the new manager is TERRIBLE. Has no respect for her employees or clientele. VERY unprofessional and can't answer the phones for their life! read more

I love Maid pro and the consistent cleanings. Prices are fair, people are nice and cleaning is SOLID Would recommend! read more

The cleaning ladies are in capable of doing their job management is terrible to deal with.

I have been using MaidPro (Formerly Definitely Clean) for about 6 months now. I have received nothing but the best cleaning service possible. I love coming home to my clean house. The rates are very reasonable and the personalized service owner Kim Scott gives me will keep me a customer for a VERY long time! read more

Everything was good, until...As the Guardian of my elderly father, I arranged biweekly cleanings, they call me to confirm scheduling, I pay them, and I set it up, or so I thought, that I would be notified before my dad could cancel a cleaning. Cleanings are scheduled on Monday and then I drop off payment. I usually ask my dad if they came Monday Evening, however I got busy and didn't ask until Wednesday. He said they couldn't clean because someone was putting furniture together in the living area. My first thought was, there's a bathroom, kitchen and bedroom? No call from Maid Pro, however they cashed my check with no problem. Now they're (Tonya) saying they didn't have record to call me for instructions, even though, I'm the only one they've been calling since I set the cleaning account . No one has money to throw away and if we did, it wouldn't be on this. As a remedy, she (Tonya) said we can reschedule for a reduced price. Goodbye! The cleanings were average anyway. The person who confirmed biweekly was really nice. read more

Maidpro is AMAZING!!! First of all, my house is always spotless. Each of the ladies who have been in my home have been professional, courteous, and friendly. They maximize the time by having two ladies come and it always exceeds my expectations. Also, they have GREAT customer service!! Megan in particular is always so nice and accommodating. They are my monthly go to cleaning service and I'll be sticking with them for the long run!! read more

Totally disappointed and rip off. I called their office requested for a quote, I was told that they would $99 for the first cleaning since they do deep cleaning and subsequent rates would be $66. However, when the girls came to clean after an 1 1/2 hr into cleaning I get call that cleaning is taking more time and that I would have to pay $15 more per 1/2 hr (ridiculous), if not they can leave it where they are at that point. Completely opposite of what was promised to me. I was told to leave feedback and i did expressing how dissatisfied I was. The person from their office calls me today and says that they will not do the cleaning for $66 and that my rate to clean 2 1/2 bath and kitchen would be $99. My kitchen was not clean (while I was promised through cleaning). I WOULD NOT USE THEIR SERVICE AGAIN AND WILL NOT RECOMMEND TO ANYONE EITHER. read more

My house is so clean and smells so good after Michelle has been here. She is truly the best!

This was my first time having my house professionally cleaned so I was hesitant because I am so picky. I am so happy I gave them a try they did such a good job and even left a checklist behind of everything they did so I knew they actually did what they said. Everything was sparkling and smelled so good. They were also very friendly and polite and were great with my cats which was a big plus. I would use them again and am so happy I found someone I trust to help take the load off me!! read more