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Madeleine Salon & Spa

3.4 (10 reviews)
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Services - Madeleine Salon & Spa

Massage

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Clear Laser Skin & Body Clinic

Clear Laser Skin & Body Clinic

4.2(38 reviews)
1.9 mi

I had Skinvive procedure recommended by Dr Hong about 7 months ago. He said it 's just "expensive…read moremoisturizer " to make skin glowing. I was left with dozens and dozens of huge bumps which resembled like bad bee stings all over my cheeks and chin. I look deformed. When I confronted Dr Hong and the staff he just said he made a mistake with the procedure and brushed off. After nearly 7 months I still have bad wart like bumps with bad discoloration. Needlessly said I look much much worse now than before with bad permanent skin condition. Dr Hong is an internist not a dermatologist. He and the nurses who perform some of the procedures appear not too qualified and knowledgeable. They should study more about some of the procedures and less of money making. There should be restrictive laws and prohibit some careless practices done by money hungry doctors and nurses.

Unfortunately, I had a very bad experience with the front desk receptionists. I waited for 4 weeks…read morefor a facial before my long trip. I live an hour away, at 10:45am I called the front desk and let them know I'm running late for my 11:05am appointment due to some traffic, the front desk girl (Sarah) asked me what time will I get there, I said around 11:30. She immediately said I need to reduce my time of the facial. I said that means I only will get 5 minutes of facial, she said I can cancel my appointment and I'll get charged for it. The way she spoke to me was stone cold, and how she approached was honestly so rude. And this is not the first time they treat me this way. I asked to speak to a manager, and they sent me to another receptionist who refused to give me her name and was equally rude. She also told me there's no manager available to speak to me and hang up the phone. After that, no matter how I call, they would not pick up the phone. Then left clueless, I had to call the Manhattan location and asked them to please call the Fort Lee location and ask the manager to call me back. The silver lining is, their manager Jessi did call me back later and apologized. She was nice and reasonable and I left the conversation with some sort of comfort after my experience. The receptionists are the face of your business and their behavior has an impact on your customer relations. I hope the business will do something at this location.

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Spa Dew & Acupuncture - Acupuncture for Lower Back Pain and more

Spa Dew & Acupuncture

4.0(123 reviews)
1.9 mi
$$

This spa is a hidden gem in Fort Lee. My friend books appointments for me when I visit NJ, and I…read morecouldn't be more grateful. I now love Spa Dew! I have had a body scrub and a handful of massages, all of which were great experiences. Both Julie and Michelle are excellent at what they do. Jasmine at the front desk is personable and attentive. Jasmine greets me and ushers me to the locker room, where I change into a robe and store my belongings. Then off to the massage room with the lovely Michelle, who does miracles on my body. In all the years I have received massages, I have never had anyone be as accommodating as Michelle is with me. Besides her soothing and caring demeanor, she is strong and knowledgeable. We have great conversations, the times I don't fall asleep. One of the things she does that I greatly appreciate is that she changes the face pillow to a thicker cushion, so I am comfortable lying on my chest. It makes me feel special cause it's not easy lying on my stomach as a big-chested woman. After the massage, there is always the option to use the dry sauna. Offer that I happily take if I have the time. Cozy vibes all over, and everything is tidy and clean. I swear I levitate out of here each time. The place is never packed. At most, I've seen two other people while I've visited, which is why they are strict about people being on time. I find the prices reasonable for their services and have never been told what to tip. People, please tip!

Level of service, don't push tipping, reduce prices to reasonable and comparable level.read more

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Spa Dew & Acupuncture - Very cozy location! Quiet and background nature music, can't get enough of it

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Very cozy location! Quiet and background nature music, can't get enough of it

Madeleine Salon & Spa - spas - Updated May 2026

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