Another nice stay at a CitizenM property. Between locations in Rotterdam, Glasgow, Amsterdam and London, I must have spent 100+ nights in this chain over the last 10 years, it's always a consistent product. Beds are always comfy, public lounges are spacious and attractive, staff are friendly and helpful (except the Shoredich location that has unfriendly staff and overcrowded lounges), breakfast and bar service is topnotch. Highly recommended for budget friendly short stays !! read more

This hotel is such a smart thing to have in expensive london. The room is tiny. You literally have to crawl into the bed. And the since is tiny and the shower and toilet area are literally a plastic insert in the room. But it's very functional especially if it's just one person. The other nice thing is the Coworking software downstairs and of course the price. Economic and clean. So hard to beat if you are in london for a work trip. read more

CitizenM is a hip and absolutely stunning hotel. Check in was a breeze and people who work here are so nice. About a mile away is the London Eye and it's only a 10 minute walk to Borough Market. Only downside is the air conditioning in the room works really slow. I like a cold room when I sleep. The room doesn't get as cold as I would like. read more

PROS: Quieter section of London. Great downstairs common area with fun vibe and food/drink accommodations. Black-out capability in the room and a very large, comfy bed. Friendly staff. CONS: We had two different rooms and both were stuffy and hot. Front desk said our rooms were registering at 66; but they were absolutely not. We were given a fan that was so well used, the blades were worn straight and produced no air from the front. Which was rather comical for a fan. They provided a second fan that worked. This location is also rather far from the tube. There is also almost no television to speak of. The use of an iPad or the app to control everything is clunky and inefficient. The bathroom in the room is glassed in and you can hear EVERYTHING. So be sure you are very comfortable with the person you're rooming with. Lol read more

We booked this place based on location and reviews. It's minutes (about 5 or less) from the Tate Museum and about a 12 minute walk from Borough Market. There is a Marks & Spencer Simply Food market across the street so if you need water or snacks it's very convenient. Generally the location is very quiet at night as there are office buildings across the street. If you are used to traditional style hotels though you might be disappointed. Check-in is all via self serve, right down to the room keys programming. There are staff around to provide assistance if needed. Some other details to note: - the room does not have a coffee maker which is something you would normally expect from other hotels but there is a tiny bar fridge built into the sink unit (see picture); there is a 24 hour canteen in the lobby where you can purchase anything from food to drinks - no ice bucket or room with ice machine and vending machines (although this might be something more common in North America) - rooms are small! I agree with another comment about cruise cabin style - room can get very warm! Ventilation does not seem to be very good in general. We were only able to lower the temperature to 18 degrees Celsius (64 Fahrenheit) - you get exactly 2 bath towels and 2 hand towels; they don't have face towels (I asked) - the shower and toilet is enclosed but the sink is in the room itself - toiletries are all in refillable bottles - iron and ironing board is in a separate room for the whole floor to share so you need to carry your garment to the ironing room - everything is done via a tablet they have in the room; everything from controlling the blinds to the lights to the TV. There are switches around the room and a TV remote but you can do everything with the tablet - if you want your room cleaned you need to indicate this on the tablet; room cleaning is not automatic; apparently if you waive the room cleaning a donation is made to someplace? - they have 2 types of cleaning, light and full. Light is straightening the bed and refreshing towels; full is new sheets, new towels etc; - even if you request your room to be cleaned every day you might only get a full clean every 2-3 days. We had our towels changed and there was a yellow stain on one...and this was a fresh towel. - bed in the room is wall to wall at one end of the room so the person sleeping closest to the wall might have a hard time getting in and out and won't have a side table to place a drink, phone etc. CitizenM is a global chain with locations in the US as well. Would we stay here again? Unsure. I think it's good for business travellers, single people and some couples who don't mind the bed situation. Not really made for families and small children. This is also a good place if you don't plan to spend a lot of time at the hotel, you are in London after all. read more

See all

Tried out the CMH for a stay in London, and am I glad we did! Wonderfully friendly staff, free luggage check before check-in. The business model is "small-room, big bed, go downstairs for breakfast," and this presented no problem. The small room was CLEAN, the big bed was very COMFORTABLE, and the breakfast staff was very ACCOMMODATING. You could get basic filter coffee from the urn, but when the staff behind the bar make your cappuccino exactly the way you want, well, why not? The place is tastefully decorated, the living room relaxing, the bedrooms quiet. Yes, I'd go back without hesitation. Thanks CMH, for a great stay! read more

