Popped in for a bite to eat and escape the rain. Great option in central London for some traditional English pub food. The gravy was not to my liking, but the greens were heavenly. read more

Mad Hatter Hotel - Beef pie - Hotels Near Me - London, XGL

FOOD London Pride Steak & Ale Pie - This dish is served with seasonal vegetables as well as a red wine gravy to drizzle over. The outside of the pie was crispy and flaky. The beef was also soft inside with some type of sauce. The seasonal vegetables were barely seasoned and kind of bland. There is a slight tinge of the alcohol flavor in the gravy which helps improve the flavor of the dish. Sticky Toffee Pudding - This dessert is salted caramel ice cream with toffee sauce. Toffee Pudding is tastes a lot more like a spongy cake/brownie flavor combined (which I've never had). The ice cream is really salty in the good way but also really sweet. The dish edges on the sweeter side definitely and is rich but tasty. VIBES - There are board games available to play at the table either before or after eating. Everyone is super nice and welcoming. The decorations were mostly focused around Alice in Wonderland which gave a nice magical element to the space. There were plenty of wooden tables and chairs as well as some booths that offer more privacy due to the walls that surround them. The paintings on the ceiling, walls, and windows also accentuate the vibes. Most of the drinks are order at the bar area and the restrooms are downstairs. Pretty clean overall! SERVICE Service was phenomenal. The person who took our order and put up our plates, Alex was joking around with us and was super fun to be around. They were quick up to get us food read more

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I was in the area overnight looking for a place for dinner and came across this hotel which has a Pub . It is located just a few minutes from Blackfriars Station in a quaint old building which used to be to a hat factory. I didn't stay at the hotel so I can only comment on the service and the food , which was both outstanding. They were having 20% off on wine so that was a plus . The interior is so lovely with a lot of dark woodwork , a nice big bar and lots of seating. I had to go up to the bar to order our wine and then a server was sent to our table to take our orders. Our server was friendly and polite and our order arrived promptly. Along with a bottle of white wine we had the fish and chips and the London Pride Steak and Ale Pie . Both absolutely delicious. The fish was light and flaky served with mushy peas and fries , yum very good ! The pie was made well , very tasty with a nice crust it was accompanied by a delicious red wine sauce ! The leek , pea and cabbage and mash that came along with the pie was good but needed a bit more seasoning. The prices are reasonable and I would recommend stopping in for a drink and a nice meal . read more

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I had a decent stay at The Mad Hatter Hotel -- good beds and a nice restaurant. Unfortunately, cash was stolen from my backpack while it was left in the room unattended for a short period on the night of July 9th. I understand the risks of not using the safe, and I wasn't expecting a refund. What's unacceptable is that I emailed both the hotel and management, then even escalated directly to the CEO of Fuller's, and received no response whatsoever. Even worse, when I commented about it (politely) on Fuller's official Instagram, the comment was deleted rather than acknowledged. This kind of silence and avoidance says a lot. I'm posting this not to recover the money, but to warn future guests: don't expect any accountability if something goes wrong. read more

We are here the 1st night at our hotel which was across the street. This is one of MANY pubs that seems to be owned by a single company (I could be wrong but it is same website and menu). It was okay. If you go, the triple pies with tasting was a phenomenal deal but after eating the scotch egg and drinking a pint already was too much. If I had it to do over again, I would just get that. This is not a must do nor would I go back but it was solid meal. read more

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We had a fantastic early dinner here today. We ate at the bar and the service was impeccable. Our server was a delight, I believe his name was Shashik, he was literally running to get our food. My husband and son ate the fish and chips and said they was amazing my daughter and I ate the chicken, bacon and leek meat pie and I can not recommend it enough.My husband enjoyed a few cask ales and I appreciated the variety of delicious ciders. The triple fried chips (French fries) were delicious too! read more

Came here with friends after the New Years Eve firework display at the London Eye. Since we were pretty well pissed already I can't tell you how far the walk from the Eye actually is. I can say that along the route people tried to steal our party hats, I got 2 swigs of whiskey from some random guy that wanted to try on my hat, and I didn't trip on my 5 inch heels. Not bad for a drunk tourist if i do say so myself! Now I got pretty excited when I noticed The Mad Hatter (Alice in Wonderland holds a special place in this drunk's heart!). We decided to venture in since it was open & we were getting pretty parched in the drinking department. I don't remember all that much, didn't even know it was a hotel until the next morning when Najah Y. looked at a receipt and it has the words "hotel" written on the front. All I do know is I had a fun-tastic fucking good time. Drinks weren't that bad, 24 pounds for 7 shots of vodka. The shot sizes are a little smaller than what we find in America, but not a big deal over all. Details are definitely on the fuzzier side of things, but hey, good times are good times! Cute atmosphere, cute name, & fun times. Will be back next trip to LDN town, might even stay in the hotel if the price is right. read more

