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    Primark

    3.3 (21 reviews)
    Closed 10:00 am - 10:00 pm

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    Disney area
    Jessica W.

    I first learned about this brand when I was in a trip in Europe. Knowing they finally have a location in America is amazing. The quality of their stuff seems pretty good and the pricing is nice. It's quite a big store so they have a little bit of everything. From PJ's to work outfits, beachwear, shoes and suitcases there's something for everyone. I can't say much on the service because I use the self-checkout when I go. The security guard at the door is nice though. I've seen him push the button for handicapped people before they even reach the door so they don't have to worry about the doors. The Disney area is on the second floor, so if you're looking for trinkets that are a bit more cost effective than what you'll find in the parks, I would definitely recommend this place out.

    Daniel H.

    So I have been waiting for a Primark to open around me for quite a bit of time now. So I was absolutely thrilled when it was announced that the Orlando location was finally going to be opened in the Florida mall. My first experience at this location was on opening day and as expected it was a mad house. It was packed to the brim with people and the lines to check out were very long. It was actually a bit overwhelming. Since I didn't get the opportunity to explore during my visit on opening day, I decided to recently come back about a month later and it wasn't as crazy. The store was actually pretty organized and spacious. They sold everything from men's, women's, and children clothing to home decor and travel necessities... all at a very reasonable price. They even have a floor dedicated to solely Disney merch, which was amazing since I am a Disney lover myself. They also had multiple checkout lines and even self checkout kiosks. All the workers were very kind and willing to help. I think that Primark was a great addition to the Florida Mall and I can't wait to come back soon as they get new merch!

    Ryan J.

    Plenty of discounted Disney items compared to theme park prices. What's not to like about that?

    Rachel M.

    I didn't love on this store. I saw on Ig that people went nuts and had to line up around this building when it opened. I don't know why. I guess the lower prices, but I didn't care too much for the clothes. The price cheaper, but nothing stood out to me. Kind of reminds me of an H and M. It has women's, men's, kid's clothes, some home decor and accessories and shoes. That's the first floor. Second floor is all things Disney and perhaps that's why people are obsessed. It has its own entrance at Florida Mall. I did see sunglasses for cheap like $3-6 that caught my eye but I didn't feel like waiting in line. The people working they really don't care that it is super crowded since it's a new store. They won't get out of your way. You have to get out of theirs. Not the best customer service, but hey they are probably pissed it's so busy.

    Ralph E.

    First time at a Primark and it's certainly an unusual experience. The clothes seem to be decent quality, and the price is very affordable. A few things I noted is that often whole selections of sizes are often out of stock in every color. The pants rarely include a zipper as they appear to prefer to use button fly. This was a bit odd to me in a pair of Chino's. You really SHOULD try on anything that you want to purchase since I found the sizes to vary greatly by style. For example you might be a Medium in one short sleeve style shirt and then need a large in another long sleeve and a small in a sweatshirt. I discovered for returns you MUST have a receipt (even if clearly labeled as Primark with tags attached) and be within 30 days. Otherwise, no receipt then nothing. No return, credit, exchange or anything. They also do not have bags. You can purchase a reusable bag there $2-$6 or be sure to bring your own bag if you might be purchasing a few items. The top floor is all Disney themed items for kids and some adult.

    Shirley N.

    I was overcharged on 3 out of 4 items at the Primark Florida Mall location on Tuesday Sept 16, 2025 shopping visit. It was my first time visiting Primark and I am on vacation and was impressed with the prices , stock and cleanliness of the store. Then it went downhill from there. After returning to my hotel I noticed 3 of the 4 items on my receipt were higher than the ticketed item. One item is tagged at $20 but I was charged $25, the second and third items are tagged at $12 each but charged $14 each. So overcharge was $9 plus taxes for total $9.59. My husband promptly called the number on their receipt. Customer support said their policy is we would need to return in person for a price adjustment and they can not do any adjustment over the phone. We said our hotel is 30 minutes one way! It would take over one hour of our time. So he asked to speak to the manager. He was very surprised at her unapologetic and very nonchalant attitude. She did not care if the customer was happy or not. My husband was not pleased at all! He has his own business for over 30 years and would never treat a customer this way. I decided I would call and see if there was anything else they could do. I spoke to Rueben who said it's not the first time and I wont be the last time for a customer to be overcharged. Apparently it is an on-going issue at Primark. This is horrific to falsely advertise a price and to knowingly be aware the scanned price will not match the tagged price on many of their items! I can't imagine the number of customers that have been overcharged or basically ripped off! I asked to speak to his manager and I believe I got the same customer service manager that spoke to my husband. She was unapologetic, inexperienced and quite snarky. She was awful and refused to provide her name. Then she hung up on me! I was in shock and mad. I quickly called back because I wanted her name. I got Rueben again and said I didn't get his manager's name. He put me on hold for a long time and returned with the reply, we do not provide personal names but she is one of the Assistant Store Managers. So I asked for the Store Manager's name because I wasn't interested in talking to her anymore. After another long wait on hold, Rueben said he can not provide the store manager's name too. I can not believe any establishment where the store manager or owner will not give their name to customers! It is the store manager's responsibility and reputation to provide excellent customer experiences and of course they will give their names whether for complaints or accolades. Primark you need to do better and train your employees in better customer service!

