I called Franco's asking for average turnaround time on a custom made suit. The clerk, Trip, asked…read morespecifically the time frame I was looking for to which I replied 2-3 weeks. He then said no and was about to hang up the phone on me and then nervously asked if I were interested in any other suits. After conversing he thought he hung up but I could hear him mocking me in the background. I was willing to drop $1-2k regardless of turnaround and instead will be taking my business elsewhere.

Needed a new suit due to the covid 20 for my daughter's wedding. Nice people, helpful, knowledge…read moreand got a nicely tailored suit at a reasonable price.

My fiancé needed a suit and needed advice as well. I am so thankful for Vince! He was so patient…read moreand helped me understand the suit world. He truly listened to what my fiancé was looking/what his priority was. (Price,quality,color,fit, etc) Vince was great listening to my fiancé and the experience would not have been as positive without his expertise!

This place is AWESOME! I went here to look for a suit for my wedding and ended up getting the…read moreperfect suit, with a tailor-made white button down shirt, with my initials engraved. I was thinking that all of this would cost around $1,000 but NOPE it was 1/3 cheaper than I had expected. I looked freaking fantastic and felt fantastic on my wedding day. I worked with Alex and he not only settled my nerves around the big day, but answered all of my questions. He did all of this conversationally, I never felt like it was a sales pitch, and it was such a lovely experience. I need another reason to get a suit!

Popped in looking for a sling bag that would fit my 13' iPad Air. They had a wide selection of…read morebackpacks and sling bags. The clerk was very helpful and helped me evaluate choices. I found one on sale that met my needs.

Top quality durable tactical clothing, shoes, packs and bags. Very friendly sales associate. This…read morewas my first time in one of these stores. Prices seemed high, hopefully they have good periodic sales.

I had such a bizarre experience at Dillard's on Black Friday. I was there with my mom and she was…read moreprimarily the one shopping. She was searching for nice shirts. I don't know if the folks working were just bored or if it was company policy, but they followed us around like hawks for our entire visit. It was like they thought our tax brackets were too low to be shopping there. At one point, I lost track of my mom and tried to call her but apparently Dillard's is a dead zone for phone service, so I was clearly looking for her and one of the workers looked *extremely* concerned and approached me about it. We went into a dressing room to try on *three* shirts and in that time period, literally what, 3 minutes?, one of the ladies working knocked on the door to make sure we were okay. Seriously? We were going to buy all three shirts, but it turns out that none of them were on sale. A basic sweater that said "Merry" on it was going for ~$90, so I said nevermind to that one and the woman looked mildly annoyed despite still making a close to $100 sale from us. But why would a department store have no promotions whatsoever on Black Friday of all days? Really just so strange. I won't be back.

I'm trying to order a dress for a wedding I'm in dealing with nothing but rude and unhelpful staff…read more I went into inquire about a dress. She said it wasn't available in my size went out to my car pulled it up online and ordered it myself. I don't see why you can't hire a younger workers. I'm sick of dealing with these people who aren't efficient at their job and rude.

Staff was super helpful when helping me size my suit. They didn't have the color I wanted but they…read morehelped get it on order online and had it shipped straight to my house a few days later. Will definitely be back shopping here again

I won't lie, I LOVE J. Crew clothes. However, all J. Crew stores aren't created equal. The Short…read morePump store is a good one! The sales staff is friendly and great at helping you pull together an outfit. They will even only pull sale items if you are being budget conscious...and not make you feel lame. The only disappointing thing is they don't get all the items that some larger stores do...meaning not the full suit line or other items.

Horrible place to shop and returns are a nightmare!! Online shopping is a scam, they use 3rd party…read moremerchandisers so if something's wrong it's impossible to get it fixed, you'll get an overseas call center!!!