CitizenM Hotel - "Living Room" at Breakfast time. - Hotels Near Me - London, XGL

See all

The room configuration should be advertised as for singles only, there is no space to place luggage, I had to climb over my husband to get to the bathroom as the king size bed is attached to a wall on one side, and the desk would be too small to work if on a business trip. Very hip and cute, but extremely tiny and uncomfortable rooms. Look at some of the 3 and 4 reviews complaining of the same thing. I did not, and regretted it! read more

Wife and I stayed for 4 days. Very convenient to everything and hard to beat the price. The staff is great and the hotel overall very clean. That being said, I would not recommend it for couples. The rooms are tiny, like being on a cruise ship, as one review commented. The bed goes from wall to wall, meaning that while very big and comfortable, you have to literally climb over the person in front to get out of the bed! The room was also quite warm. So, as said, good for a single person but definitely not a couple. read more

CitizenM Hotel - Bed - Hotels Near Me - London, XGL

Let me begin this review by saying that this hotel is getting 5 stars from me based on their outstanding customer service alone. The bf and I had a few issues during our stay that were address in depth with management and resolved to our satisfaction (shoutout to Milan). This is the second CitizenM property I've stayed in London. The other was the Tower of London location. There are a few differences, the most important is that there is no rooftop bar here, and the closest tube station is a half mile or so away (Southwark or Waterloo). This hotel is across the street from a Simply Food, which is great to grab groceries. There is also a Tesco Express and Sainsbury down the block if SF is closed. A definite plus for having extra snack options. If you're too lazy to leave, they have a minimal but well executed food menu available until 10pm in the bar area. If you don't make it before then, there is pizza on demand available afterward, as well as some sweets and pastries acquired from Borough market. The lobby and rooms were as expected. Functional with creative flair. The in-room technology worked flawlessly this time. As far as noise, I was sick in bed for a day and a half during my trip and was able to have a comfortable rest and recover quickly. The hotel is not for everyone (i.e. families with children) but is perfect for me and my bf. read more

See all

This place was awesome.. walking distance to all the major sites and neighborhoods. Staff was super friendly and everything is super modern/easy. read more

If you are looking for a place that balances precariously between hip and swanky, between convenient and alarmingly compact, and between budget-worthy and appallingly expensive, that's a helluva lot to ask of a hotel. May I call you Princess? Regardless, Your Highness, citizenM Bankside fits the bill handsomely, as Jamie W. and I were quite pleased with our stay there. I have to thank Yelp ambassador Miriam W. for her globetrotting wisdom as her insights swayed me to book four nights there last month before our flight to Cape Town. Great location. The hotel is an easy five-minute stroll from the Southwark tube station. It's also close to attractions like the Borough Market and the Millennium Bridge and really good, informal eateries like The Table and Vapiano. The place makes me think if Richard Branson opened a hotel under his Virgin brand, this would be it - slick in a good way, incredibly attentive service, and ultra-contemporary decor with lots of pink and purple among other vibrant colors (photo: http://bit.ly/1i5Z888). The expansive lobby is a hub of activity with laptoppers and suits holding court at the tables and the couches. The bar is a great scene, very relaxing with great bartenders (photo: http://bit.ly/1lrWveM). There's a cafe of sorts called canteenM that offers small plates (photo: http://bit.ly/1eTrvpr). The rooms are small but laid out with style and maximum efficiency. Ours had an extra-large king-size bed that took up the whole window side of the room (photo: http://bit.ly/1gMHYqT), a power rain shower with an intoxicating Australian shower head, and an iPad-type tool to control the temperature, the club-like lighting and the TV. Most importantly, the rooms were effectively insulated from outside noise whether it come from neighboring rooms or the traffic on Southwark Street. They also arranged our ridiculously early-morning (4:30AM) cab ride to St. Pancras to catch the Eurostar to Paris. Our four nights cost a total of £ 472 ($795), a pretty reasonable sum considering the location and amenities. I wouldn't hesitate to recommend this hotel. read more