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Noisy 20 year olds, barking dogs and slamming doors. If I weren't suffering from a severe upper respiratory virus i would move to another hotel (after slowly strangling the incessantly barking chihuahua with a piano string soaked in salt water). Someone shoot me! Two hours ago tried to get soup delivered from room service but alas, I am here in bed eating stale shortbread biscuits read more

Mad Hatter Hotel - Extra small tv. - Hotels Near Me - London, XGL

I come to the pub part of the Mad Hatter twice a month with a large group and they have been great to us. The staff is usually nice and have been very accommodating. It can be quite hard to find a pub that can cater to groups of over 50 people and the Hatter seems just the right fit for us. The food is quite good, love their BLT and they always have interesting specials! I also quite like their decor, the Alice themed ceiling painting in the back room is fantastic and the hats in glass cases along the wall are a nice touch. Overall I'd definitely recommend the pub, can't say anything about the hotel part though as I've never stayed there. read more

We popped into the Mad Hatter (pub) for an impromptu pub lunch and had a thoroughly good time. The selection of ales/beers was good and the price of drinks were reasonable (for central London). There is an extensive menu which includes all the traditional pub fair, some good English classics (like faggots) and the ubiquitous inclusion of European meals. All the food arrived piping hot, well cooked and well presented. Traditional elements such as the chips with my cod were hand cut and tasted lovely. We all had different dishes and each of us cleaned our plates! The pub was very busy by the time we left so I can imagine it's quite a hub during Friday lunch time. The bar itelf did seem very busy and there appeared to be more people standing than sitting (even though there are plenty of tables). Mad Hatters is a large, bright and airy pub with all the traditional touches (without looking out of date) read more

Mad Hatter Hotel - Hotels Near Me - London, XGL

We spent the night at New Year's Eve and it was a nice place to drink a beer with friends. The music was too loud but still a good place to go for a drink. read more

I loved this place for a variety of reasons. It wasn't overly crowded, the clientele was diverse, they had an extensive food menu (I only had a bag of crisps/chips though), and they tolerated my clumsiness (I'll get to that in a minute). Best of all the Mad Hatter is a fun place. It appears to be a Fuller's marketing test pub which is attached to it's namesake hotel. This is a perfect place for a theme party, in fact the night we were there we saw a large group of folks all wearing crazy hats. The pub is adorned with beautiful millinery in glass cases. I washed down my crisps with a few HoneyDews, which is now my new favorite beer. It tastes just like its name; a little sweet with a very light crisp taste. After drinking heavy ales during my trip this was a refreshing change. And my embarrassing clumsiness in spilling a pint by shattering a glass would have been a tragically uncool scene in L.A., but at the Mad Hatter my gaffe was discreetly cleaned up by a bartender, and the beer continued to flow. The Mad Hatter knows how to throw a proper Tea Party. Cheers! read more

Delightful stay at the Mad Hatter Hotel! Comfy room, lovely staff, & good food and drinks in the pub. Perfectly situated for those seeking to explore London and see the sites. read more

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Looking for a Sunday pub in the no-mans Land that can be Waterloo? You've just found it! Seriously, this hotel slash bar slash pub slash resturant is everything you need but nothing you really want. Good value, clean rooms, standard service and a huge pub on the ground for. I still can't figure out why you'd stay here though. I mean yes it's Waterloo but it;s a bit of a strange area with no real feel for the city. So anyway, from a locals perspective it's all right, but that's about it. Just all right. read more

Looking for an affordable and decent place to stay in London is quite a task. Desperate, I asked a friend for tips. The Londoner came up with The Mad Hatter....a traditional British Pub serving Fuller's beer, which also happened to have a hotel on the upper floors. Beer and a place to stay all wrapped up in one is a perfect fit for my husband and I so we went on line, found a special for 100 pounds a night and away we went. The Mad Hatter turned out to be a great location within walking distance to the Tate Modern art museum, Shakespeare's Globe and the London Eye. It's situated on the not-as popular south bank of the Thames....but we enjoyed the location and was able to walk to a cool gastropub for dinner and had lunch at the nearby Borough Market. The pub downstairs may close at 11:30 pm....but BONUS: the hotel front desk person will pour hotel guests a pint (I personally enjoyed the Honey Dew) after hours if you ask kindly!!! Another bonus: our package also included an English breakfast every morning downstairs. The Mad Hatter seems to be off the radar of many ... but it's a wonderful place to sleep, eat, and enjoy a pint (not in that particular order). read more

Mad Hatter Hotel - Hotels Near Me - London, XGL

The interior design is amazing. I love all the Alice in Wonderland theme. It is also attached to a pub with a delicious menu. The rooms are comfortably sized with a nice sized bathroom. The front receptionist really made us fee welcome with her greeting and answered all our questions. It's a short walk (10-20mins) to the London Eye and is close to a few places to eat. Happy with this hotel. read more