I've been to this Kohl's store a handful of times. All of which with my mother. It's a good place…read morefor women's clothes primarily, but obviously Kohl's offers plenty of household supplies and other items as well. And Amazon returns now, for whatever reason. So far, the store has been orderly and neat. It's easy to find professional attire. I wouldn't say Kohl's is my favorite department store in general, but this location is run well and I'm sure I'll be back. And probably with my mother in tow.

My review has nothing to do with the service I received at this location. It has to do with the…read morequality, or lack thereof, with the shirt I purchased ONLINE. Short and sweet... I ordered an XL in black/short sleeves. Untuckit sent me a large. When I opened the package, the shirt was thin. Paper towel thin. Not kidding. Needless to say, I went to the store a day later to return it. Instead of mailing it back, I read some reviews elsewhere that stated their customer service online is less than stellar. So I didn't want to take a chance with that since the subpar material of the shirt was enough for me. The associate in the store was nice and gave me no hassle at all. The shirt was still in the bag, folded up. But the kicker was, he told me Untuckit doesn't even make this particular shirt anymore. Explains why I was sent the wrong size, on purpose. My one and only experience with a $100 shirt is my last.

I LOVE this store and the people were fabulous. Chris helped me out perfectly. I went in with one…read morething in mind and Chris said, no, they did not carry that item, and showed me what they did carry- some wonderful short sleeve linen shirts. Perfect! I'd had a new one in mind, and they had what I wanted. Chris was the best salesperson. I will be sending people to this store, especially for gifts for me!

We came to this place to get some ice cream from Cold Stone, but it turned to be a such a fancy…read morepleasant shopping center. It was open space layout with two floors of structures. In open spaces they had lots of kids activity and relaxing spots. Whole area was kept clean and constantly monitored, excellent service all around. There were several escalators, elevators and restrooms throughout the shopping center. Plenty of parking spots were available all around, pavements could use some improvement. As we walked around for a bit, I found many of my favorite stores like Lululemon, Dick's, Lego, H&M and an Apple Store too. It was a good mix of popular and expensive brands. They had Macy's and Dillard's departmental stores. Several of the restaurants included CFK, Chick fil a, Chipotle, The Cheesecake Factory, Texas De Brazil, Magliano's and lots more. Initially we went just to just visit Cold Stone, but we ended up spending couple of hours at this shopping center. I also found the rare Capital One cafe. We spent time shopping in Dick's as well. Overall I was really impressed by the quality and offering of this shopping center but since it's outdoor, feels very sweaty walking on hot days..

Lovely outdoor mall at the area. I can see this is a really good neighborhood. Very well paved and…read moreconstructed. Kids play area through out the mall. Great for family. I love it has hallway/balcony. It's great for the hot days and rainy days. We were there in the middle of heatwave. Definitely helped a lot. Great selection of brands and shops, fashions, accessories, shoes, food and beverage etc. I don't really see any sale or discount signs at any store. Most likely just regular prices.

I made a purchase online at BR Factory and when I received minutes later the confirmation in the…read moreemail one of the items had the wrong color. I immediately called customer service to see if they could correct their mistake and change it to the color I originally requested only to find out that they cannot do it. Something so simple and they CANT do it. Forget about finding a chat or email to contact BR...nowhere to be found in their website. LAST TIME I order online from BR. #fail

This is one of my favorite stores. The Short Pump Mall location has a much larger selection of…read moreclothes than my local BR. It's definitely worth the 2 hour drive to shop at this mall. I have to stop by here every time I am in Richmond.

For today,,, while I enjoy teens having fun and shopping together what I don't enjoy is them…read moretaking up three dressing rooms (two to a room) for over 35 minutes while there is a line 15 deep of people waiting to get into the rooms to try on clothing. Twirling, giggling, sitting in the floor, coming in and out of the rooms over and over again. I suggest the dressing bf room attendant check in on them more and gently encourage them not to sit in floor, twirls, etc while so many people are waiting. Just a suggestion to make everyone's experience nicer.

employees are young and rude. i stood at the register waiting to check out while they talked to…read moreeach other and continued their conversation for. while before even acknowledging i was there.