I find it difficult to criticize this establishment. My first visit was way back when for my 21st birthday where I enjoyed high tea for the first time, and my most recent visit was as a 48-year old college professor on a study abroad trip. The service is still just as wonderful as it was decades ago: * Penelope looks like she belongs on the set of Bridgerton (delightful service) *Leonardo is clearly in love with the work he does and is fantastic with clients * the piano player needs a raise. (When I say this little Asian woman played her SOUL out!!! She played "muzak" versions of Michael Jackson, Stevie Wonder, and many more. Truly a delight! She did a classical version of "Ribbon in the Sky" and I was done.) I just can't say enough wonderful things about the Savoy. The treats were delectable, the ambiance was worth every penny, and the staff are too kind for words. The sandwiches and sweets were a delight, the duck was a little tough, and the champagne was delightfully overpriced (€25 a glass), but it was ultimately a lovely experience. Treat yourself. Treat a friend. It's worth it. read more

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Housekeeping stole my husband's wallet so yes, a 0 star stay! It's really disappointing because we had the best stay at Fairmont Makati, a sister hotel. I'm disappointed in security because they keep saying it's likely a mistake and got tossed in the linens and they're searching the linens. They also said they hope we find it in our luggage. It is NOT a mistake. It was on a table. You cannot gaslight us; it is housekeeping. Just because you review security cameras outside our room, doesn't mean she didn't stuff it in her bra inside the room. This hotel stay cost us $8,000 USD for a 4 night stay. We should not be fearing safety and security. Instead we filed a police report in a foreign county. Their inperson response to this with their "investigation" has ZERO RESOLUTION and their customer service is trash. This is also happening midpoint in our trip so hub has to travel from London to Paris with no cc's and cash. I hate this place. I hope The Savoy remains cursed 2026. read more

Savoy Hotel - Housekeeping will steal your wallets. - Hotels Near Me - London, XGL

Our First visit we stayed on the 8th floor room 849. Beautiful as well, we were right above the famous Savoy Hotel name on their main building. Our second visit we are staying in the Richard Harris one bedroom, 2 bath Suite, located on the 7th floor. We also had our very own butler Elliot. He has been amazing. More info to come, we have one more beautiful night here in London read more

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Ah this place is special . Beautiful and service is top notch . High end in every way . If you don't stay here .. it's with making a dinner reservation or simply having drinks in the American bar . Trust me , worth it . read more

Our stay at the Savoy was outstanding. From the moment when you come around the corner, and walk down the short alley to the front door, it's as though you are transported to a whole new place. Beautiful flowers outside the hotel, and doormen in uniforms who greet you with enthusiasm and warmth. When you check in at the front desk, they give you a mini tour of the hotel and where to find things, bring you up to your room, and show you what you need to know there as well. The level of service at this hotel is just outstanding. Our room was nice, and decent sized (especially for a hotel in London). The bathroom has heated towel racks, and an oversized tub (loved this, and took advantage of it). We had drinks and appetizers at the American bar (great experience), and later night drinks at the Beaufort bar. In the morning, we had a wonderful breakfast in the gallery. The flowers inside the hotel were beautiful - with an emphasis on orchids, and flowers in egg shapes for Easter. Beautiful work. We had such a pleasant stay - we will absolutely be back! read more

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We stayed at the hotel and it was beautiful. The people working there was very accommodating and nice. The people at the front would always open the door of the taxi and would greet you on your way in and out! The rooms were a good size! We went for tea at the hotel and it was very nice and the service was great! read more

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Great hotel and service. Front desk Angelic was amazing, I arrived early from the us , she was able to get me a room. Concierge very helpful with directions and recommendations. read more

This hotel is off the charts! I have stayed at some of the best hotels in the world and this is in my top 3 of all time. The grandeur and luxe lives up to the hype. There is no better trained hospitality staff that can rival it. From the moment we checked in until the moment we checked out, it was absolutely top notch, the best of the best. Our room was so utterly comfortable, it was difficult to leave it! The beds are handmade! Most comfortable bed I've slept in to date! The cocktail bars were wonderful, make sure you visit both the American bar and the Beaufort bar, each has a vibe and should not be missed. The Grill was a lovely dinner, perfect for celebrating special occasions, order the beef Wellington! And honestly the location can't be beat, you can walk everywhere. read more

