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    Maggie's Shutters and Blinds

    3.0 (128 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Maggie's Shutters and Blinds

    Motorize existing window treatment

    Window treatment repair

    Maggie's Shutters and Blinds Photos

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    Poor installation. Exposed untreated wood
    Giovanni B.

    Start Date July, August, September 2021: From the very start its been one thing after another. Brandon the owner came to our new home because he was referred to Us by a family member who used his services for their new home. Brandon was flaky the very first introduction he also seemed under the influence to the point my wife mentioned it to me as well. Not the last time he seemed under the influence. He began measuring out 26 windows. He advised us that he would send these measurements to be made & we would get a call from Michelle: never got a call. Eventually I made it an issue that weve been waiting over 6 weeks when we were promised 3-4 weeks. No communication. No update. NO blinds & 26+ windows beaming the summer heat through all day. Brandon said, Oh we forgot to drop off the temp shades. Wow dude!! Really? Brandon said he would drop some off to us the next business day. 2 days later He calls us back to ask us for another payment. Brandon then calls back saying if WE can meet him at Home Depot with the cash because he wasnt going to make it over to our neighborhood. My wife met him with the cash. Brandon gave my wife some temp shades (all different sizes) From what i was told Brandon & his team installed all the temp shades in my relatives new home but not us. Fast Fwd to day of install & already issues the first day measurements were wrong so when Aaron + 2 other men - one was the brother in law to Brandon & the other was a older hispanic man. I noticed how the bro in law spoke to the hispanic dude and let me just say I let them know they are to speak to this man with respect in my house or they can get the hell out. As the men were bringing in the shutters thats when they noticed several were missing from the set, and some were measured incorrectly which meant they were to come back again to complete the install. Aaron was the more professional employee. He was communicative & honest! The install took a few months to "complete" and so when Brandon came to collect the balance I let him know about all my displeasures with him and his company, his wife and their office staff. The shutters that were installed were done half fast. Aaron did the install which to my eyes looked fine however the bro in law was to put silicone caulking all around the frames which he failed at doing. We didnt notice till the sun was beaming one day and i saw sun light coming from all around the frames some from the top, side and bottom. Not to mention the powder caulking they put on the seams was very shottie. I pointed out for $10K plus the lines and grooves that meet at the seams should all be flush, match up almost perfectly. Brandon told me thats how they were made and they wont be perfect. I said never asked for them to be perfect i am pointing out too many flaws. Eventually he agreed to take some back redo them & apply a discount from the entire cost of the custom shutters but wanted payment in full. Yes i know i messed up cause the work was not 100% complete. Weeks go by and no update. No communication regarding the replacement shutters. Eventually, Aaron was sent to my home 2 more times to address some areas, redo the caulking around the frames, replace some shutters that were cracked, split, or had visible damage with some that were ready. It was around October 2022 when Aaron last came out to my home to repair the shutters that I had been waiting on for months. When Aaron came over he jokingly said, I hope today were able to finally finish your home. I agreed!!! However it was not, I still have damaged shutters in the bathroom, some shutters were measured out incorrectly: theres still some noticeable damages on the shutters, they never put putty on the inside of all the frames so if youre outside you can see raw color wood as the attention to detail & QC before producing custom shutters failed miserably. After Aaron left my house he said he would come back when the replacement shutters were complete. Were now in May 2023 & i still havent gotten my replacement shutters, still havent got my damaged shutters repaired, no communication & no update since November 2022 where Michelle writes "They have not been able to schedule anything because they do not have any technicians at the moment", that they "have been looking to hire office staff". Michelle also stated they never knew I needed service even though I have texts between me & Brandon, emails & Aaron's documentation. I even received a response to my initial email following up with pics & shutters right after Aaron left that said "Thank you, Will contact you soon with an appointment." I have read so many reviews outlining Brandons shady practices. Apparently this guy took over a very respected business and managed to sink the entire ship and bring down all the customers tied to his business. As of today No response. No call backs. No returned emails. Nothing at all!! Anyone want to file a civil suite please contact me!

    Split shutters for living room privacy.
    Kevin B.

    From coming out to the consultation, through install, had an excellent experience. Prices were very reasonable and quality is brilliant. Thanks Maggie's Shutters!

    Large gap - letting light in despite being a black out shade

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    3 months ago

    We have used Maggie's Shutters since 2000 for 3 different homes. Their quality and customer service has always been outstanding!

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    11 months ago

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    8 years ago

    Business owner information

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    3 years ago

    Was given and told I have a warranty on my shutters. After numerous calls and messages I never received a call back or anything!

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    4 years ago

    Update to my review.... Since my previous review, Brandon has refunded my deposit. Thanks Brandon!

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    7 years ago

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    Page 1 of 4

    Ask the Community - Maggie's Shutters and Blinds

    Review Highlights - Maggie's Shutters and Blinds

    I have just had my whole house serviced by this company after moving in, not thinking about how much window I had to cover.

    Mentioned in 6 reviews

    Read more highlights

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    Shutters and More - LOS ANGELES SHUTTERS

    Shutters and More

    (81 reviews)

    Chatsworth

    I hired Shutters and More to install shutters for two bay windows. I got pricing from several other…read morecompanies and theirs came in the most competitive. During the initial visit they came out to take measurements. I let the employee know that I specifically wanted the mid rail of my shutters to line up with the mid rail of my windows (they are the type that slide up to open) so he took extra care to make sure everything matched up. A few weeks later they returned to install the shutters. I've had them for about a year now. I recently called them for a warranty repair (a couple of the frames were rubbing together, likely due to settlement) and they came out within a week and fixed them free of charge. Overall just a very solid experience. They're a responsive, no hassle company and their products are well priced and good quality.

    This review is a little late, but I want to share that this company installed plantation wood…read moreshutters in my living room in July 2009. They have held up beautifully. They still look new. I only had issues with the plastic hardware cracking and needing to be replaced. I called the office and asked about the cost of just the hardware. To my surprise, the person I spoke with didn't ask how many pieces were broken; he asked for my address, and a few days later I received the hardware. The replacement hardware he sent was generous. Now, that's what I call exemplary customer service and satisfaction!! I will call again soon for another quote.

    Nantucket Shutters

    Nantucket Shutters

    (116 reviews)

    Chatsworth

    First of all, I just want to say how awesome it was to work with Michael Diaz. He was warm,…read morefriendly and showed up on time to give me a very fair estimate. I decided to move forward to have my kitchen, bedroom and office hallways installed with plantation shutters. The work is absolutely wonderful and the shutters really have improved the look of my home. Having said that, there are two major negatives which led me to give four stars and not five. The first, albeit somewhat minor but annoying, is that they didn't clean up the area of their work leading to me finding screws and other items (from pulling down the old shutters). The second and more major one is that in the bedroom, they clearly made a mistake from the time they came to measure to the actual installation. As you can see from photos, the bed is in the way so the left shutter should be the one to come out first. When Mike came, he accurately mentioned this but the actual shutter was that the right one is the one that comes out first (and which is problematic because the bed is in the way) and the left cannot come out because the right one is held back by the bed post. I think they realized it during install but just didn't bother. Having said that I would actually use them again but would definitely keep an eye on them to make sure the order came out right.

    Michael and his crew are top notch. Quick response, and Michael did a great job of walking through…read morewhy his shutter quality is above his competition. The end result was fantastic. High quality, and flawless work. I will be using Nantucket Shutters for upcoming future jobs. Highly recommended.

    Maggie's Shutters and Blinds - blinds - Updated May 2026

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