from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

The whole process was great; from my initial meet/design with team, scheduling install, to the…read morefriendly, fast install.

I had a good beginning with Avrio and several of their employees rescued them from a one star…read morereview! I had a remanant made into counteer for my bathroom. As scheduled, plumber came and removed old plumbing. Several hours later (with no communication when they were coming) the counte guy came and found that the sinks I had ordered from them were not on the truck. He spent about 15 minutes and in that time I called Carly who was my sales contact there, and she said that the sinks had not arrived and apparently Justine who was the project manager didn't do her job and checked to see all was in order for the next day, or rescheduled my job when I spoke to her the day before to find out arrival time. Very sloppy. Carly was gracious and explained everything and it wasn't her fault but she understood customer service! What saved the day is one of their employees went and picked up the sinks, and brought them from south Seattle to Shoreline. The installer, Daniel, stayed during that time and installed the counters with sinks. By now it is about 5:30 or later. The plumber who had been told by myself and Carly that he didn't need to come because of the snafu came from home to install the sinks and wasn't done until 8:30 pm that night (Friday night at that!). Val, and Daniel were wonderful but really shouldn't have had to shoulder the brunt of this late work because somebody else didn't do her job. I may go to them again for kitchen counters but will be wary.... 11/3/20- Update- I was contacted by the owner and he was a good listener about the issue, and I felt he really heard me. I will update this review to a 4 star based on his effort as I appreciate owners that really care.

Unfortunately this company is not only very misleading but extremely incompetent. Rachel is their…read morepoint of contact and you have to be careful because she will tell you they can do something without actually verifying. Also poor communication. The owner Sergiu is also very flaky and once they get your money, will go mia. They mentioned they could resurface our granite countertops and when they sent their crew there, the countertops still looked bad and the crew said they're not able to do such a thing. Rachel acknowledged the mixup and her mistake but stated they would not give us our money back even though that was not the intended job we hired them for. Same for Sergiu, no communication. I would look elsewhere since they will tell you what you want to hear to get a job.

I hired Michael for two separate projects during my home renovation. One for the bathroom and the…read moreother for a countertop in my kitchen. Michael's team did solid work. We constantly receive compliments on the projects. I had a very specific look I wanted for the bathroom that includes a floating vanity. Michael made sure that his team was aware of it and to make sure the wall was perfectly leveled. He made my dream bathroom into a reality with zero sacrifices on my end. Super easy to work and so knowledgeable in his field. 100% will hire Michael for other jobs.

Highly recommend working with Prestige Stone. Mikhail was so easy to work with; he's a quick and…read moregood communicator to work with over email. He was able to get us scheduled very quickly, once we had the tile. Bogdan was the one who removed our old kitchen tile, put up drywall, and put in the new tile. We couldn't believe how quickly he worked, while still paying such good attention to detail.

I had reached out to B&B when a rangetop I purchased was too big for the granite space I had from…read morethe last range. They came in and cut the granite quickly, made sure the dust was contained and removed, and made sure the range top would fit properly. I will leverage them again when the time comes!

We needed a hole drilled into our quartz countertop. We got a quick response and same day,…read moreaffordable work.

We reached out to Northpoint after a different company stood us up 3 times. I wish I would have…read morefound Northpoint first! From the very beginning, we loved them! We sent them a request for a quote, and within minutes, our phone was ringing. When we received our quote, we were very surprised and pleased! This company has the best communication skills! Series said Maks would be out on Tuesday afternoon to do the measurement and Sunday to do the installation. Tuesday morning, Maks called and said he'd be out about 4. He arrived on time. After measuring, he said they could actually install on Saturday!! Friday, Sergio called and said they'd be out at 8:30 a.m. on Saturday. At 8:28 a.m. they were pulling in our driveway. Superior work, very friendly and professional, and they clean up after themselves. We are so happy we stumbled across them. Give them a call, and you'll be happy you did!

Sergey and his crew are skilled tradesmen. They did a beautiful job with my quartz countertops…read more Sergey is the owner and takes pride in his work. We discussed the look I was trying to achieve and he gave me multiple options to stay within my budget. The edges on the countertop are done so well. You can't really see them unless you really try to find it. He gave us advice on how to keep the countertops clean too. And they came back to repair a chip that my general contractor did for free! I was so appreciative.