    Great jacket for my nephew Maji
    Nichelle W.

    My Niece was able to find some awesome outfits for her son before her flight, I couldn't pass up this jacket for him. The service was great and the value is definitely all over the store. Really great deals.

    Primark bag outside of outlet
    Emily B.

    I loved Primark in Europe and was so delighted to see that we got a Primark in Orlando! The prices are great, clothes are affordable and decent quality. The store is large and has many trending items. There was lots of self-check out desks. The fitting rooms were clean and available, and attendants were nice. Overall fair service.

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    3 months ago

    Helpful 8
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    5 months ago

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    6 months ago

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    5 months ago

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    11 months ago

    Helpful 4
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    2 years ago

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    2 years ago

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    7 months ago

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    2 years ago

    Helpful 8
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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    6 months ago

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    6 months ago

    Only the have a fitting room for women or for all genders but they don't have a fitting room only for men

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    5Th day since grand opening, unfortunately a lot of the Disney merchandise has not been restocked, so hit or miss shopping.

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    Review Highlights - Primark

    I loved Primark in Europe and was so delighted to see that we got a Primark in Orlando!

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    Uniqlo - Florida Mall

    Uniqlo - Florida Mall

    4.6
    (11 reviews)
    0.1 mi

    I love Uniqlo for their affordable yet quality clothing. It's not fast fashion. I am so happy…read morethat finally they will be coming to Miami, but before their opening, Uniqlo is one of our destinations when visiting Orlando (or wherever they have stores). Uniqlo's online service sucks - you have to pay postage for returns and there's no exchange - so I rarely order online unless it's a collaboration t shirt like Pokemon or Ghibli. It's great to see that the mall continues to be very busy after so many years. That said, the Uniqlo here is rather small. When it's busy it's hard to walk between the aisles or browse around. The line for waiting room can be long too. Not to mention that their selection is more limited. The Uniqlo in Disney Springs is way more spacious, but parking and going through security is a pain too, so if we aren't in the mood for it, this is a good place to shop. No matter how many times I visit, their self check out continues to amaze me. You simply dump everything into the cube and it accurately runs up the total. Scanning item by item feels so antiquated by comparison. Pro tip: They offer free same-day alternations on pants and dresses.

    Good products made by this company. It's tough finding items for a shorter height, but a lot of…read morestyles that would work for taller people. I am a big fan of the airism brand, especially since it's nice against the Florida heat. We recently visited on a Sunday and it was quite busy! There was a line for the fitting room and the selection felt small; I think the Disney Springs location has a better selection. But, I like coming here for online order pick up. Sometimes they'll have good options in the clearance/sale section!

    Photos
    Uniqlo - Florida Mall
    Shirt
    Shirt
    Magazine

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    Magazine
    The Florida Mall

    The Florida Mall

    3.6
    (434 reviews)
    0.1 mi
    $$

    If you're looking for a typical mall experience on steroids, the Florida Mall is the way to go…read more I've never disliked this mall, but it definitely has a different feel than other local shopping centers. It is filled with tourists due to the connected hotel and proximity to the airport, so even on a Tuesday it felt packed in here. The layout feels almost like a labyrinth but there is a lot of signage on where to go. Most of the stores are ones you can find at most malls, but there are quite a bit of 'unique' stores as well. You've also got the Crayola experience, which is pretty large. While this mall wouldn't be my first choice to go to, it does do the trick if you're needing your fix of big name stores.