Had a group of fifty on a school tour. Same fish n chips order for each. Only water to drink in 6 oz glasses. One young man is still waiting for his dinner after 45 minutes and everyone else is finished. One waiter responded rudely to a 14-year-old who kindly asked for more water. The fish was decent enough, but no excuse for treating people this way at the end of an exhausting day. read more

What an unexpected surprise! We were looking for affordable lodging and we got so much more. The rooms were tastefully decorated, and even though there is no air conditioning, and there was a heat wave, our room had a running fan in it when we checked in, and it never went off! The air-conditioned attached Fullers Pub was the answer for the heat. We were there for all three meals, and before we would go up to our room we would have a cool pint. The honey dew pint turned out to be just what Dr. Hatter ordered. We are recommending this establishment to everyone and cannot wait to return ourselves read more

Pretty decent London pub, it's big, shows the football and has a well stocked bar. The food looks good, like proper hearty pub grub, although I have to admit I didn't sample it when I went... Next time, for sure though, the chips were proper chips, fat and crisp! Drinks wise, it's not the cheapest, at over a fiver per pint, but it's London, it's not terrible and for a nice, friendly pub with quick service, I don't think you can complain. Side note - they have a massive back area, which is ideal for a party and a meet up with lots of people read more

A nice Fullers pub that delivers on the things you'd expect to - very good beers and ales (Honey Dew beer is my friend) and decent pub food. We came here for the office Xmas lunch and I was surprised at the quality of the food given the numbers of meals they were churning out of the kitchen. Warm and friendly atmosphere to be found in here, although if I didn't work around the corner I wouldn't bother trekking to find this pub. There isn't too much else in the area. read more

Great location for seeing the sights of London, especially the Borough Market. Lots of complementary stuff in the room and enormous bath towels. Pleasant staff and nice atmosphere. Four stars for the aforementioned. (Considering price point) Leaving a star off for the mediocre bar and restaurant. Granted, we only had one meal here and didn't want a repeat. Weak cocktails. read more

I love that occasional feeling I get in London, when I wander into a pub and realize that I was there years agoback when any pub would do as long it was open. It is almost like opening an old entry to your diary (if you wrote one) remembering who you were with and the events of the evening. I'm not sure how much this has changed since then, I don't remember it being part of a hotel back thenbut then I rarely paid any attention. This is the second Fullers hotel bar I have encountered and is definitely the better of the two as it has retained some charm of some sort (and I'm not just talking about the unbelievably attractive barmaid who served us). The complete Fuller's range (as I know it) was available, including their IPA which I had not come across before. read more

Disclaimer: My friends and I were already fairly wasted when we stopped in here for our post-new year's eve celebration. With that said, I don't remember all of the details and the only reason we went here in the first place was because my partner-in-crime for the night (Michelle L.) and I are slightly obsessed with Alice in Wonderland. From what I remember, the place was decently priced (7 Vodka shots for 24 Pounds isn't too terrible). The bartenders were very nice and put up with our American-style drunkenness (your patience is much appreciated). The Mad Hatter was a great start to what turned out to be a very adventurous night. I would, however, like to go back when I'm more sober. read more

A friend of mine from waaaay back took me here when I came to visit. Being that I am American, I have nothing local to compare it to...but I sure liked it! It was over a year ago, so I don't remember the details...Isn't it enough that I actually remembered the name of the pub so many months later? I remember really liking the cider and ordering something "authentic" lol They were nice to me even when I was awkward with the money (I was still adjusting to the currency :P). read more

Spacious Fuller's pub near to Blackfriar's Bridge, which has a hotel attached. I've never been out of it enough to need the hotel, but the bar is a modern update of the classic pub style. There are some cosy booths too, and on a recent Friday evening it was comfortably calm with the air conditioning keeping the atmosphere cool. You'll find the usual Fuller's ale suspects here (Chiswick, Pride, ESB) plus one of the subsumed Gales beers. Decent basic pub food too, though it's been a while since I've actually eaten here. Definitely a good alternative to other pubs nearby, but unfortunately without the Thames view of the Founder's Arms or Doggets' Coat & Badge (qv). read more

After a breezy walk along Blackfriars Road, popped into the Mad Hatter for a quick pint ! Managed to sit in the leather sofas at the back ! Comfy comfy ! Cheers ! read more

This pub has swiftly become my local - I go there regularly - with a large group who are always well looked after, with small groups of friends and with my partner. There is a range of seating styles - booths, sofas and table areas, and a function room so it's definitely a pub for all occasions. There is a good variety of places to sit, the bar staff are friendly and the decor is fab. I have allergies and don't have a problem finding something on the menu I am safe with - plus there is a good selection of beverages. Having stayed here a couple of times, I can speak favourably of the rooms - the tea selection in the rooms are great - and cafetieres in the room are a fun touch. read more