The people are kind and helpful. The installation team was awesome - efficient, knowledgeable, also…read morekind. The bump in the road we experienced on our project, when someone was out sick, was efficiently handled with great kindness and speed. This is simply the best place to work with, plus they have a great selection. You really can't find a better place.

Poor customer service. More expensive than comparable mid-quality cabinet companies. Overcharged…read moreand missing parts. GO ELSEWHERE!!!

Tom did such a great job taking care of us. The service was done in a timely mannor and we…read moreappreciated the excellent service and outcome. Couldn't asck for more.

My bathroom leaked and caused moss problems in my wall. They helped me replaced my tile in the…read moreshower area, extended the space, replaced the old fra pipes and also helped me do floor refinishing. Never delayed my projects, communicated with patience and took great responsibility for what ever happened. Not everything going well, but they really put all the effort towards the ends, and finally made it great. As long as I asked some questions, they always there and not only provided good service but also made customers happy. Thanks for their help and always being there.

One of the best experiences I've had with renovating. Not only was the work impeccable, they are…read morewonderful at communication which is very rare. I hope to use them again and would recommend them to anyone.

Absolutely atrocious. The shower started leaking after one week. We had evidence of a leak, but…read morethey refused to address it. Water leaked underneath the tile and into the floorboards in the bathroom as well as into the floorboards in the hallway under the carpet. When asked about it, they said the deformed trim was from leaving the door open or a wet towel dripping. After their "professional" work on the shower, some tiles were already chipped. A woman came after we told them and she said we could "touch it up with some nail polish" if we find the right color. Laughable. They only give a 1 year warranty. They don't guarantee their work and they have no interest in helping customers when they comment on their work. If I could give zero stars I would. Do not go to them. I am shocked that they're still in business.

Erin did a wonderful job designing a Kitchen for clients of mine. She stepped them effortlessly…read morethrough the entire process of picking out the kitchen of their dreams. She is very easy to work with and takes the time and effort to understand the customers needs. It was great working with someone who is more about the finished product than just making a sale. I highly recommend working with Erin.

Erin was absolutely fantastic! She helped us redesign our living room and the floor plan for our…read moreupstairs master bedroom/closet/ stairwell. We are absolutely thrilled with her design and how it all came together. Erin has the vision, which really helped us figure out what we wanted. It's very difficult to put into words what you want to see, but Erin was able to show us samples and help us really pinpoint what we saw our house really looking like once all was said and done. She is fantastic to work with and really made our renovation project go so smoothly. She also really cared if we were satisfied with the final product, which is so important. Great service, great value, very professional! I would highly recommend going with Coast to Coast Design!

I hired Lino and his team this August to help me fully renovate my cabin, and the entire experience…read moreexceeded my expectations. Having never worked with a contractor before, I was nervous, but Lino was incredibly kind, patient, and thorough in walking me through every step of the process. He is extremely communicative and genuinely dedicated to bringing your vision to life. As the project evolved, I kept adding new ideas and expanding the scope -- and Lino handled every update with enthusiasm, clarity, and professionalism. He never made me feel rushed or overwhelmed; instead, he consistently offered solutions and guidance to help the project turn out even better than I imagined. The quality of his team's work has been outstanding across every service I hired them for: new flooring, cabinetry, countertops, interior and exterior painting, framing and building new rooms, tile work, and a full shower remodel. I'm truly grateful to have found Lino. I would absolutely recommend him and his team for any renovation needs -- they are skilled, reliable, and capable of handling anything you throw their way.

We hired Lino for replacing existing countertops and painting job. Overall, I would not recommend…read morehim as his lack of experience showed in the quality of his work and his work ethics. He also has aggressive tone when dealing with conflicts. During the process he made the mistake on picking the paint with wrong sheen and tried to push blame on us. He incorrectly chose Satin sheen instead of semi-gloss and never told us even after we showed him what kind of gloss we are looking for. Paint job finish is lower than average; we could see brush strokes, thick lines. He made another mistake to pick up wrong quartz and this resulted in delays. When installing countertops, we agreed on where to put seam and make sure quartz lines should match slightly; he did exactly the opposite. It was horrible. Lines were going totally opposite. We had to fight with him to fix this and again resulted in delays. Anytime you bring up these issues with him, he will use aggressive tone and try to put it on us. Many times during the project, he threatened to leave everything and asked us to find another contractor. It was quite stressful to say the least. So, steer away and find another contractor even if you have to pay more.