This is a review that I was looking forward to writing. I would like to give a big thanks to Ivonne and the team at Air-tech Environmental Inc. For helping me take all my issues involving an unplanned busted pipe. It's a lot better to handle business when dealing with such great customer service. Thank you guys I will be recommending you to everyone! read more

DO NOT USE this company! They will saddle you with a $300 cancellation fee even if you cancel on time! Leaving a voicemail or text message will be ignored. They are extremely untrustworthy. Don't do it! read more

They were able to fit us in quickly and test if we had asbestos. We are happy with their service.

Good communication with us as customers Fast and friendly employees and quick response to any question and very helpful . Highly recommended well trained and qualified personnel Rachel reach out to see if we had any concern and made sure we had all information that was needed to help in our claim read more

Everyone who came into my home was professional and respectful. They completed everything that needed to be done and made sure everything was taken care of along the way! I especially want to give Rachel a shoutout. Dealing with my insurance has honestly made me want to pull my hair out, but she has been amazing throughout the entire process. She's worked directly with them and has kept me updated, followed up when needed, and was always available to answer my questions. Since I don't really know the nitty-gritty of insurance claims and everything that goes along with them, she did a great job breaking things down in a way that was easy to understand. The work itself was great, but Rachel's professionalism has helped me so much throughout the process. read more

Air-Tech was very professional and easy to work with. The technician was very efficient getting the information and material needed when he was out to perform work and a report was quick generated so we were able to proceed with the work we needed done. read more

Service requested was delivered timely and efficiently and results of the testing were delivered promptly to me in a very detailed report.

Before plumbers could repair a 2nd floor leak that required cutting into our ceiling, we needed an asbestos clearance. (Due to the year our home was built, the drywall is expected to contains asbestos, and CA has strict regulations.) We were connected with Air-Tech during our insurance claim process and they were really easy to work with. The office staff was super helpful with scheduling, and the techs who came out were consistently on-time, courteous & professional. Our insurance covered about half the cost, and Ivonne at Air-Tech clearly explained our balance due, our payment options, and answered all our questions. We appreciate their great customer service! read more

Ivonne Prieto went above and beyond to help my family. She communicated clearly and effectively.

DO NOT TRUST THESE GOOD REVIEWS FOR AIR-TECH ENVIRONMENTAL. They significantly overcharge but offer to lower the bill if you post good reviews. I was charged $1,415 for a job and found out later that two of Air-Tech's competitors - Safeguard and Core Environmental - do the same job for around $700. Yep. 50% less. My insurance company wouldn't pay so Air-Tech lowered the price by 10% to $1273.50. Still crazy expensive. They offered to reduce the price another 10% if I'd post one good review and 20% if I'd post two good reviews. I refuse to be blackmailed. I'd rather share the truth and hope karma will repay me. Learn from my mistake. Call Safeguard or Core Environmental or any other company. Do not let Air-Tech Environmental take you for a ride. read more

Air-Tech Environmental responded to water damage at our home and completed the inspection timely and throughly.

The reason for this low rating is their overzealous pursuit of payment. Within a week they were following up on payment, knowing full well that it was an insurance claim. (And the calls frequent). Being displaced from your home is stressfull enough, especially when everything is at a stand still due to delays in insurance payments. I really don't care for the added stress of phone calls for payment. I can't speak of price gouging, because I didn't shop for pricing, only because it was an emergency, but if anyone asked me, I'd caution them on these collection practices. Cost for testing, and clearance was about $3,200. Now off to follow up with my insurance. read more

Air tech enviromental were incredibly effective, pleasant and professional. I highly recommend their services.

Great service. With an unexpected flood, Air-Tech worked with my water medigation team to ensure my home was safe and ready for repairs. We verified where Mold had grown and were able to certify a clean ready to build surface. The office staff were great. read more

Air-Tech Environmental - Fixing the cause of the flood - Environmental Testing Near Me - Chino Hills, California

The whole service was great , fast , and professional. Rachel was outstanding very very helpful with the process from setting up an appointment for them to come , to helping with the purchase transaction definitely made this easy and great ! read more

Professional from start to finish. Even went out of their way to offer discount options with me. Highly recommend

When my second floor kitchen had a leak, before the work could be completed, we had to have asbestos testing. Air-Tech was professional and quick. I called on a Monday and they were out testing on Tuesday. We received the report a couple of days later. After it was done, the payment processing was easy. I don't know what makes a good or not so good asbestos testing company but I like how quickly, efficiently and professionally the whole process was handled. read more