See all

Let's start off with the bed which is GIGANTIC and super comfortable. The modern chic room's have so many special touches and quality features such as luxurious big bath towels, a big screen TV that offers a ton of free movies as well as live channels. This is a nice plus since you do not get that at many hotels. For the tech savvy there is a iPad that controls the blinds, TV and the lighting that offer you a bunch of options with different shades of lighting to set the mood; but they are easy to use and operate. A small fridge is inside the room and everything inside is free! The hotel has a great bar and restaurant area with a selection of books to buy. The hotel offers free WiFi throughout as well as free computers and a printer to use in the ground floor. There is no need to pack your international adopters as the hotel rooms have different sockets to use for each device which everyone traveling knows how annoying that can be. They have nice extra touches in the hotel room like am and pm shampoo & conditioners. The hotel is centrally located and close to two tube stations as well as a few local pubs and places to eat. If you are looking to save money while you are on your stay, there is a M&S food store right across the street if you are looking for sandwiches, snacks and drinks. There are rental bikes right outside the hotel which is a great cheap way to see London and will only cost you £2 per day and the first thirty minutes are free. You really aren't going to get such great amenities at such a great price anywhere else in London and I highly recommend this Hotel. read more

CitizenM Hotel - Hotels Near Me - London, XGL

Utterly awesome. I was in a bind as my hotel was cordoned off after the Westminster Bridge attack, so I was a bit stressed and panicky. The chap that met me was helpful and kind, and offered me a reduced rack rate as there was just one room left and he could see my desperation. He also gave me a free glass of wine which was very welcome. The room was amazing. Everything operated from the iPad next to the bed: Curtains, blinds, TV, Colour changing mood lights. The pod bathroom had a rain shower, and the bed was MASSIVE!!! I could have cried I was so happy. The hotel had a collection of objet d'art to envy my own house. The bar was central with space to lounge, sit at a table and eat or work with a laptop. There was a buffet area where breakfast and evening options were delivered, and both were not hugely expensive. I paid £12 for an evening meal. The atrium with trees in was quite beautiful, and the books you could take off the shelves to read were wonderful. I would say that this was probably the best hotel I have ever stayed in. read more

CitizenM Hotel - Hotels Near Me - London, XGL

I will definitely be staying at this hotel again. This place has a very unique feel with the best staff. I loved all the art work; it's very interesting. The rooms are a bit small, but everything is modern and brand new. The entire room is controlled with an iPad. read more

I'm a huge fan of citizenM and couldn't imagine staying anywhere else when traveling solo to Amsterdam or Glasgow. The London location is slightly outside my usual stomping grounds but I still liked it a lot. A couple of hiccups I encountered were quickly remedied: - At check-in they tried to charge me again after I had booked (and paid) on JetSetter (since I couldn't book direct through the hotel). When I got to my room, the tablet that controls the lighting, TV, etc. was not working but after a call downstairs someone came up right away and fixed it. As always with citizenM, it's the little things: - Quite possibly the best wake up I've had anywhere - set the alarm to gentle and you can experience it too! - ZERO hiccups with wifi, and it's free (how often can you give the wifi at a hotel five stars)? - Easy, free phone calls home via VoIP (no matter where in the world your home is). - The lobby bar includes outdoor space. I enjoyed a few drinks with friends out there and highly recommend the Paloma cocktail! An easy walk to London Bridge and Southwark tube stations, Borough Market and the Tate Modern, the citizenM London Bankside is well positioned for a London holiday. If you're hungry and uninterested in going further afield, Vapiano is across the street. All in all, it's a pretty great place to rest your head. I just wish they would improve their online booking system and provide support for group reservations! read more

Artsy, Classy, and a lot of character is what comes to my mind when I think about Citizen M. Definitely has to be one of the coolest hotels I have stayed in. So there are several reasons for that : 1. Fantastic Lobby and Bar area -- It is so cool that I can totally see outsiders (non guests) wanting to come and spend their evening or night here. The bar not just has funky and cool couches but also a great work station with I Macs and its free wifi. 2. Modern and Funky Rooms -- I was so excited about my room that I skyped my best friend in US to show her how cool my room was. There is mood lighting and music (romance, party, relax, business etc) which you can control with a mini touch pad (how cool?). I loved it so much I kept fiddling with it all night and my colleague who was staying right opposite my room said she thought my room was occupied by some freak! :p The bed is MASSIVE and super comfy (ahhhh that is what you need when you are on a work trip). 3. Friendly Staff -- The minute I entered the hotel I was greeted by this extremely friendly boy who showed me how to check-in the hotel in a very funky way (every thing they have is very touchy.. I mean involves a touch pad). Well the good news is I am still staying here and it is in a great location as its close to London Bridge station, hence just a short walk away from the beautiful south bank and Tate Modern (Two of my favorite places in London... yay!). I shall definitely update the review if my experience changes in the next 2 days! Verdict : Definitely the most modern and innovative hotel I have stayed in! :) read more

