Please understand I had no choice. If I could (0) stars I would. They're not an authorized stereo dealer for any of pioneer/JBL/Kicker//JVC products. I purchased a pioneer detachable face and coming down 95 from Miami, the entire radio fell out onto my center console breaking my illumination on the face. All still under warranty. I went back to get them to change the face only if they could and install my radio right the second time. How about neither happened. The guy only attached one side this time, and didn't fix the illumination and thought I wasn't going to try it out before I left. Which I did. Went right back into the store and the co owner and owner would guarantee the warranty on the receipt. They wanted me pay another $100 to switch out my radio, when they knew their employees didn't do it right in the first place or second. And he shouldn't have tried to install it the second time until he had the illumination working.
I called pioneer and found out that they have no authorized dealers for any of their products in south Florida. The closest is Best Buy, and they don't recommend them either. You're best bet if you live in South Florida is to order directly from the company.
The sad part is they actually thought they were getting over on a female until they found out how many bass competitions I had won back home in North Carolina being a female and all. Even wanted me to support them in hooking my car up for the recognition. Glad I decided not too. Especially after they showed their True Colors 30 days after my purchase. Even when my husband called, they tried to tel her they didn't know when the owner was coming in. Living here I found out that most Floridians will not make it living anywhere else because of its totally different mentality here then the rest of the world. They feel as though they can say things as business proprietor's as they do within their personal lives and not sand by their words or warranties. It's plentiful here with business owners and it needs to be stopped.The only business living here in South Florida, from Dade to Lauderdale and Lazz Auto Sales in Homestead, Plantation Firestone owned and operated by Mr. Kent is the only business thus far that has exceeded my expectations when it comes valued customer appreciation and keeping their word dealing with public patrons. I will be taking all my future vehicles to Rhudy's located in Fayetteville, NC located on Murchinson Blvd. Top Notch and #1. The drive is worth it. Tell Mike the Pink and Black Honda sent you!!!! Peace love and happiness!! read more