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    Mahajani Rohit, MD

    3.7 (3 reviews)
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    Arizona Digestive Health - This is 603 W Baseline  Mesa

    Arizona Digestive Health

    3.2(43 reviews)
    6.4 mi

    Dr Stein and the medical staff were great. The admin and their system is where things seem to break…read moredown. They changed my first name to a letter. Literally. They claim they can't list me by my actual first name, because it's abbreviated on my insurance card. My insurance knows it's abbreviated and they have my full legal name. And even if their system is that complicated, there's no preferred name option? Really? So they will refer to me as a single letter instead of my actual name. I've never run into this problem before at a medical provider office and I've been to many using the same insurance card. Imagine being taken back to have a procedure done under anesthesia and the assistant you've never met tries to greet you but doesn't know what to call you because your name is missing on your paperwork, and it's just a letter. Imagine they try to call your driver back after you're done, and they don't know what to announce. Imagine you get texts after your procedure, referring to you as a single letter instead of your first name. That's exactly what happened, and I was really surprised. It's poor customer service. It creates confusion and discomfort when you're already in a vulnerable position. I work at a medical office and I can't imagine treating a patient like that. It's such a basic standard to call people by their name. I let the office know my concern and they said they can't do anything about it. I'll go elsewhere next time.

    Tried to bill me for service after procedure, called the billing service, after them checking on…read moreit said it was a mistake. This was in March of 2025. It is now Sept. And got a call from a collection agency and they are trying to collect the amount. Call doctor office back and told them and they said they would have someone investigate it and get back to me. Looks like I might have to file a complaint with the AZ attorney general office that they are trying to extort money from me. My insurance company said that I do not own them anything. Stay away from them unless you want trouble.

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    Arizona Digestive Health - Inviting lobby with friendly front desk staff

    Inviting lobby with friendly front desk staff

    Arizona Digestive Health
    Arizona Digestive Health

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    Sonoran Gastroenterology Associates

    Sonoran Gastroenterology Associates

    2.8(28 reviews)
    3.5 mi

    Overall, I am pleased with my experience here, though there are areas where they can improve. I am…read morecurrently working with Dr. Kohsla on figuring out some gastro-related issues and I feel his office and staff have been pretty responsive. The only thing that is aggravating is that it's hard to schedule appointments for things like follow-ups. It seems they're very busy and can't fit people in for follow-ups. Dr. Kohsla's medical assistant, Zoe, is super responsive, however and they're able to still provide treatment and recommendations without having an appointment, which is nice. Another challenge I'm having is regarding the facility fee they charge. When I showed up for my procedure in June I was asked to pay $145.50 and when I asked what it was for, it was explained to me that it was coinsurance for the procedure and that the amount would be deducted off of anything else I could potentially owe. This was misinformation and the amount I was charged was for the facility fee, not coinsurance. The facility never sent this to my insurance so it's not reflecting in my deductible or my out-of-pocket max and trying to get this resolved with the facility has been EXTREMELY difficult. They won't return my insurance company's calls and when I asked for an itemized bill to file the claim myself, they sent some bogus document over that my insurance company won't accept. It has been four months of back and forth with no resolution. They seem to think I'm disputing the facility fee, which isn't the case, I just want the amount to reflect in my out-of-pocket max/deductible. Navigating the American healthcare system is always challenging. The doctor's billing company also made an error and coded my procedure incorrectly, which caused a huge problem with my insurance company that took months to fix. Overall, I felt like the doctor and staff were very compassionate and did good work. I think Dr. Kohsla knows what he's doing and is a doctor I can trust. I am also very impressed with his medical assistant, Zoe. I just wish they had more availability for existing patients and a more responsive and accurate billing system. If they nailed those areas, this would be a 5-star review.

    I had a colonoscopy/upper endoscopy done 19 days ago. He left a 10 mm polyp inside me because???…read moreI still don't know why & have gotten zero response to the question I asked through the portal. According to every site I've checked (Mayo Clinic, Cleveland Clinic, NIH etc.) that polyp COULD have and SHOULD have been removed. Furthermore, he told me the day of that he was going to refer me to a colorectal surgeon to deal with the polyp HE should've taken out... and here it is 19 days later and I still haven't heard a word from him or his practice. Can't give less than one star but I would if I could.

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    Sonoran Gastroenterology Associates
    Sonoran Gastroenterology Associates
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    Mahajani Rohit, MD - gastroenterologist - Updated May 2026

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