See all

Overall, CitizenM is a good hotel. The location is very good. No, it's not in the west end of London which is more touristy but it is still very close of the Tower of London, Shakespeare's Globe, etc (under a 20 minute walk). If you're willing to walk it's not that far to the London Eye, Big Ben, etc either (maybe 20 minutes). Of course if walking isn't your thing there are several tube stations nearby (unless of course you're there during a strike like we were). The room was nice and functional. But very small. It felt more like staying on a cruise ship. Not recommended for anymore than two people in the room... Certainly wouldn't be good for a family for example. Of course the smaller room gives them the chance to have lower prices. Rates were great given that it is a central London hotel. And while the rooms are small the hotel lobby is huge with room to sit, have a drink or a small bite to eat, or work. Most of the room controls are by tablet. While neat they are a bit moody and didn't always respond well to touch. I'll be back next time we are in London! read more

CitizenM Hotel - Small room - but functional! - Hotels Near Me - London, XGL

See all

Rooms are small but super stylish as is the whole hotel. It's a pleasure for your eye! Bar in the lobby with multiple areas of different style is open 24/7, and it's not crowded or noisy. I was able to work till 2am, as they have tons of plugs (otherwise my Mac would have run out of battery at 11pm) plus they carry FENTIMANS, my favorite Lemonade (Rose Lemonade with a hint of Ginger). Breakfast and dinner are also presented with style, as a buffet. Everything was good, the small dinner dishes are creative and partially vegetarian. Now I discovered that the room even has 3 outlet systems: British, European (mainland), and US. That's unique! Hope to come back to this splendid oasis of coolness and design :-) read more

See all

In love with this hotel! Only sad I couldn't stay longer!!! Good, central local. Near the Globe theatre and Tower of London. Easy walk across the bridge to access other parts of the city. Close to a few Tube stations as well. Everyone was very helpful and nice! The hotel is designed beautifully and tastefully. You could tell everyone around was enjoying themselves (lovely lobby, book area, and communal dinning/work room). The room was very comfortable and I really loved the blackout curtains after a transcontinental flight. They also offer quick sandwiches if you don't want a sit down restaurant. I got the capresse sandwich on the best baguette bread! Yum. Will definitely stay again :) read more

CitizenM Hotel - Lobby and hotel floors - Hotels Near Me - London, XGL

See all

Double check before checking in at this hotel In boston rude front desk. i am a delivery driver and I a tried to deliver at this hotel . The front desk attendant denied me even though I told her that the guest is on the way down to pick it up. read more

I really enjoyed my stay at this hotel. The staff was welcoming and the accommodations were fantastic. The rain shower was enticing & welcoming after a long day of sight seeing. The bed was comfortable, warm, and large. I loved that I was able to control the mood-lighting, the lights, the tv & the blinds/curtain with the iPad provided in the room. The door has a dead bolt & a latch so I felt safe & secure in my room. I also enjoyed that I was able to watch a couple of the movies that were provided on the tv. The only criticism I have regarding the room is that there are no shelves in the shower to place my toiletries on so I had to put them on the floor. I had breakfast & dinner once at the hotel. Both meals where delicious. I really like that the Canteen is open 24hrs so I could get food any time. Thank you for a wonderful stay. read more

This hotel is AWESOME!! Everything is controlled by a tablet - mood lighting, temperature, AV..... My only issue was that the device was a bit temperamental. The rooms are unique - very modular. It was comfortable, but I'm no sure I could share with anyone for too long - a bit tight for that! The staff are amazing - not a lot of contact with them though - check in and out are done by yourself on a touch screen computer. Great cafe - awesome wine and cocktails! I definitely want to try other Citizen M hotels!! read more

My home from home, I'm missing you today. Delightful, quirky & extremely friendly. It's my must stay hotel in London. Close to the tube, walking distance to some great sites & handy shops around for a quick stop in the morning/night. I'll always be back, Glasgow, London, Amsterdam & New York - Citizen M, you rock. read more

See all

Nice place. Trendy and definitely targeted toward millennials. Great staff, the bar has a variety of specialty drinks. Friendly staff.