Great service, reliable , fast and very helpful, I highly recommend These guys to my friends and fam

They were prompt with their appointment, and they got me the information I needed to get my water leak issue fixed quickly. The staff was helpful, friendly and courteous. read more

Air-Tech is a delightful company and every step taken was pleasurable. Scheduling the job was easy. Brianna was super friendly and accommodating. The technician that came to my home was professional and courteous and was done in a timely manner. Over all my experience was a great one! I highly recommend this company for all your environmental testing needs. read more

The rep from Air Tech came the same day they were needed and was very professional and thorough with his inspection.

I hired air tech to do an asbestos detection test on my house. They were here the very next day. Their service man was very nice, and informative. He let me know exactly what to expect and how long it would take. I literally got the results the day after they sent them in. I highly recommend Air-Tech. read more

Reliable, prompt and knowledgeable. Highly recommend their services for all your abestos and mold testing.

Air Tech is highly professional, and their team is exceptionally pleasant to communicate with. They consistently maintain a positive and welcoming atmosphere and are always eager to address any inquiries. read more

The team that worked with me from Air Tech were very professional and concise in answering any questions

Consider yourself lucky that you are reading this review. RUN far far away from this unethical business... do not trust Air-Tech. ******** DO NOT USE THIS COMPANY ******** AirTech overcharges for their services and testing -- abusing the California law mandating asbestos test. I did not choose this company. Air-Tech was recommended (highly) by the restoration company (Xact) that also turned out to be one of those businesses that PREY on victims of water damages and pile up charges expecting to get money from insurance companies. *** Do NOT trust *** the 5-star reviews -- most likely paid reviews, that are also illegal per Yelp. *** DO TRUST *** the 1-star reviews by real life people who got taken advantage and ended up paying out of pocket, all because Air-Tech and insurance companies are in cahoot -- don't care what homeowners end up having to pay and face financial hardship. Air-Tech charged $1,218 for asbestos and lead testing -- when the average cost for this service according to industry standards is around $500-600. The day after I received the bill from Air-Tech, I called and spoke to a Rachel and requested a review of the billing. Rachel said she will send me a revised invoice. But Rachel spoke to my insurance and even explained to me that since Air-Tech has a "contract" working daily with my insurance -- long story short, my insurance did not question Air-Tech's higher charges and just paid them in full -- thereby leaving me on my own to come up with extra funds to get the rest of the repair done. Before I wrote this review, I spent all day trying to get hold of Rachel who was supposedly "in charge of my file". She claims "because insurance did not dispute the high charges, she won't revise the billing." In her own words, "we don't give you a **discount** unless the insurance disputes the charges." That was enough to tell me what shady practices goes on at Air-Tech. While my insurance screwed me over (no surprise there...), I guess on the bright side, they did pay the full invoice, so I don't have to worry about Air-Tech putting a lien on my property -- as they did for other Yelpers who reported similar dishonest and shady practices by Air-Tech. Live and Learn.... PS: I hope you find the right contractors and companies to get your repairs done. DM me if you need a referral for an HONEST 35-year experienced contractor to get your house fixed properly and without all the Air-Tech and insurance BS. read more

Air-Tech Environmental - AVOID this company at all cost - Environmental Testing Near Me - Chino Hills, California

Air-Tech is a well organized and extremely knowledgable company that is very easy to work with. I would like to highlight the amazing job that Ivonne Prieto did on my case; she went above & beyond to address issues that I was having with my insurance company. Thank you again and I would highly recommend Air-Tech to anyone. read more

We contacted Air-Tech Environmental after severe water damage to our condominium rental unit. The remediation company wouldn't proceed with removing walls until an asbestos review had been completed. Air-Tech came out the next day and we received the report a day later. Their speed helped prevent further damage. I would recommend their services. Peter S. read more

Air-Tech Environmental and their staff provided great service. Brianna was very helpful and friendly, and I want to especially thank Davis H for his expertise and support - he was always available, professional, answers all of my questions, and truly went above and beyond. read more

I hired Airtech to do an asbestos detection test after we had a water damage due to a leak in the house. The entire process of scheduling, to getting the technician to do the testing and communication around it was smooth and professional. They did a great job in quick time and resolution. I would recommend. read more

