Requested move cleaning. Good cleaning but missed the oven and stovetop, which I forgot to check…read moreuntil too late. Very fast and responsive though, and booked same day within an hour.

Two initial important factors for any reputable business are communication and punctuality, and I…read moremust give them a 10 for both. The email and text reminders were well worth the time in lieu of life happening and schedules possibly changing. They even provided a link to track the crew so you would know how close they were to the house; always a plus. Next, when they came in, they accessed what needed to be cleaned and executed the tasks at hand with care and thoroughness. They were in and out at the appointed time with a job well done. I certainly will use them again. I had my mother's house cleaned and the price was competitive.

I scheduled a deep clean and 2 hours organizing session earlier in May. They initially canceled the…read morenight before, but then sent a text day of that they could still make the cleaning. I was told there would but be enough time for the organizing portion, but was still charged despite not receiving the service. I have called back several times to reschedule the organizing session. Once I was told they would call me back, the second time I was told they would send someone out, but they never showed up. I now keep getting sent to an automated system when I try to call. I sent an email on Friday that bounced back. I am very disappointed and at this point want a refund for the service I did not receive but can't even get ahold of someone to process it.

I've been using Maids Prime on and off since 2018, and I've consistently been very pleased with…read moretheir service. They are professional, dependable, friendly, and always provide a thorough cleaning. The cleaning team goes above and beyond and pays close attention to the details. My home always feels fresh, clean, and well cared for when they're finished. It's not easy to find a cleaning service you can trust in your home, and Maids Prime has been a service I've been happy to return to over the years. I highly recommend them!

Easy to schedule, and the maids get right into it (without all the hoopla of bigger cleaning…read morecompanies) Highly recommend!

DC Maids are fantastic! Sandra is quick to respond to inquiries and does her best to work with your…read moreschedule and request. These ladies are efficient, exceptional, and kind. They truly cleaned every nook and corner and left our house spotless and clean! They also were able to clean tough stains that we have tried and failed to remove on our own. I will definitely be using their services again! They also take venmo, which is great.

Excellent service!! Amazed by how responsive and reliable Sandra and her team are…read more I received a message and received an estimate over the phone. They showed up the same day and did the most thorough cleaning and even sent photos. Highly recommended.

I looked at lots of options. The cheapest one I could not find enough business info on them. This…read morecompany did a fantastic job. They got so many of the books and crannies. When I found some missed locations they came back and fixed. Really impressive will absolutely hire again.

Never responded. I even called and talked to the owner asking her to respond via Yelp but nothing.read more

I noticed HomeMaid Cleaning Service in my neighborhood for quite some time and finally asked for a…read morebusiness card for our upcoming move. I had them come out a month before our move and again as soon as everything was out for a move-out clean. The team of girls in my home did an amazing job, worked quickly and tackled it all. They were super sweet and friendly. Their rates are reasonable and worth every cent! My home was move-in ready and smelled fantastic! After moving out, we realized we needed additional cleaning under some large appliances. This oversight was my error but the owner of HomeMaid Cleaning Service squeezed us in ASAP and helped us get it done. Truly a great business owner going good things!

Facts Steve and Mike spoke on the phone…read more Steve told Mike that your folks would be here between 9:00 am and 9:30. Pets were placed on porch Mike arrives home at 9:50 No maid service 9:55 Mike calls and speaks to Carlos and asks when folks can come they were not there it is hot cannot leave pets on porch all day. Carlos, who was rude said not today. Asked for the next day. Said they could not I said then please send the key back this was the second time they were late and it is not fair to me or the pets out. And have Steve Call me. No call. (There are such things as text messages, calling to say they are going to be late etc.) Called steve this morning (some six weeks later) because all construction is done and to see if we might be able to resume. As we were clients for what 12 or more YEARS. Waste of time. Totally he's right I'm wrong. Asked after some banter/ mostly on his side. Going sideways really fast. If he wanted to resume. He said he did not. I said he has a failing business model. And hung up. Facts. Old Jewish friend of mine once said Do not get mad at your money. My business flourishes because I am wrong even when I am not wrong. Customer is always right. Time to move on. Bet my ass they will not be in business within a couple of years. Mike