Nice decor and friendly staff. American style 115V electrical outlet is not working. Television not currently working. They told us the problem is with the provider. The shower drain was clogged. Everything got fixed right away. The staff made our stay very special. Especially Claudia and Laura. read more

I've found my happy place. I didn't even stay a night here, and I am still a mega-fan of citizenM Bankside. To work in! Yes, working. The lobby is massive. Expansive, bright, airy, huge amounts of comfy and/or sturdy seating, electric outlets (both euro and GB!), strong/free/fast wifi and friendly staff. A fully equipped bar has drinks, coffees and self-service for light food/snacks, soft drinks and cakes. You can run a tab, and pay at the end. Everyone is nice. I liked it so much I sat there for SIX HOURS doing work. It was the most productive day I've had in a long time. Sure, I bought about 10 coffees, sushi lunch, peanuts and other things, but it was all worth it for the comfort of working in peace. Huge fan. Would definitely recommend to friends or family coming into stay - well located to great bars and restaurants, Tate Modern, etc. Don't hesitate -- citizenM has this thing on lock. read more

A conversation with Susan J made me realise that I never got around to reviewing this hotel, in which I stayed during a work trip to London. Perhaps it's because I wasn't sure quite how to put it into words. This is my attempt. My take on hotels is this: Hotel, you are not my home. You will never be my home. Do not attempt to be comforting and homely unless you are actually a home (like a B&B or something). If you are a hotel, you are nobody's home... SO BE CRAZY. Be memorable. Be weird. Be fun. Be an adventure. Spin my head around. Make me press buttons apprehensively, thinking "oh ye gods, what will this do?" Make me lose my way. Make me wake up wondering which kind of alien abducted me. CONFUSE ME. And, Citizen M, you accomplished all of these superbly. I check in via touch screen and choose which room I would like (courtyard view or city view, third floor or fifth floor). I watch a silent dinner party of resentment on a screen in the lift. I walk to my room past a piece of art that looks like something Sarah Burton and Banksy came up with. I get into my room and see WELCOME, CITIZEN CRESSIDA on the plasma screen. I pick up the tablet and start to control everything, for the sake of controlling it. Colour of the lights in the rain shower? Choose on this dial. Curtains and blinds up or down? Hit the button. Mood lighting, sound? Sure thing. I hug the wonky and frayed stuffed toy. I search in vain for the kettle, and consider docking a star, but nonono. A kettle is plebeian and does not belong on this planet. I boogie and have a mime contest with my colleague Txema in the room opposite - we can see each other across the courtyard until we pull down the auto-blinds. I set the alarm and choose what kind - eschewing "disco" and "jungle", I opt for "gentle". I climb into a soft, giant, square bed-pod from the end, and sleep deeply, holding the wonky toy close. I wake in terror to an alarm that is actually best described as APOCALYPTIC - red lighting and an ominous voice COUNTING DOWN FROM THIRTY AS THE NUMBERS TICK BY ON THE SCREEN. I laugh so hard that I am wide awake immediately. I love this hotel. I love this hotel. I love this hotel. /end program read more

CitizenM Hotel - My roommate for tonight, the endearingly wonky Malik - Hotels Near Me - London, XGL

