communicator which made scheduling easy. Toy did an amazing job cleaning our home! She was punctual, efficient, extremely nice and trustworthy! It's a huge plus that they use all natural/essential oils to clean! I am super pleased with their service! Thank you Melissa and Toy! read more

Melissa (the owner) is just wonderful. She is trustworthy and takes pride in her work. It's nice not to have a communication barrier like I had with my last cleaning service. I would highly recommend her and her crew. read more

Mellissa has been such a great help with helping me keep my place clean. Her and her team have provided excellent service. I am always pleasantly surprised with how detailed they get when cleaning. Thank you Maid2NV!!!! read more