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This spot Is perfect for romance and listening to jazz music singles while doing so - I love just spending a slow salty evening here as the music plays on! The ambiance is upscale but not stuffy. It's perfect for Savignon Blanc table side served in a bucket. The elevators are famous here as one of the operators invented the make-up luggage box while seeing various guests not having a way to carry their cosmetics. It would later one continue this and its legacy through into Gucci. read more

I stayed here with my two teenagers during the holidays and it was amazing!. The hotel is just beautiful (excellent location as well) and the service is incomparable. Everyone is genuinely friendly and happy to help. Ben was my favorite. He was so warm and welcoming and made sure to help how he could after our 18ish hours of travel. He is just a happy positive soul and I really appreciated him. Concierge was great and helped me get around the city. There was a Christmas tree in my room which made us (me) so happy. I can't wait to return. read more

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What an incredible experience! I have been fortunate to enjoy many beautiful hotels and resorts, yet this stay at the Savoy was just perfect. From check-in and the personal relationship we kicked off with the Head Doorman, the the check-in staff , and then my incredibly kind maid I have been overwhelmed by the wonderful, caring service that feels so very authentic. The room service staff too was excellent. The dining room staff on the restaurants we visited were also exceptional!! The spa!!! First off it's small yet beautiful and a wonderful place to except use, swim, and to use the steam room sauna, or to get a treatment. I don't often get s massage, we did book a massage together. My masseuse was as I shared in that post massage blissful moment, "like an angel from heaven" (and my wife was with me guys lol). My wife too remarked, I think that may have been the best massage I have ever had!! And she's had many more than I. The two ladies were delightful, caring, kind and incredible at what they do. On from Portugal, the other from South London. We adored you two!! This experience was so good we decided not to leave the hotel and to just savor the experience of The Savoy. Also the hotel is beautiful and well kept. Staff you are to be commended and all should feel such pride for the work you do, the authentic and kind care you share with your guests, and the Team you are at Savoy. Many thanks to good people!! read more

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This review is for the tea time at the hotel. We had a great time and our server Danny was really wonderful. I loved that we could get seconds on sandwiches. I thought we were able to get seconds on cakes but that wasn't offered to us so maybe I was wrong. It was my friends birthday and they brought out a little cake. read more

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Everything was amazing ! Service fantastic and restaurant food and service outstanding! Would recommend you to try the French toast ! Best one I've had ever and I'm a French toast snob! On top of it the location of this hotel was great! Close to many pubs shopping and restaurants! Chinatown just 10-15 walk away. If you're into designer stores. They are all 20 mins walk away! Will go back anytime! read more

This is 5 stars - a real 5 star hotel. Incomparable in history, ambiance, service, and quality. It's worth every penny for a truly luxurious stay. This blows the chain hotels with names like the Ritz and 4 seasons out of the water. The rooms are elegant and large. We ate at every restaurant and had drinks at the American Bar twice....amazing!! read more

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Obviously an iconic establishment like the Savoy is not going to be less than a five star experience. Not perfect, but I haven't tried its competitors in London so I can't compare. Expensive obviously, but I DID compare prices and it was similar to other hotels at this level in London. Very comfortable beds. One interesting factoid: we slept not on the famous Savoir mattress but a Sealy. Extremely hard water, if you care. read more

We really enjoyed our recent stay in Savoy London. The location is absolutely perfect- walking distance to all major attractions: Big Ben, Oxford Street, Piccadilly and various museums and galleries. Another big advantage was having several great restaurants in the same building. We visited all three restaurants located in the foyer and we were impressed with every meal. The check in was efficient and fast and the staff were true professionals. The room was beautifully decorated and very well stocked: drinks, coffee, tea, milk, etc. the bed was extremely comfortable and the bedding was high quality- just like you would expect from such a nice establishment. The front desk team was always available via text messages. They helped us with taxis, restaurant reservations, etc. I highly recommend the Savoy Hotel in London- it was perfect in every aspect. read more