So, Citizen M are due to land and live near to where I live in Shoreditch, so it was only fair that I come and check this joint out to see if its worthy of such a special location. There is no shortage of hotels and their wee bars in the area. The Hoxton deserves major props for its fireplace. A must in the winter if you can fight off the competition. Ace Hotel, whilst super trendy has some good ass DJ's who entertain the Shoreditchiens. If you have you the pleasure of being a Shoreditch House member, then nuff said, you know how fab their flow is. Anyway, make space, because there is still a lot of hoteling yet to happen in the Shoreditch area apparently. Anyways, back to London Bridge. So along Southwark Street it's a weird mix of mostly lunch time places and chains. Drake & Morgan's Refinery stands proud under the Blue Fin Building as the drinks spot to stand the test of time and competition. Just a little off Southwark, I guess what Citizen M brings to the table is the alternative to the noise and hectic experience of Refinery. It is chilled and more stylish. With a grown up crowd who know how to behave. It is more expensive of course, to keep out the riff raff. This is a great bar if you are staying in the hotel, which is rare because hotel guests normally steer clear. As a non-resident visitor, you get to enjoy plush surroundings in this lounge space. Little sections for making your home with your group or cute tables that can suit two. The staff are good, as you would expect from a hotel as they are not just influencing the experience of a random drinking visitor, you could be a guest spending mega dollars on a room. The drinks knowledge did not go far beyond that of the cocktail list, but the choice on the menu was good. I settled for a Honey Manhattan. For me manhattans are normally quite bitter, so I was intrigued to feel the sweetness of this infusion. I was impressed. It was spot on. Pranvera had a full bodied red wine. Citizen M, in its immediate location, has no real competition. It fills the gap between the pubs and Refinery. It is really a place for if you feel like a mid-tempo experience. For me, I love the little tables for two in the middle bit as they have a power point and can double up as your working spot. Perfect for writing for my blog :). read more

I have spent a lot of my days traveling and slept in hotels of all shapes and prices but CitizenM honestly stands out! Maybe just because they changed my view on hotels in London in general. Definitely a chain with the most human touch. Great library in the lobby, fantastic coffee on the bar or interior full of artwork is just the beginning. Friendly and very laid back staff from all over the world is also their trademark. Bed in the room was my favorite part. It takes all the space from one side to the other. What else can you need more in a hotel room? Maybe a shower wall that changes to whichever color you wish for. What I like the most about this hotel is the ratio of quality and price. It is highly possible that the price was reasonable mainly to the of peak season. But still the best I have ever seen in London. read more

Want to see what living in the future is like? Simply check into the Citizen M and be transported to some sort of future hotel room utopia, a place where dreams become part of your waking existence and the room is so awesome that it's a shame to actually drift off and sleep. In short, for a small town boy - the Citizen M blew my mind! First off everything in the room is controlled by a Samsung tablet - the tv, blinds and an incredible system called "mood" that changes the lights, music and vibe of everything whether you're in the mood for romance, to party or just generally chill out! The bed is in a pod style, the shower super powerful and the whole room is set in a way that shows Citizen M care about their guests stay when they're in the room. Put it this way, Citizen M is the exact anthesis of Travelodge and if you've stayed in one of their rooms for more than a few nights back to back you'll no what I mean. Super easy automated check in and out, a great coffee bar in the lobby and a free selection of quality newspapers - what's not to like! read more

Yay! My stay in London was my first stay with CitizenM and I have to say, I'm going to try and stay with them more often. The location was great (with a Santander bike hire right outside) and the staff were so friendly and accommodating. The rooms are small, sure, but they make efficient use of the space. Plus, it's not like you spend much time in the room anyway when you're on holiday so I don't think it should be that much of a bother to be a bit cramped. The best part was the free movies and the ultra comfortable, plush bed. I also kind of love that checking in and checking out can be done at the little electronic kiosk so if you're not in the friendliest of moods, you don't even have to interact with a human at all. You can just make up your keys and head straight to your room, no hassle. read more

I really thought I wrote up this place already, but I guess it's my bad. citizenM is the legit place to get your euro-trendy podish hotel experience. Location is perfect for seeing the hipper side of London. After a few days on the touristy side, we relocated to try out the scene near the Tate Modern. We did the right thing. You really want to try being here around Wimbledon time. That's when you get the full press on cabbies and the Tube packed to capacity, so that when you get back to your little slice of pod heaven, you'll thank yourself for staying in a cool quiet place that you can really relax in. Specially helps if you're into modern design and gadgets. IPAD controlled mood lighting, space shuttle type showers and loo. movies on demand, tv , internet phone calls for free back to the states... yummy grub, what else you want? CHeers/ read more

Rockstar game changing hotel with ex peril and rooms. Perfect to relax and get out and on the go. Tech forward and comfort plus. The public space is for the everyone and every age. All socializing and working together. Definitely a citizen mobile. read more

