To experience and the furniture isn't all that i wouldn't recommend customer service was great…read morebut everything was so expensive

If you seen one furniture store, you seen them all deal. They have the basic furniture you kinda…read moreexpect to see at a small furniture store. Unfortunately the internet, specifically Jeffrey's company, sells similar pieces like this for hundreds of dollars cheaper and it's delivered to your door for free. Although I want to support smaller businesses (been going to plenty to find furniture for my move), the huge price difference for a low middle class person doesn't help. I'm not telling them to lower the prices. Just don't go in here expecting to get a $350 couch (small sectional price at Jeffrey's company), it's more like $800

My family and I have been purchasing furniture from Frank's Furniture for two generations and…read morecouldn't be happier! Frank's Furniture offers quality and customer service that the internet nor a chain corporation can match. Please support these family run businesses as the personal dedication to styling your home is something you won't receive at most box stores. And they have delivery services as well.!

This is a cute local business. Steve was very friendly and happy to help us find our bedroom…read morefurniture. He and the woman inside clearly hadn't had many people come in but they were super welcoming. There isn't much in the storefront but the website was great. If you're already buying things online anyway, I would start here!

We ordered furniture in October of 2025. A large order. The date kept being pushed back until…read morefinally February of 2026. Furniture was delivered, we requested the white glove delivery. They unboxed my husband's chair and it was broken. They set up the oversized chair, which so far is fine. The pull out sofa bed was set up as well. The ottoman was not in the delivery. Within one week the sofa was broken. Screws and hinges popped off. Husband contacted West Elm and they told him a part would be ordered or a new couch ordered by May. So, he does not have a chair to sit in, we cannot fold the bed up since it is broken so our living room is not usable, and we do not have any guarantee that this issue will be resolved anytime soon. I do not recommend this company. Prices are high and you do not get what you pay for. Customer service is non existent and quality of product is poor. I think we will return couch and go to Living Spaces.

Since you can't leave a review on the website (shady) I had to resort to yelp. We ordered a set of…read moretwo gold sconces over the holidays online for a bathroom remodel. When they arrived, the finish was extremely yellow and did not match how they were represented online, so we returned them in the exact condition they were received. West Elm only issued a partial refund, not even the cost of one sconce. After calling customer service three separate times, they refused to refund the remaining balance, claiming they only received one item. Here's the problem: The original order itself was confusingly labeled "1 of 2," and the return label they provided said "1 of 1." We followed their instructions exactly and returned both sconces. Their internal scanning or labeling error is not our responsibility. Despite this, West Elm refused to resolve it, forcing us to contact our bank to dispute the charge. This experience felt incredibly shady and frustrating. Between misleading product photos and poor customer service that refuses to take accountability, I will not be ordering from West Elm again. I strongly recommend others be cautious, especially when ordering multi-item sets or making returns.

Teak Warehouse provides the best customer service and luxury outdoor furniture. I've been working…read morewith Dixie and she always goes above and beyond. We had a big delivery to Nicholson Canyon and although the big trucks could not make it up the narrow steep hill she quickly made arrangements to have an outside vendor with smaller trucks do the delivery. I am so grateful for her service. In addition Victoria, Sales Manager is very knowledgeable on their outdoor furniture. She made my purchase of cushions for the 4 club chairs we bought at the recent sale very easy. Their outdoor furniture is definitely the best quality and their wholesale price and sales price is definitely competitive. I definitely recommend Teak Warehouse to anyone looking for luxury and quality for their outdoor space.

I recently had an unexpected and frustrating experience at Teak Warehouse that I think others…read moreshould be aware of. While the furniture is undeniably beautiful, the customer service was surprisingly poor. I purchased five items during their anniversary sale, where everything was sold "as is." After dealing with an overcharge on my credit card, I was told I'd receive a call the next day to schedule delivery, which I paid $99 for. That call never came until I followed up on social media three days later. It wasn't until August 27 that I finally heard from someone to schedule the delivery. On September 11, the delivery arrived, but one of the pieces was not what I had ordered. I immediately called customer service and sent photos of the correct item. They did offer to refund the incorrect item, but instead of taking ownership, they made it seem like they were doing me a favor. I also requested a refund of the $99 delivery fee, since the service I paid for (delivering the correct items) wasn't fulfilled. Later, I saw some internal emails by mistake, and it became clear they had no intention of refunding the delivery fee. The whole interaction left me feeling disappointed and puzzled as to why they wouldn't just refund such a small fee to keep a customer. Despite being excited about the furniture itself, this experience has soured me on purchasing from them again. My advice: take photos of everything you buy and be prepared for potential issues. If they're willing to lose a customer over $99, it raises concerns about their overall business practices.