    Visited The Florida Mall again for Xmas in July. Really love this event…read more They had some free samples like chocolates and churros and soap making and face painting and free Santa pics and some other pic OPPs. Last year we went and they had Christmas flamingos. They had more this year. They also passed out Christmas bags with Simon mall logo on them. I would be back for this event. My issue with The Florida Mall is that the A/C doesn't work well. It's a huge mall with tons of shops and tons of people walking around. They are so busy. We were looking for stores with the best A/C bc we couldn't really beat the heat here. Primark has the best A/C. Along with Armani Exchange, Ghirardelli bc of their chocolates, and The TNS Store. I wish I could have stayed longer but the lack of A/C made me want to leave. I very much loved the Xmas in July Event and Santa, Mrs. Claus, the elves, the photographer, and the other people working were so nice. The AC is sure lacking and this was the issue last year. Perhaps the big space, older mall and open ceiling exposing the sunshine sure doesn't help. This is a very popular mall. It could def be better here.

    Photos
    Shake Shack The Florida Mall
    Shake Shack The Florida Mall
    The Florida Mall
    The Florida Mall

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    Robert Graham

    Robert Graham

    5.0
    (7 reviews)
    3.9 mi
    $$$

    I am NOT a huge outlet shopper, mall shopper, or even store shopper. If I know what I want I…read moreusually go the online route. I never want to pay full price for Robert Graham and hitting the sales online used to be my compromise to buying them. I love the look and feel, but the pricing was just dumb. Getting them on sale at least made the pain a little better. This outlet? Well, if you like Robert Graham this is Nirvana. No matter which style you are into more you will find it here and at a great price. The selection makes online sale shopping seem like the dumb idea. Service is great too. The salesperson was very helpful in figuring out how the discounts worked, etc.

    Thanks Robert Graham for having a store at the outlets. I never knew this was here and have been…read morestuck foraging through a very limited selection of Robert Graham shirts at Nordstrom Rack for years. Now I have a whole store. Prices are still high for the main merch, but if they have things on Clearance, you can score some pretty good deals. Not as good as Nordstrom Rack, but still good. They have a bunch of different "cool" patterns in both long and short sleeve. I mostly looked at the button downs (or ups?) but I think they had some other stuff as well. They had a super tiny women's section with hardly any selection, so ladies, now you know how we feel at your stores! I'll gladly return to this store and may even suffer through traffic and parking just to come here.

    Photos
    Robert Graham
    The store in October
    The store in October
    Skulls!

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    Skulls!
    JCPenney

    JCPenney

    2.9
    (44 reviews)
    0.1 mi
    $$

    Not bad. It has been a long time since I had been inside of JCPenney shopping…read more I was at the Mall, just perusing and casually looking in the stores with a friend. I have a couple of events later this year that I was hoping to find something but really didn't expect that I would. As fate would have it, JCPenney was the last store that we entered and it seems like it was the last clothing rack that I saw when I spotted what I think is the perfect dress for an upcoming birthday party. Added points for it being on sale. So this, of course, made my day. In general, I found the selection of items to be varied with prices ranging from low to high. It seems that they still carry a bit of something for everyone. The cashier was cordial and helpful, at least allowing the attemp to use any online coupons for the purchase. I'll have to remember to keep JCPenney in mind for future shopping activities.

    JCPenney is a long standing staple, as far as department stores go. While, all the locations are no…read morelonger open, this location in the Florida Mall is still a local spot with decent foot traffic. It isn't the best department store, or store for that matter, if you're looking for more trendy fashions. Just venture out to the rest of the mall and you can find a plethora of stores that peak your fancy. However, JCPenney has a decent jewelry collection (I've gotten a number of jewelry accessories out this locale). It also has some nice every day wear items and decently priced work-out wear. Pricing is fair (it's not super discounted but it is more affordable than some other department stores) - and it's even better when they are running their sales. It's usually not as busy as other spots in the Florida Mall but when it is, just be prepared to WAIT a while at check-out. All in all, decent department store. Nothing to really brag home about.

    Photos
    Jcpenny exit door first floor orlando fl 1:17 pm September 16 2023
    Jcpenny exit door first floor orlando fl 1:17 pm September 16 2023
    Jcpenny restrooms sign near women's section first floor orlando fl 12:46 pm December 1 2023
    Jcpenny restrooms sign near women's section first floor orlando fl 12:46 pm December 1 2023
    Jcpenny exit door on men's section second floor orlando fl

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    Jcpenny exit door on men's section second floor orlando fl

    Primark - menscloth - Updated August 2026

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