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    Macy's

    3.4 (51 reviews)
    Open 10:00 am - 9:00 pm
    Updated a few days ago

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    Cubic Zirconia earrings $10
    Katie F.

    Stopped in really quickly to Macy's yesterday evening. I needed some plain earrings for work so I headed straight for their backstage area; I picked up some Nikola Parisi set of three studded earrings for $10; I also picked up some footed leggings for seven dollars. I always like shopping here and everyone is really nice - it is kind of hard sometimes to find an employee that works in the area but as soon as you found someone then you can easily check out. 10/10 I also have the Macy's point system so when I spend money at Macy's I get coupons and discounts etc.

    John M.

    I am a fan of Macy's and this particular location is housed in the Florida Mall. Macy's is an iconic brand and this location is a good representation of this well established department store chain. As I have said, I am a fan of Macy's. I've heard people say that it is expensive, but it is no more expensive than any other department store and some of those department stores honestly should be classified as competitors of Walmart and yet they still want to charge comparable to Macy's. The staff here is friendly and professional and I can usually find something in these stores that I never knew that I needed, but now I cannot live without. All in all, with this location's convenience by being in a large mall only adds to its attraction. Overall, I am going to give this place an overall score of five stars and my recommendation.

    Chris L.

    This macys is great, there are a lot of hidden gems. I got this really nice INC Business Jacket for $70. They have some amazing clearance items as well as anything fragrance you would ever need. A great assortment of clothing and shoes as well. From everyday wear to elegant business and fashion clothing. The ladies at the registers were really helpful in helping me find the right fit for my jacket.

    Amy S.

    I absolutely love Macy's and wish we had one in Jacksonville. Having easy access to Macy's is one of the things I miss most about living in Orlando; lucky, we visit there at least once a month (usually more). I don't do a whole lot of clothes shopping at Macy's. I mostly shop for handbags and makeup. Love they have sell the Michael Kors line of makeup here; that can be difficult to find. Anyway, this means I don't usually leave the first floor. Customer service is always top-notch here; at least in the areas of the store where I do the majority of my shopping. I always have at least one person come up to me smiling, asking if I need assistance. When I do need assistance, it's easy for me to find someone. I don't have to trek all over the store looking for an associate. They have a nice selection of both Coach and Michael Kors handbags (two obsessions of mine). The only drawback is it's located in The Florida Mall, so you're going to find a lot of tourists here. I also always see a lot of children who aren't being watched by their parents and they are just let loose to roam the store. On my last visit here, there was a little girl playing with the Dior makeup without a parent in sight. So, overlook things like that and it's all good.

    Shirt and tie
    Leo II ..

    It was busy!!!!! Otherwise thou I had a good experience. I had to go to the service counter to pick up some goods. The staff was helpful and my pick up was super simple... the guy asked how my online order was. Like was it easy to follow etc. I told him it was cool. No issues. Easy and you get updates of your order randomly... so after I left there I found myself at the Cologne displays.... oh no... well $_____ dollars later I left. Customer service was great and it seemed to be lots of sales going on in the store.

    Second floor where bedding is located

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    Ask the Community - Macy's

    Review Highlights - Macy's

    When I arrived at the Florida Mall, there were designated parking spot for customers using buy online/pickup in store.

    Mentioned in 10 reviews

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    Steps New York - Damaged Dress shipped to a customer

    Steps New York

    2.5(2 reviews)
    0.1 miSouth Orange Blossom Trail / OBT

    Terrible customer Service…read more After receiving a dress purchased for a Christmas party completely damaged, I was in disbelief the store would put an item for sale and ship a returning customer a burnet dress with 3 huge holes in front of it...$140 dollars thrown in trash... One month later I receive the e-mail below... well, no thanks.... Will never purchase from this store again... watch out!!! Hi there, The item arrived in that condition and it is unfortunate that a returning customer like me is being treated unfairly... The $140 won't break my bank but will certainly break yours in the future. My review is posted. You don't need me as a customer and I wish you prosperity... Best Regards, A former customer Simone De Oliveira On Thu, Jan 9, 2025 at 11:34AM Steps New York shoponline@stepsny.com wrote: Dear Simone We would like to inform you that we have received your return (Capri Maxi Dress) We were unable to process the return as the item arrived in conditions that do not meet our return policy. We truly regret the inconvenience caused and want to let you know that the item is in our possession. If you would like it returned to you, we can send it back. Please let us know how you would like to proceed. Thank you for your understanding. Best regards, Steps New York

    This was our first time visiting Steps but we found it to be a nice location. The selection of…read moreclothing was good with a mix of accessories. The store was well organized and clean. The store had some great 90's hip-hop playing which was fun to listen too while the ladies did they're shopping. The clean organized environment and fair pricing will definitely bring us back and we will recommend them.

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    Steps New York
    Steps New York
    Steps New York

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    Primark

    Primark

    3.3(21 reviews)
    0.1 miSouth Orange Blossom Trail / OBT

    I've been wanting to visit Primark and was not disappointed when I finally did! Located at the…read moreFlorida Mall, finding the store was very easy. As you walk in, the different departments are clearly labeled. Great selection of clothing, shoes, home goods, and even luggage. The upstairs is fully dedicated to Disney merchandise - you can find more clothing, shoes, pillows, home goods up here. I saw mainly items featuring Mickey & Minnie, Winnie the Pooh, and Stitch. There were some others displayed like Marie, Bambi, and Inside Out. I enjoyed the time I spent here browsing. The prices are extremely affordable and hard to beat. There are self checkout options and reusable bags available for purchase if you forget to bring your own. You must scan your receipt to exit. It does get very packed on a Saturday afternoon, so be wary of that. But other than that, it was a great experience and I will be returning for more.

    My first time visiting this store and it was a bit too much for me…read more Racks and racks of clothing , shoes , accessories etc but you can't walk an aisle without bumping into people or racks. They have kids, men and women's clothing and accessories as well as an entire disney second floor full of all types of things. For me , it was too much like a bargain mart which I don't care to shop so I most likely won't shop here for myself. I wasn't impressed ...

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    Primark
    Primark - Shopping  shopping

    Shopping shopping

    Primark - Outside

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    Outside

    Macy's - deptstores - Updated May 2026

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