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Legendary Hotel - founded by Caesar Ritz and the father of French food Escoffier. The first hotel with elevators and deep baths - heated towel racks & the bell system at this traditional English hotel One for your Valet , Waiter, Housekeeper. Even a bell pad in the bath , in case ur valet is needed to scrub ur back. It's decadent & and worth the hefty price of admission. The American bar and the Grille are sublime & understated- but the food and service is good as it gets ! It was a beacon , for old Hollywood Garbo ,Dietrich, Monroe , Gable , besides rock stars like David Bowie , Madonna, Michael Jackson. We saw George Peppard pull up in a Rolls & Richard Burton in his late years, in the Savoy Grille. Jane Seymour in the American bar. The suites are sumptuous with the handmade 25k beds. And crisp Egyptian beds cloths. read more

Great day out with my son. Very friendly staff and very nice stadium easily accessible from train station

The most amazing afternoon tea here in the Savoy! The staff was absolutely amazing and the service was attentive and kind. The tea and food was great as well and the room in which it's hosted in the Savoy feels regal! Honestly could not recommend this experience more! Also met Gordon Ramsay on the way out! read more

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We had delicious tea and biscuits in the reading room -- Margaret was a fabulous host amd the hotel is gorgeous!

The best ever! Loved it! First time to stay here and it's the best service of any hotel in the world! read more

Savoy Hotel - Hotels Near Me - London, XGL

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Beautiful hotel with such rich history. The restaurants and bars are very nice. The rooms are pricey but lovely. This hotel is far superior to the Ritz or 4 Seasons! read more

This place is beyond magical! Came here to have afternoon tea and enjoyed their sconces and fruit platters. The pastry chef came to our table to say hi. Dining at their gazebo is such an unforgettable memory that we will cherish. Will we be back to visit, absolutely! read more

The Savoy Hotel is a dream. The staff is phenomenal. The food is delicious. Room service was wonderful. We came to London for a family vacation and The Savoy really gave us the best of the best. The hotel is clean, gorgeous, and close to shops. You are welcomed by wonderful charming staff when you pull up front. They kindly help with bags and will not let you lift a finger. Our room had gorgeous flowers, chocolates and fruit with welcome notes upon arriving. Our room was so relaxing and beautiful. This is the most amazing hotel- deserves all 5 Stars! We will be back read more

Savoy Hotel - Front of hotel! Night we got engaged - Hotels Near Me - London, XGL

How about in home classical hotel in one of the event more interesting spots of London, convenient to many things, Covent Garden, Piccadilly, Soho etc. wonderful customer service, super accommodating sta and lovely accommodations! read more

My niece, my friend and I had afternoon tea for my birthday at the Savoy, London. Our server, Ionie, was one of the best servers I have ever encountered. She was cheerful, sweet, solicitous, respectful and made for one of the most memorable meals I have ever had. The highest praises to her and to afternoon tea at the Savoy. What a wonderful experience. read more

Before I give a full on review, I just want to say, THE STAFF IS AMAZING! From the time you arrive to the time you leave, they truly are amazing! I stayed here for a week and had an amazing time--room service was wonderful, afternoon the was a delight, the spa is oh so relaxing, and the bars are amazing! I couldn't haven't asked for a better experience here. While here, housekeeping brought fresh fruit to my room without me even asking or calling! The bathroom is impeccably clean, the staff is incredibly professional, and the doormen are so sweet and polite! I really have nothing bad to say. It was nothing but first class treatment while here. I will be sure to come back and will happily and eagerly spend my money and time here! Can't wait for my next trip to London. read more

