I'm confused as to why this store has 5 stars from other reviews. Yes, I will agree that the staff…read moreis knowledgeable. However, this is the most under staffed place I've ever entered. Not only understaffed, but, the staff never acknowledges anyone. I was in last week, there were six people in line and one employee. He was going into great detail with the person at the counter. The people in line were growing highly irritated, they were talking loudly amongst themselves about how awful it always is in there. Not once did the clerk look up and say something like "Hey everyone, I'm all alone and doing my best. I'll be with you as soon as I can" anything would have been better than nothing at all. One person said "See, he must be used to this because he's acting like he can't even hear us". With zero exaggeration, I've been in this store at least six times and it's been the same every time!! At the price of paint and the volume of business, there's no way they can't afford more help. Maybe they don't realize that if they hired one more person, it could greatly increase their bottom line dollars. I really wish I didn't love their paint! Home Depot is next door and always super fast in their paint Dept....Unfortunately, their paint doesn't compare. Ugh!

I needed to touch up my 13 year old front metal door, but didn't want to paint the whole thing. It…read moreis a beautiful door with leaded glass. I had to gouge a small piece of the painted wood door frame and took it in to see if they could match it, I am so pleased because the young man matched it so perfectly that I only had to touch up the spots. It looks brand new again. Good job!!

Simply the best, no nonsense paint source in Olympia. The materials are all top notch and well…read morecurated. The highlight is the excellent advice and the confidence in the product recommendation, and application instructions. The husband and wife owner team complement each other well and both bring a different and important value to the customer service experience.

Skip the big box store and come here. Yes, they are a little more, but you get personalized,…read morefriendly, specialized, and professional service. This is a locally owned business and the couple who own it are both amazing. After trying to decide on a color of paint for the interior of our house, and talking to numerous people, viewing way too many pinterest posts, etc., I stopped in here. I spoke to Annie who spent around 45 minutes with me talking about color schemes, undertones, the finish, woods, etc. She was so informative and apparently loves her job. She helped me find a color I absolutely LOVE (Silent Night for all of my walls). I have ditched Home Depot forever and will come here for my painting needs in the future. The paint is quality paint and they sell everything you need for a great paint job.

They were honest that the paint I had was probably still good and offered to check it out for me…read more That kind of service is hard to find. I will be back for my painting needs.

Such a friendly, knowledgeable place. All kinds of painting supplies, from a single brush, to 50…read moregallons of paint to paint your barn! We bought the best paint we found made by Pittsburg Paint - " Manor House!" We want to "Set it...Aand Forget it!" We had horrible paint the first time our house was painted when it was brand new and we found out the need to purchase the best paint available so that we don't have to do it for another 20 years, potentially! Get it doesn't me right the first time! Use professional grade paint - labor ain't cheap! And who wants to think how much everything is going to cost 8 years from now! We wanted to buy local from an independent dealer of paint. Support your local vendors! Amazon doesn't have everything, nor the experts! Don't lose the experts, pay a little more!

BJ's is one of those (fewer & fewer) stores where the help actually knows about their products and…read moreand how they can be best used...as well as a roster of recommended painters. I'm increasingly drawn to the "little box" stores.

This is a big thanks to the guys at BJ'S Paint for listening, then walking me through my project…read moreand telling me what I needed, and having everything I needed to get it done. They know what they're talking about because they're not teenagers. Real Customer Service.

The kitchen cabinets of the house I just bought were a little beat up. In some places raw wood was…read morevisible and there were definite wear patterns near the handles. The staff at Rodda Paint in Longview matched the paint perfectly based on a drawer that I brought in as a sample. I am so impressed with the paint mixing abilities of the staff at Rodda Paint. My kitchen cabinets look like new. The project was easy and painless because of the expertise of the folks at Rodda. Oh, and they're really friendly and helpful too!

I have never written a review before & I specifically downloaded Yelp just for this review. I went…read moreinto Rodda to get some paint color matched because we just bought a new house & wanted to do some touch up paint. I gave Chelsea the tiny pieces of paint that we cut out of the wall to match (& these weren't your average colors of paint, these were some hard colors to match one being a dark blueish grayish..) & she did a phenomenal job! I can't even tell the difference at ALL!!! I am so impressed & I will definitely be back!!! Thank you so much Chelsea for your knowledge & help!

great selection and service. Fast and speedy mix of our color refill…read more Selection of colors was great

I call to see if they were open for business in Labor Day . But was put on hold for 10 mins to ask…read morea simple question that could of been added to their phone message system. Are you open Labor Day. Last week we went to the Puyallup store and was treated badly. Like they were too good for us. That they didn't need our business. DONE ! Will be switching brands of paint for ever. And I was a home builder for years . You have disappointed me for the last time. Your customer service is below par.

I am very happy with this place! I recently had some repairs done on my home, and now I have to…read morere-paint a couple of walls. I love the color that is already there, but needed to match it. Aaron was able to match it perfectly! He also provided me with some great advice for this job. I will definitely be coming back.

This place, provides expert advice, along with a great attitude, a home-town atmosphere, AND they…read moreeven carry your stuff to your car for you. Something hardly anybody does anymore!!! Ive been at Brother's Door and trim for over a year, and I still dont know everything. This is the FIRST (only) place I go, even as a 'pro' for advice, consultation, ETC. sometimes just even 'moral support' when difficult jobs are at hand. From the proffesional to the homeowner, if its ANYTHING paint related, make sure you come here. if they dont have it, they can get it!!!! Let's be sure to make our 'hometown' companies, THRIVE !!!!!

Horrible experience with both customer service and the product. They even send a specialist to see…read morewhat was going n and he was stumped. Instead of making things "right" (refund, new product, a plan to follow to fix things) the turned it into conflict. Bad batches happen and they shouldn't have turned a disappointment into a fight. They didn't wear masks during the hight of the pandemic unless activelyhelping someone, which also shows a lack of care. The owner was also very rude with me until my husband let him know he was on speaker and had heard everything. Avoid this place.

This paint store is fine. The staff is friendly, but if you are looking for someone to actually…read morehelp you match a paint color you're better off looking elsewhere.

I found this store with hopes it would save me time on my way home north instead of going to the…read moreone in south Seattle. I was so right. The person who helped me was also kind and funny and educational. The other store I went to did not seem to care much. I have told many people to go here. He also helped me pick out a better color of white for my kitchen and I love it. While I am glad I am done painting for a while, I will go back here for my painting needs, you should try it too. I do wish they still sold the Divine paint collection.

My wife visited this store about 10 days ago to try to get stain to match our current fence. Guy…read morein the store said he could match it but would need a couple days and would contact us. My wife inquired about exterior latex paints and was told about the distribution supply problem and that we might have to wait on this. No problem. She purchased several gallons of undercoat, a couple brushes etc and left. Since then we've heard NADA from this guy or the store. Today, Saturday the 24th of July, I called to inquire about out order and learned this store is not even open on Saturday, and they don't even have a method to leave a message. WOW a new low in customer service at a time when stores should be busting their chops to deliver. I called the Seattle store and they told me it's a corporate policy to close stores on Saturday if the volume is not there! I could expect this type of penny pinching from a Mom and Pop store (and where ARE those Mom and Pop paint stores anyway?), but not from Rodda, which is owned by Cloverdale Paint of Canada - THE LARGEST PAINT manufacturer in Canada. I contacted regional supervisor Brian Tracy, 425-591-4166, by phone today and since he was "not in" I left a message just inquiring about the Lacey Store and that we would no longer be customers. My advice: shop elsewhere!