Reasonable prices and a very professional, knowledgeable team. I first spoke with Cici for a…read morequote--she was so friendly and helpful that I decided to book right away. Alexis came to collect samples and called to confirm before arriving early. He did a very thorough test and was very respectful of my place. When I mentioned my home is shoe-free, he kindly put on shoe covers without hesitation. Fantastic team! Hopefully I won't need their services again, but if I do, I'll definitely return.

This is the second time I've used JLM and I'd still recommend them. I'll list the pros and cons of…read moremy experience. Positives: Friendly customer service. Good communication and quick scheduling. I was able to have a technician come out the same day I called to schedule. The technician was extremely friendly and helpful. He answered all my questions while he was concentrating on the testing, set up etc. He was careful with his words meaning he didn't cause any unnecessary stress or anxiety. He wasn't pushy and was conscious of the cost while also recommending what samples are needed or suggested. He was clean and careful. Cons: Expensive compared to other mold testing companies. The invoice can quickly add up. I originally planned for about $800 ($500 base fee plus $75 for 4 samples). I added on asbestos test and that brought my bill to over $1300. In some ways I see this as a positive though because you get what you pay for (I hope and can't compare to any other company). My whole house wasn't moisture mapped as I was told it would be. The tech said they only focus on the reported areas of concern. Not a big deal but would've been nice to know. I kept getting rescheduled by 15 minutes. The tech was running late then running early so that was a little confusing. I jokingly asked them if I get compensation for the changed appt time since I signed the contract already (they charge $150 for any changes). They said no. The report is a bit confusing as it was the first time. The most annoying is that in the asbestos report they suggested further testing. Likely costing another $1000 or more. I thought I was already paying for the best testing. This feels a bit like a trick in some ways. Overall I'd go to JLM again. I suggest to do some research beforehand though to know exactly what you need done (AND WHY meaning are you renovating or just wanting to know for health reasons etc) so you don't get unneeded tests or costs.

Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.

They're great! Communicative and awesome. A+++ Drue, specifically, was my point of contact.read more

Fast and on time! Mike was great, thorough and knowledgeable. Thank you for a great experience!read more

I had a great experience with Elite Group, thanks to their inspector Kevin Salazar. Kevin was very…read morefriendly, professional, and arrived early for the appointment. Before starting, he clearly explained what he would be inspecting and how long the inspection would take, which really helped set expectations. He immediately got to work and pointed out several things that were not working properly as he went along. At the end of the inspection, he took the time to go over everything he inspected, explaining what needed minor repairs and what should be updated to better protect and safeguard my mother's property. Kevin also let me know that he would be sending detailed documents with all the photos he took during the inspection, which was very reassuring and helpful. Overall, I was very impressed with his professionalism and thoroughness. I highly recommend Elite Group and especially Kevin Salazar if you're looking for a reliable home inspection.

James did a thorough and comprehensive inspection of the house we are in escrow in. He spent three…read morehours inspecting the place and sent us a very detailed report. It's like a homeowners manual essentially. Definitely recommend

They skipped hot water heater during home inspection. The…read morewater heater leaked causing water damage to my condo as well as condo below. Mr Huggs refused to pay for damages. I took him to small claims court. He lost. Judge ruled Mr Huggs was at fault. Mr Huggs refused to pay after promising many times he would send a "check". I was forced to put MrHuggs in collection. He is still ducking the collection people. This incident was almost 4 years ago. Do not use this business. This business owner is not honest or ethical.

We found a mold issue in our home and we have popcorn ceiling so all contractors asked to have us…read moretest it. Davie was awesome in replying first thing right off the bat and getting us scheduled in quickly. Reason we chose him was due to great communication, fast service and price was on reasonable compared to others. We had our results back within 24 hours which was amazing. A+ Service and will recommend him to others when needed!

We needed to test an old popcorn ceiling for asbestos. Condol's replied to our call and immediately…read moregave the cost for the service over the phone. He did the testing the next day and sent a complete report on the next business day. We were very satisfied.

We were looking for a professional company that is highly rated. We called many mold inspectors,…read moreasked for referrals from friends and one kept promising he was going to call me, via email, and never did. What we found was that most of them are either too busy or just do not care to help. When I called Michael Azencot's number, he answered right away. Michael listened to my concerns and scheduled an appointment for the same week. We initially just asked for certain rooms to be tested, when the results came back. We called Michael again. to test the whole house. The first time it only took 3 days to get the test results. This time, it only took ONE day! Wow, thank you Michael and Diego. We appreciate you and your professionalism.

I cannot recommend Mike, Liam and the Pro Environmental team more…read more My wife has sensitivity to mold and after getting unclear inspection results from another company on a potential home purchase, I called Mike on a Saturday. He scheduled Liam the next day (a Sunday), and Liam was there on time and was very helpful in explaining his initial findings. Mike also called on Sunday to let me know he had reviewed the findings and would get a report to me in a day or two. Their knowledge and customer service were top notch. I HIGHLY recommend this team for any mold inspection needs.

Very good experience. Jeff is nice and good in answering questions. Wi6ld recommend!!read more

I would recommend for inspection/testing. I've dealt with other mold inspectors before, and Jeff…read morewas the most thorough - he checked everything (where others only checked places I asked them to). His pricing was also much more reasonable compared to other inspectors and in hindsight I wish we had done samples with him. He was honest and friendly and gave us great suggestions.

I was put in a very difficult position due to the air conditioning company that I hired to repair…read morethe ductwork on my property. After they started the job it was discovered that they were unqualified to remove the ductwork and insulation properly. I wasn't aware that houses built in the 1960's used asbestos and throughout the house. The asbestos needed to be properly removed before any repair work could be performed. However the company gave me the impression that they were skilled and licensed to perform the removal. It was never mentioned to me that specific steps needed to be taken when dealing with asbestos. While removing the damaged ductwork they disturbed the asbestos thus making the house uninhabitable. Tony's company was brought in to perform the test for the asbestos. Asbestos was detected. Tony was very professional and helpful to explain the situation and provided information of what the next step entailed to resolve this matter. The testing report and procedure 5 plan was prepared by Titan. The report and work plan needed to be submitted to the SCAQMD for approval. His knowledge regarding this matter was absolutely first rate. He helped guide me through this difficult process. I would highly recommend employing Tony's expertise if you are ever get involved with this situation. You will be in good hands.

Completely unresponsive. They don't do wall samples…read more Their outside air sample was too close to the house . They did not have a diagram in their report showing where their samples were taken , and their report was riddled with errors. Phone calls and emails did not produce results. The bad reviews were correct about this company. My public adjuster insisted on using them. They dragged their feet from the very beginning by a couple of weeks, and again for the report, and now the report is flawed. And no response from the company.

The best ever especially Paul great customer service and really experienced and he kept me informed.read more

Mike goes above and beyond. We had him test our apartment for mold (we have a newborn in the room…read morewhere mold was found) and he was incredibly attentive, detail-oriented and professional. I would recommend Top Notch Testing any day of the week. Thanks Mike!