Cheap and nice, big room for the price, sweet personal and great location. All you need when you want to explore the city. I would definitely come back. read more

There's still not much on the menu I'll eat but I had the vegetarian sausage, mash (which they happily replaced with chips for me) and vegetarian red onion gravy (which I had to remind them to bring) and it was very nice and tasty. Could have done with a little more gravy but other than that I really enjoyed it. A vast improvement on some of my previous experiences. read more

My experience with the Mad Hatter customer service and front desk personnel were very negative. Therefore I like to share my experiences with you. I decided to book their hotel online to stay while I am travelling London. I live in US therefore booking was done online and the rest of the correspondences were over emails and phone calls. I booked 2 reservations online both were 2 nights stays separated by 4 days in between. Unfortunately I needed to cancel my trip to London. My flight, United Airlines, understood the situation and helped me to cancel. However when I try to cancel my reservation with the Mad Hatter, I experienced the following problems: 1. I don't think the Hotel personnel who answers the phone speaks English well. I am assuming that they are in the front desk and it is England, therefore it was really really suprising for me, because it was really really hard to understand them. 2. Most importantly, the hotel personnel, who answers the phone - again I am assuming that they are the front desk, are not willing to explain to you or listen to you at all. They make you feel like they don't want to talk to you - and no interest in listening and trying to help you. 3. As I said I booked everything online, through their official website, I called them 2-3 times to cancel my reservation, and I was told that I booked through an agency and I should talk to that agency to cancel. I repeatedly told them "no I didn't book it through an agency, I booked it from your website." But again because of 1 and 2 above, they were not wiiling to listen. 4. No manager or any responsible person was available to speak. After calling many times to cancel, and being told that I should talk to agency, I was recommended to talk to the manager. And I was told that the manager comes in the morning and I should call by then and talk to her/him. 5. Anyways 2 days later (and 3 phone calls after) I have received an email from them saying "Unfortunately you didn't arrive yesterday to our Hotel we still keeping your booking.". Well I called them, I tried everything to inform them but these didn't change anything. 6. I was told that my reservations are not refundable because the room accommodation's has been already paid for in advance, therefore I can not have my money back. Cancelling my hotel stay once week ahead of time didn't change anything. Very sad - this costs me $900 for for four days. I have not stayed in this hotel at all. Therefore I won't be able to comment about the quality of the hotel. However, the quality of customer service, front desk and efforts to make a customer happy (especially when they are in need) says a lot about the quality of the hotel. According to my experience, Mad Hatter was severaly lacking in customer service and was inflexible when dealing with my cancellation. Regards, read more

Visiting London have the opportunity to try a Very nice food, rest location and great customer service!!!!

Functional pub with a limited drinks selection. Old man in feel, but with some nice hats on the wall. It's a great place if you want a relaxed drink where you can hear friends talk. However there is nothing outstanding about this place. read more

I stayed at the Mad Hatter hotel this week it is a great choice for convenience on the South Bank, as it is within easy walking distance of Waterloo, the London Eye, the Tate Modern and host of other tourist attractions. The room was not huge, but perfectly adequate, clean and comfortable. The staff were friendly and helpful, and allowed me to check in early, which was a bonus. It has a low key, relaxed atmosphere and the bar is open 24 hours for residents, which some might find a great attraction! The food was not cheap but reasonably priced for London, so a good choice for people who don't want to leave their hotel to eat. However, there are a wide range of other eating establishments in the local area. I thought it was good value for the price I paid and would stay here again. read more

Cool place to spend the night. Elegantly decorated and the rooms were spotless and very well appointed. The front desk girl was very courteous and the attached pub served excellent food. The kitchen closes at 9:50PM though, so if you get there late, you might be out of luck. This was my first stop in London and I would definitely stay there again. read more

general run of the fair boozer, expensive beer quite dull unless your a tourist. if you are a tourist then I'm sure its lovely. food is pricey ,so in all I don't think I have a real reason to go again. toilets are ok though. read more

Fun atmosphere and good beer! I'd by the Thames River. Interesting choices for appetizers.

A Fullers Hotel with their large pub room beneath. convenient to Waterloo Station/Gatwick Express together with the delights of the South Bank and the Tate Modern. We had a smallish but comfortable room and the price was good value. The bar is fairly lively although we went out to eat in a first rate restaurant close by. read more

Bar staff are tops - but some of the hotel staff could not be more surly - Joseph in particular. Management could care less. Leaky toilets, no loo roll is regular practice, anyone that appears to be a regular customer is treated with disdain. Use to be a nice pub, but no longer any character or any care for customers. read more