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Color me unimpressed. For the price, I expected better... way, way better. Started off on a bad note as soon as we walked in the door: nobody greeted us at the door. And there are no signs saying where registration/check-in is located (through a door in a completely different room.) That was just the beginning of the stressful confusion and poor communication -- which is NOT what you should be paying a premium for when on vacation. Once we got into registration, they actually SPLIT UP our party of 3 into two separate groups (since we had booked two rooms... however, we were all traveling together and they were all going on the same card) and had us in totally separate check-ins so we couldn't even communicate. Our check-in girl (I would call her a lady, but that would imply some level of professionalism) told us we were getting a "free upgrade" to a "deluxe king room" instead of the superior queen room we had booked. Great! Except... the room wasn't ready/clean yet (this was 2:55, five minutes before official check-in time), so we were instructed to wait. Okay, fine, we did. So after ten minutes or so (not by the normal 3 pm check-in time, mind you), the room was ready. Our check-in girl (I believe her name was Veronica) walks us to it, apathetically giving us the bare minimum of information about what is in the hotel (although it was a bit hard to understand her, because of a strong Eastern European accent, like Ukrainian or Russian or something): she pointed out the Grill run by Gordon Ramsay (which, by the way, has an astoundingly uninteresting selection of dishes on the menu, aside from the $100+ beef wellington for two); that the pool/gym/spa are on the third floor; and... well, that's about it. No information about the wifi (had to search for that once we got to the room); no information about how breakfast even works -- we had added it to our room charge as a pre-set thing, but the menu and procedure when you get there doesn't say anything about that scenario, it only lists a la carte pricing. When we asked how it worked, the waitress said we can order "anything on the menu"... but, par for the course with the horrible communication here, that is not written anywhere, and was not explained to us at any point in time. In fact, I still don't know if "order anything" means you can only order one dish or more than one. And speaking of breakfast: For 30 pounds you expect something good! But the "Savoy Breakfast" platter (a full English breakfast) is nothing special at all -- it's the same food and quality you would find for 7 or 8 pounds just about anywhere in England... but with smaller portions and worse cooking! For example, I love that cooked tomatoes and sauteed mushrooms are a part of English breakfast. Well, in the £32 ($40) Savoy breakfast, you get 1/2 of a tomato and a SINGLE MUSHROOM. In addition to all of that, I ordered soft-boiled eggs... and they were runny -- the egg whites were raw. Wow. We just yesterday had better than this at a hotel in Canterbury for £7! When we arrived to our "upgraded" room, it was a bit disappointing. For the most part it was fine, but the furniture is pretty boring and generic, and the floor was dingy-looking, though the ugly carpet pattern wasn't helping -- and had visible stain marks, to boot. But in addition, it felt like a dungeon: there was a single chair in which to sit, and the room let in not much light through the windows (which were also locked -- you can't even open them for fresh air!), and the view was pretty depressing: it looked straight into a wall a few feet away, with some air ducts/vents and a weird astroturf mound directly below. Finally, the pool hours are quite restrictive, to the point where you can't really find a time to use it. No way to use the pool before breakfast or after dinner. (Compare to Fairmont Empress, for example, where pool is open 5 am - 1 am) You can find nice 4-star hotels in this exact same area for under £200, so the Savoy simply isn't worth it. No, not even "just once, just for the bucket list." Sorry. read more

Savoy Hotel - View from the windows of our "upgrade" to a "deluxe king room" - Hotels Near Me - London, XGL

It has always been a dream of ours to stay at this historical hotel. From the front doorman, reception staff, concierge and everyone that worked there is second to none. Our room was beautiful, food was excellent, especially Gordon Ramsay's Savoy Grill within the hotel, beef Wellington is a must. The Beaufort bar is stunning and just off to side of the Thames Foyer restaurant, def have to go there!! but our favorite place for drinks hands down is the American Bar, went there every night because there cocktails are fantastic but it's like you've stepped back in time with the American Art Deco feel. We tried breakfast at both restaurants The Thames Foyer and Gordon Ramsay's riverside to see which one was was the best and it was def Thames Foyer although it was more money but that was included with our room. Ramsey's was nothing special at all and very greasy. Quite disappointed considering it's his restaurant. Don't think many guests realize the hotel has a pool as we had it to ourselves. Even if you don't stay here at least visit the two bars here and eat at the restaurants. read more

Loved it. Took the grandkids to try Ramsey's Beef Wellington. It was as good as I expected it to be and even better. I was great to watch the kids enjoy the food and service...their parents think Olive Garden is upscale....LOL. Everything was great, from appetizers to dessert. To bad London is going down the drain, I may never go back so I will seek out Ramsey's food elsewhere. read more

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Perfect. Expensive but you get what you pay for.Try for a room with a river view. Right in the heart of everything. Fabulous. Service dicreet and reliable, 24 hr room service and they will do anything to make your stay more enjoyable. Just stroll down along the river or 5 minutes to Trafalgar SQ, National Gallery etc etc. Samuel Johnson wrote "The man who is tired of London is tired of life".... So So true read more

Staying at the Savoy hotel is like being an a fairytale! The hotel is incredible and the staff are very attentive. In addition, most of the main attractions of London are within a 1-2 mile walk. I highly suggesting having High Tea in the Savoy restaurant and grabbing a cocktail in the American bar. Neither will disappoint! read more