CitizenM Hotel - Courtyard - Hotels Near Me - London, XGL

Eeeeep! I squealed when I saw that I would be staying here on a recent trip to London. I was pretty excited - the Citizen M in Glasgow is beautiful and I wanted to finally see the rooms. Check-in was easy on the terminals in the lobby and there was a staff member nearby to help out. My room was comfortable, clean, welcoming and relaxing. I like the layout - a simple space with a massive bed and ideal for a business traveller. The bathroom pod was a little odd (especially as the sink is in the bedroom rather than the pod area) but it is functional, the shower was perfect and came with pump soaps. The wifi was reliable and easy to connect to, no stupid logging in with your room details etc. I stayed for three nights and found the room to be quiet and I was undisturbed while sleeping. I didn't hang around the lobby area much but it was always bustling with people having a drink or lunch. Check out was even easier and got a friendly farewell from the staff. I really can't fault this hotel, everything was pleasant and the room was tidied well while I was out every day. My only comment would be that I think the room is probably too small for a couple to stay in without falling all over each other (unless that's what you want to do!) and the frosted glass shower could be a bit weird. read more

Amazing rooms and style. I had an issue though as breakfast was not included when the barista said the night before it was. Very disappointed as now I can't eat because of my flight schedule.With the money that you pay for these rooms this should be included. read more

I've been to a few Citizen M's (Glasgow, Amsterdam, London) and they have a lot in common, but are also a bit different, too. I love the feel of the ground floor. I always find people hanging out, meeting, talking, relaxing, etc. It's like the hotel that actually has found a way to make its lobby useful and inviting. The rooms are nice. The linens are always fresh and clean. I love the mood lighting and the fact that absolutely everything is controlled from a tablet. One of the mood lighting and music settings is labeled "Romance", but it could equally be labeled "porn". It's pretty cheesey. The people are always friendly and get to know you if you're a regular. It's really a gem of a hotel in a great location. read more

Meeting and interacting and exchanging stories with the staff was probably the best part of my stay at citizenM. Everyone is intelligent, smart, professional, competent, and with very worldly stories to share. What a top notch team of top notch individuals. I couldn't believe how competent, professional, and friendly everyone was. At my hotel stays before, you often times know which one or two team members are the ones who know how to get things done. At citizenM I knew that anyone I spoke with would be able to competently help me out. Not an easy feat. I highly recommend citizenM for a clean, comfortable, top-notch, headache-free stay. read more

I found this spot on a Yelp event event a few months back and when our work bunch didn't like the loudness of nearby Refinery - I suggested to go for drinks here. So here is a review of the bar. I absolutely love the atmosphere in this place - it has cool retro decor, spacious bar with selection of tables, sofas and outdoor patio...oh and it also looks a little bit like a library all around. I like reading, so I liked it here too. The service at the bar is quick and friendly. Their bar snacks are pretty standard - fried corn, olives and snap sausages - should be just fine for a conversation over a few drinks. I liked the fact that this place isn't that loud - it does have some background music, but if you don't want to spend your night shouting at one another over some top-of-the chart hit - then it's a place to go. And to sum up - my co-workers liked it so much we threw Christmas drinks here as well! read more

The hotel rooms are sooo small and the air conditioning does not work!! If you like to be hot and feel like a sardine stay here. Some employees were very helpful the other half did not know how to give directions to anything. Daria was awesome. read more

I didn't realize Citizen M was a hotel when I first walked past it the logo looks more like one of an upmarket furniture store. Well, I suppose it is a bit of that as well as everything inside is for sale. This review is for the bar area only (but I wouldn't hesistate recommending the hotel to friends looking somewhere reasonably priced to stay in London). Bankside tends to feel deserted late at night and especially at weekends once Tate Modern has closed. Most of the other bars and restaurants in the neighbourhood seem to cater mainly for the office crowds that dominate the area during the week. Citizen M provides a very pleasant environment for a relaxing chat. It doesn't even feel too much like a hotel. The cocktails are excellent and reasonably priced. We probably should have asked a few more questions about the buffet style food on offer before helping ourselves £11.95 for a bowl of curry (albeit very tasty) feels rather deer by comparison. As the evening progressed, hotel guests returned from their nights out in town, checking their emails on the Macs available in a communications corner, or enjoying a nightcap at the bar which is divided into several stylish areas. The hotel is very modern and has a continental feel to it there's not reception desk, instead you use terminals to process your booking and programme your room keys. I like the idea, hope they'll do well. read more

See all