I had such a pleasant experience with Ellie from Sofa Stop. She was so accommodating and helpful…read more Had plenty of fabric samples to choose from. The work was done quickly and very reasonably. Oscar picked up and delivered exactly when he said he would. I cannot recommend Sofa Stop more highly. If you need anything reupolstered reach out to them. You won't regret it.

I had a pair of dining table bench reupholstered with faux leather at the Sofa Stop and they were…read moredone beautifully. The owner Ellie was absolutely amazing! She is very knowledgeable and informative. I appreciated the fact that she called the suppliers directly to verify the "double rub count" which is a measure of a fabric's durability. Unlike other shops that try to dump the excess fabric they have in stock for your project, she genuinely tries to do the best to suit your specific needs. I was well informed of different types of materials and she was transparent with the whole process without any pressure to upsell. The best part is, along with the quality workmanship, choices, and information, she had the BEST price around and she got the project done faster than what she had promised. If you have any upholstery needs, you owe it to yourself to give Ellie a call. Thank you Sofa Stop, I'll be back for any other projects in the future. FIVE STARS!!!

We love everything about Contemporary Lifestyles. Tom is incredibly knowledgable and helpful, and…read morethe furnishings are beautiful, well made and with a modern, elegant look. We keep coming back to get decor and style ideas!! And of course we LOVE our Natuzzi Italian couch!

We needed a new couch and made a list of stores to check out. Contemporary Lifestyles was the first…read moreAND ONLY stop. The couches are all wonderful, well made and stylish. Howver, when we spotted a beautiful leather couch we knew that we would look no further. Tom helped us enormously! He answered all of our questions but he did not hover or give us that pushy vibe. He left us alone to make the decision , he is a real pro! He worked with us on the price and we were very happy. The delivery driver called in sick on delivery day and we were unhappy but Tom worked hard and got our couch delivered that day and on time. We can't wait to go back to Contemporary Lifestyles for our next purchase! Thanks, Tom!

While my mom was visiting we walked past this store and we both immediately stopped because there…read morewas a wonderful smell coming from it.... Obviously we had to go in. There are some amazing items in here and we did find what the scent was. I ended up getting my mom the perfume and will be back for some more goodies! What a gem! Also Sis who works there was wonderful and truly made the experience next level.

What a wonderful store. They have really lovely, unique, and interesting products, and the pricing…read moreis very reasonable. The woman that runs the store is so kind and helpful and seems very passionate about what she's doing. Will most definitely be back!

Could not be more pleased with the selection and service we found at this amazing gallery. If you…read moreare looking for one-of-a-kind piece for your home, be sure to start here! I can't wait to go back and discover more items that resonate - it is a joy to shop here.

The store was closed for weeks - no sign indicating it was closed, just their standard sign with…read moreposted hours, but they weren't opened during those hours. I stopped by numerous days, still closed. I called multiple times thinking maybe they required an appointment, I left a voicemail, no response. That's cool, I assumed maybe they were on vacation? I finally noticed it was opened and went in to buy my wife a present she wanted. I took a picture to send my wife 2 options to find out which object she wanted me to buy for her. The owner yelled over "No photos!" I was confused, so explained why I took the picture and even showed her the text I was sending to my wife. She acted very skeptical and said, "Our insurance won't allow photos inside." I tried to be very nice, but she acted very skittish - I was dressed nicely, I don't look threatening or menacing in any way! So I tried to build some trust and explained how i'd been trying to come by for a long time but they were closed and asked if they were on vacation. She didn't choose to answer. I told her I tried calling and left a voicemail, she said she never received any missed calls, acting like I was lying to her. Insulted I felt compelled to show I was telling the truth and showed her on my phone the number of times I called. I don't know what the problem was, but I really tried being nice to her. The entire store has glass windows, everyone can see inside and could take pictures anytime they want to, I don't see how insurance could prevent photos from being taken. Accusing customers of violating some photography rule is not smart business - even after showing her my text to my wife she acted like I was scouting the store to rob it! I almost walked out, but i didn't want to disappoint my wife, so I bought the present since I knew it was something she wanted. But I won't be back and I discourage others from shopping here, there are plenty of other places to buy presents - I tried to support a local business, but maybe this is why people are choosing Amazon and other online businesses, the local owner was not appreciative at all.