I was referred to Air-Tech Environmental Services from a Water Mitigation Company. When they came out, there was a single sheet document which had no reference to cost associated with the work. Literally spent 20 minutes here taking 2-3 samples of drywall and then upon leaving, asked that I initial the backside of the paper (never noted or discussed previously). What is most disturbing is that they kept referencing billing the insurance and never mentioned that there was a cash price for the work being performing. After the work was completed, they filed a lien against my property for $1400. When I questioned them about it, they said it was customary to do so to protect their business. Long story short, the insurance denied the invoice stating that Asbestos testing was excluded on my policy. Air-Tech said that because they went through the hassle of billing the insurance, they were not willing to give me the cash price and instead only discounted the bill to $1262. This is absurd and price gouging. My other friend had water damage and the company they used did Asbestos and Lead testing for an out the door cost of $450. This company will never tell you about the cash option and I bet they bank on their Court paperwork as a scare tactic to unknowing customers. Please heed my warning and shop around for a more reputable business. By the way... they did offer an additional $100 off if I wrote them a 5-star review, which I gracefully declined. read more

Air-Tech's staff is friendly and the asbestos's test results came within a few days from being on the site

Air-Tech are very professional. Appointment was made, tech arrived on time, and received lead and asbestos results the following day. Also, thank you Rachael from the billing department for your help! read more

Air-Tech has onerous pricing and cancellation policies. Compared to Vert Environmental, Air-Tech charged 57% more for the same service. Their prices far exceed what websites like HomeAdvisor corroborate as being normal. They say they'll charge $300 for cancellation, regardless of how far out the appointment is from the cancellation. They get a point for not including a forced arbitration clause, but their contract contains a unilateral assignment of attorney's fees to the homeowner which is unusually aggressive. Unlike their competitors, they won't send you the contract or prices to review ahead of the technician visit. The restoration company that I'm working with ordered the work from Air-Tech. They ordered testing of the ceilings and walls to be demolished. Air-Tech decided to interpret this as "test the first layer of wallboard by taking chunks out from the surface". By contrast, when I ordered a second test from a competitor because I did not trust Air-Tech's results, the competitor was careful to avoid cosmetic damage by using receptacles to access wallboard cross-sections, sample both layers of wallboard (which were different materials), and sample the insulation behind the wallboard, all of which is obviously necessary to have sufficient confidence in a negative result to proceed with tearing into walls and ceilings. The Air-Tech technician left a mess behind - dust from the walls and paint chips were found on the floor at every one of the sample sites. Given their pricing, one would expect more of a white-glove touch to the service. read more

They were great! Kept us informed through the whole process. Would highly recommend them.

I have had a great experience with Air-Tech Environmental. The team is professional and efficient. Kim, is incredibly friendly and helpful over the phone. She made the process so much easier and answered all my questions with patience and kindness. Also, Ivonne is a pleasure to work with. She genuinely cares and goes out of her way to help homeowners through the process. I highly recommend Air-Tech for anyone needing environmental testing services. read more

I was referred to Air-Tech Environmental by the water mitigation/restoration company as I had a water leak. Matthew the tech was quick, precise and thorough with obtaining the necessary samples. The report came back quickly and was very detailed. Working with Ivonne in the billing department was seamless as well. I would definitely call Air-Tech Environmental if the need arises in the future. read more

Air-Tech was very prompt, detailed and easy to deal with, I would definitely recommend them and would work with their team again

My restoration company recommend Air-Tech Environmental to check for asbestos after I had water damage in my kitchen. Everyone that I dealt with at Air-Tech Environmental, from scheduling, to testing , to accounting, was friendly, professional, and kind. The testing was done quickly and I received a very detailed survey via email once the testing was complete. Unfortunately, my insurance company, after telling me that the claim would be approved, twice, decided to deny my claim at the last minute. Ivonne in the Billing Department at Air-Tech Environmental, went above and beyond to try to help me. She recommended some options to try to get my insurance company to reverse their decision. I sincerely appreciate her expertise. In the 25 years of owning my home, I have never deal with a situation like this, and her guidance was very helpful. I hope that I am never in a situation like this again, but if I am, I will call the professionals at Air-Tech Environment. read more

Air-Tech were very easy to work with and super professional. They came out quick and on time. The technician was very nice and finished doing everything in a pretty quick time and the turnaround for the results were super quick as well. read more