One of the easiest five-star reviews I've ever written. We saw ECJ cleaning receiving high praise…read moreon Nextdoor, and gave Emely a call to deep clean our basement apartment between renters. Her price was lower than everyone else we had called, and she had availability to come out right away. We never saw the handiwork before our new tenants moved in, as we were out of state, but upon our return back to DC, we called ECJ again in desperation to clean the main house. We had been away for nearly 3 months, and it turns out that an unoccupied house can get pretty gross. We had a rude welcome back full of dead bugs, mouse poop, cobwebs, dirt and dust (how?!) and an overall staleness. Well, in two hours, Emely's team of two zoomed through our house and made it SO clean. They. didn't. miss. a. beat. The trash/recycling was taken out and the inside of the trash can was clean! The inside of appliances and the refrigerator - clean! Radiators, corners, stairs, railings, window sills: clean, clean, clean. Spotless. The women worked fast and efficiently, they brought their own supplies and left the place spotless and smelling that wonderful sanitized scent. I'm always hesitant to hire out cleaning services because I always say that no one will clean your house like you will and pay attention to the detail and get all the nooks and crannies that these old DC houses have. I was so wrong. ECJ cleaning did a fantastic job and at a very competitive rate. We will hire her team for all our cleaning needs and make deep cleaning a regular for us.

I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

I've had Susana and her team do several cleanings of my townhome over the last 3 years. She offers…read morea great value and is very affordable.

HORRIBLE EXPERIENCE! I will give this business zero star for…read moretheir absolutely poor quality of work and unprofessional customer care by the owner. I recently hired the company to clean a house that is going to be on sale soon. The house is pretty much cleared out, newly painted, and staged with a few pieces of furniture with almost no decorations inside. The purpose of the cleaning was specifically addressed when the owner came for an estimate, which was a 'deep cleaning'. At least, I expected to see some shine and sparkle on sinks and faucets. I was told that two cleaning crew came late (it was scheduled at 8 am) and one person left at 1 pm. I found that one remaining lady was working alone (without much of proper materials) until 6 pm, and the house wasn't getting close to where it was supposed to be. I called the owner and explained what was going on. By that time, there was still dust on most of the furniture, ceiling fans were not touched, water marks weren't taken care of, windows weren't cleaned, and stains in the kitchen were not properly removed (and yes, there were more). I took some photos and sent to the owner, and she sent two ladies with cleaning matetials after an hour or so. Now the drama began. They were so loud talking to each other and talking to the owner (as if they were fighting) while they were in the house. They seemed quite incompetent on what they were supposed to be doing. Time passed. I finally had to point out some of the places that need attention so I could have the house back, as there were other things to take care of before the photo session happens in two days. More time passed, and it's 9 pm. The cleaning is not complete. They left after 10 pm with the payment. Next morning, I could see things that should have been done the day before. The morning light even highlighted the dusty spots and stains everywhere and I got the impression that they did not touch most of the furniture with attention. I took photos, sent to the owner, and said that the house does not seem to be cleaned by 'professionals'. The owner said that she does not believe if the photos were legit and made wrongful accusations against me. I told her that I have absolutely no reason to lie to her. When I told her that the work/business should be done with trust between company and client, she texted, "lady, I don't need your opinion." When I asked her about the incomplete job, her response was "what do you want?" Her voice and text messages were rude and there was no sign of apology. I told her that her sincere apology should come first after such a bad, unprofessional service, as I wasn't looking for a discount, refund, or having them over in the house again. If you are wondering about the size of the house, it is just over 2,000 sq ft with fully finished (empty, carpeted) basement with a half bath and small window. Once again, the house is staged for sale with minimum furniture. After dealing with such unprofessional and rude owner, paying $380.00, and being wrongfully accused of sending her "forged pictures", I still have not received any apology from her. At this point, I do not need it. This is the reason I wrote this review to warn people who are looking for home cleaning service in northern VA. Read less (Update) Laundry room was flooded after the cleaning crew left! The house cleaning was horrible enough and I found the basement flooded after my first use of washer since the ladies left. The lady who cleaned the washer did not put the hoses back after cleaning it. Why bother it in the first place? I had to vacuum at least 25 gallons of water!!! What a horrible experience and such a bad company!!!!