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    Mad Motors

    1.0 (1 review)
    Open 9:00 am - 3:00 pm

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    5 years ago

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    Minnesota Truck Headquarters

    Minnesota Truck Headquarters

    (19 reviews)

    Honest Review: My experience with MTH started off pretty decent on December 28th, 2021. Ryan did a…read moregreat job at walking me through the sales process and explaining all the details of the truck I was purchasing and tried his best to help me out. However, my first red flag was the fact that they had no intentions of showing me the purchasing details, seemed as if they were just trying to get me with the highest interest rate possible and get me out of there without any question. They wouldn't even show me the paperwork when I asked for it. After I told them an 8% interest rate wasn't going to fly, they ended up pulling my credit 7 additional times (if you are going to pull someone's credit that many times, at least give them a heads up). Their excuse for an 8% interest rate was, "you need to understand what you are buying." which is absolutely ridiculous. After we worked that out, everything went smooth, until I pulled out of the parking lot an hour later...I was roughly 1 minute down the road when the check engine light came on. I called and they set up a time the following week to check it out. In the week waiting to bring the truck in, here are the things I noticed was wrong with it (which none of this was stated): Drivers side heated seat not working, drives side seat was loose, steering wheel buttons non-working, loud thumping from underneath the truck, backup camera non-working, windshield washer lines removed, and the list goes on. It would have been one thing if they would have told me about these things prior to purchasing but I was told that the truck had no issues whatsoever. After Kevin (service manager) got ahold of me, he has been an absolute pleasure. He does a great job and I believe he truly cares about the customers and their concerns. He does his best at getting the problems solved. After the truck spent a week getting worked on, I found out that there were more issues than what I even noticed...the most concerning thing they fixed was the cab mounts that were broken off. It is concerning with all of the issues that I found, and they found were not caught before I purchased the vehicle is beyond me. After all those issues were fixed, I ended up having to bring the truck in again the following week due to the backup camera still not working and the hoses on the turbo blowing off. Again, Kevin took care of the issues. Now we are sitting here a month and 15 days after purchasing it, the truck has spent roughly the same amount of time in their shop as it has with me and guess what? The heated seat that was "fixed" now blows cold air instead of heating it, the steering wheel controls still do not work, tailgate won't stay up, the belt is squeaking/chirping, the truck needs new brakes and a new steering stabilizer (I have only put 800 miles on it!!!). Which I totally understand a used vehicle will not be perfect but at least state these issues prior to someone making a purchase. Overall, if you are purchasing a new vehicle from MTH you may be able to get away with it, however if you are looking to purchase a used vehicle, save your time and money and go elsewhere. The vehicles are in fantastic cosmetic shape but who knows what you will get in terms of functionality. Not only has the truck spent just as much time in their shop as it has with me, everything was pulled out of the truck before I took it home. All the cup holder inserts were removed, the center console insert had been removed, the dash plug-in was also removed and so on. All that I can say is I 110% wish I would have stayed away from this dealership. Feels as if they have taken full advantage of me and now, I am to encounter all of these issues that were hidden and undisclosed prior to the purchase. That being said, I hope/expect MHT to either continue to cover these issues that were undisclosed or just take the truck back. At this point, I am over it... The only reason I even gave them 2 stars instead of 1 is because the service manager is the only one who seems to care and wanting to make things right.

    Very poor communication, bought a truck here in May2025 . Transmission went out 12 days later. I…read morewanted a different truck. I drove the truck not even a month. They worked out numbers to get me into a different one I lost 16000 dollars in that month. I gave them a great trade plus 6000 dollars down and I still lost 16000 dollars in a month. I would not recommend them at all. This was at MTH of Forest Lake.

    Car Smart of St Cloud - Car I purchased from him

    Car Smart of St Cloud

    (5 reviews)

    Great dealership. David made the process super easy, definitely will buy from him againread more

    I purchased a vehicle from Dave november 2024. putting down %90 cash as I just wanted to have the…read morecar paid off as soon as possible. the car the next day had check engine lights and sputtering issues and and coolant lights and I reached out to Dave and he never got back to me. a couple weeks later I reach back out to him and finally hear back that he's going to come get the vehicle and fix it. come to find out he charges me $1800 and it's still having the same issues and on top of that won't give me the title to the car until I pay for whatsver they did that didn't even fix it. many months later feeling very defeated like I just had to pay off a car that was an absolute turd and come to find out Dave is a close family friend and my family member had heard about my troubles and wanted to help out. we set a meeting between the 3 of us to try to find out a resolution. Dave offered me $4500 for a car I paid him $15000 for plus the 1800 for the "repairs" then after I denied that offer we decided to have them take another look at the vehicle where it then proceeded to sit unlooked at for nearly 30 days until we got bad weather and I needed the vehicle back. so after a year of trying to get this guy to help me out with the piece of junk he sold me we got nowhere. if I would've put the minimum payment down I would've just given the car back because it was trash but sense I paid $13000 down for the $15000 car dave just rolled me over and took my money and didn't offer any help at all over the course of a year. all in all I guess what I'm saying is IF DAVE WILL SCREW HIS FRIENDS NEPHEW OVER HELL PROBABLY SCREW YOU OVER TOO! many of the times I'd come drop off payments dave would also be intoxicated while in the office, the first night I met him there it was later in the evening and I thought maybe they where just hanging around having a couple after work but after dropping off a few months of payments in person he was intoxicated often. Dave's an alcoholic robber of a car salesman and I wouldn't recommend buying a car from him at all.

    Mad Motors - usedcardealers - Updated May 2026

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