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This hotel is amazing. The food is way beyond what you'd expect for a hotel. It's quite exquisite. Even the bakery inside has amazing pastries. The almond crossiants and shortbread cookies were some of my favorites. Love their chocolates as well. The breakfast menu is delicious. The scrambled eggs are the best I've had and I'm pretty picky. You must try them. I haven't been to the bar here but I've heard it's the best in the world. I'll let you know. Service is quite exceptional. Every one of the waitstaff has been helpful and professional. read more

Welcome to Old London. This is it. The iconic Old London experience. Service that is professional and fun and not at all snobby. Excellent Traditional English Breakfast. We had kippers and Eggs Arnold Bennet (not Benedict). A glorious experience not to be missed. read more

Savoy Hotel - The Savoy. - Hotels Near Me - London, XGL

Amazing amazing amazing. I don't think I can say it enough. My husband and I are on our honeymoon and have both worked for Accor in the past. The moment we arrived everything was actually perfect. Georgia was amazing. She was so genuine and willing to help it was so refreshing. We were complimentary upgraded as we were celebrating a special occasion. In our room was awaiting a beautiful amenity. Again from working with Fairmont's in the past we knew that this was standard when celebrating but it was so nice having it actually done to us rather than the other way around. Dinner was at the Kaspers. The staff were incredible. The Som. was so knowledgeable and helpful. Honestly our entire stay was so memorable and we had tremendously high standards when we were on our way to another Accor property in Paris (Pullman Eiffel Tower) HUGE letdown. Great work Savoy and we can't wait to visit again! read more

Savoy is my most favorite place to stay in London. What I love the most about the Savoy is their impeccable service. Everyone there is courteous, professional, and friendly. Many of their doormen now know us by name and we are greeted as we step out of the cab. It feels like home whenever we stay here. Rooms are well appointed with plenty of storage space and natural light. We once had a room that had a huge wall closet with gorgeous built ins. Housekeeping staff is also excellent. They do an amazing job of respecting guests' privacy. I would not consider staying anywhere else in London. read more

Had the loveliest evening here the other day. We started out as having a late afternoon tea, but then ended up hanging out til much later and listening to the live jazz that started after 8.30pm. In a place like this, you'd expect the staff to be wonderfully attentive, and they didn't disappoint. Suzy, who took care of us for the first part of our evening was a delight, and so patient with my myriad questions! I'd thoroughly recommend coming here for special occasions, or even the occasional treat! One extra thing which I thought was adorable, is that they asked if we were celebrating a special occasion, and then brought us a special chocolate mousse with a handwritten message and musical accompaniment! read more

Savoy Hotel - #colourblast patisserie! - Hotels Near Me - London, XGL

Tea time will set you back £62 and up, which is a little outrageous, but I'm starting to get used to it. They have all the standard teas, pastries, scones, etc. I felt the service here was better than others that are ranked just as high and pricey. This is by far my favourite and on par with the Ritz. read more

Savoy Hotel - Tea time - Hotels Near Me - London, XGL

Always a top notch experience w excellent customer service and attention to detail! Love the Savoy from the moment you enter the lobby! read more

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Now that I've done this ones I could check it off the list of places I need to try for afternoon tea. Space: it is a beautiful place. No argument there. The attendants were well dressed, pleasant but not overly friendly which I think is how they meant to be. Value for money: it's definitely one of the priciest in the city. We came relatively hungry and just couldn't finish all the food. Sometimes less is more and they are definitely doing the "more". All the food I would say is only average, more below. Maybe I was already so full but the Victoria Sponge cake at the end is probably the worst thing. Dry, too sweet but no flavour. Sandwiches: there are 5 different sandwiches. Nothing to write home about. Scones: pretty dry. Have had better but also not the worst I've tasted. The lemon curd was a nice touch. Tea: certainly lots of selection but nothing great in the basic menu. If you want to try something rare or exotic you will need to pay an extra £10 for it. They do know how to make tea and the basic tea is of good quality so really no issue there. I think the reason I can't give any more than 3 stars is probably the expectation that comes with a £50 afternoon tea. I was prepared to be wowed and I just wasn't. read more

Savoy Hotel - Hotels Near Me - London, XGL

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