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    Primark

    3.3 (21 reviews)
    Closed 10:00 am - 9:00 pm

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    Disney area
    Jessica W.

    I first learned about this brand when I was in a trip in Europe. Knowing they finally have a location in America is amazing. The quality of their stuff seems pretty good and the pricing is nice. It's quite a big store so they have a little bit of everything. From PJ's to work outfits, beachwear, shoes and suitcases there's something for everyone. I can't say much on the service because I use the self-checkout when I go. The security guard at the door is nice though. I've seen him push the button for handicapped people before they even reach the door so they don't have to worry about the doors. The Disney area is on the second floor, so if you're looking for trinkets that are a bit more cost effective than what you'll find in the parks, I would definitely recommend this place out.

    Ryan J.

    Plenty of discounted Disney items compared to theme park prices. What's not to like about that?

    Daniel H.

    So I have been waiting for a Primark to open around me for quite a bit of time now. So I was absolutely thrilled when it was announced that the Orlando location was finally going to be opened in the Florida mall. My first experience at this location was on opening day and as expected it was a mad house. It was packed to the brim with people and the lines to check out were very long. It was actually a bit overwhelming. Since I didn't get the opportunity to explore during my visit on opening day, I decided to recently come back about a month later and it wasn't as crazy. The store was actually pretty organized and spacious. They sold everything from men's, women's, and children clothing to home decor and travel necessities... all at a very reasonable price. They even have a floor dedicated to solely Disney merch, which was amazing since I am a Disney lover myself. They also had multiple checkout lines and even self checkout kiosks. All the workers were very kind and willing to help. I think that Primark was a great addition to the Florida Mall and I can't wait to come back soon as they get new merch!

    Rachel M.

    I didn't love on this store. I saw on Ig that people went nuts and had to line up around this building when it opened. I don't know why. I guess the lower prices, but I didn't care too much for the clothes. The price cheaper, but nothing stood out to me. Kind of reminds me of an H and M. It has women's, men's, kid's clothes, some home decor and accessories and shoes. That's the first floor. Second floor is all things Disney and perhaps that's why people are obsessed. It has its own entrance at Florida Mall. I did see sunglasses for cheap like $3-6 that caught my eye but I didn't feel like waiting in line. The people working they really don't care that it is super crowded since it's a new store. They won't get out of your way. You have to get out of theirs. Not the best customer service, but hey they are probably pissed it's so busy.

    Ralph E.

    First time at a Primark and it's certainly an unusual experience. The clothes seem to be decent quality, and the price is very affordable. A few things I noted is that often whole selections of sizes are often out of stock in every color. The pants rarely include a zipper as they appear to prefer to use button fly. This was a bit odd to me in a pair of Chino's. You really SHOULD try on anything that you want to purchase since I found the sizes to vary greatly by style. For example you might be a Medium in one short sleeve style shirt and then need a large in another long sleeve and a small in a sweatshirt. I discovered for returns you MUST have a receipt (even if clearly labeled as Primark with tags attached) and be within 30 days. Otherwise, no receipt then nothing. No return, credit, exchange or anything. They also do not have bags. You can purchase a reusable bag there $2-$6 or be sure to bring your own bag if you might be purchasing a few items. The top floor is all Disney themed items for kids and some adult.

    Shirley N.

    I was overcharged on 3 out of 4 items at the Primark Florida Mall location on Tuesday Sept 16, 2025 shopping visit. It was my first time visiting Primark and I am on vacation and was impressed with the prices , stock and cleanliness of the store. Then it went downhill from there. After returning to my hotel I noticed 3 of the 4 items on my receipt were higher than the ticketed item. One item is tagged at $20 but I was charged $25, the second and third items are tagged at $12 each but charged $14 each. So overcharge was $9 plus taxes for total $9.59. My husband promptly called the number on their receipt. Customer support said their policy is we would need to return in person for a price adjustment and they can not do any adjustment over the phone. We said our hotel is 30 minutes one way! It would take over one hour of our time. So he asked to speak to the manager. He was very surprised at her unapologetic and very nonchalant attitude. She did not care if the customer was happy or not. My husband was not pleased at all! He has his own business for over 30 years and would never treat a customer this way. I decided I would call and see if there was anything else they could do. I spoke to Rueben who said it's not the first time and I wont be the last time for a customer to be overcharged. Apparently it is an on-going issue at Primark. This is horrific to falsely advertise a price and to knowingly be aware the scanned price will not match the tagged price on many of their items! I can't imagine the number of customers that have been overcharged or basically ripped off! I asked to speak to his manager and I believe I got the same customer service manager that spoke to my husband. She was unapologetic, inexperienced and quite snarky. She was awful and refused to provide her name. Then she hung up on me! I was in shock and mad. I quickly called back because I wanted her name. I got Rueben again and said I didn't get his manager's name. He put me on hold for a long time and returned with the reply, we do not provide personal names but she is one of the Assistant Store Managers. So I asked for the Store Manager's name because I wasn't interested in talking to her anymore. After another long wait on hold, Rueben said he can not provide the store manager's name too. I can not believe any establishment where the store manager or owner will not give their name to customers! It is the store manager's responsibility and reputation to provide excellent customer experiences and of course they will give their names whether for complaints or accolades. Primark you need to do better and train your employees in better customer service!

    Great jacket for my nephew Maji
    Nichelle W.

    My Niece was able to find some awesome outfits for her son before her flight, I couldn't pass up this jacket for him. The service was great and the value is definitely all over the store. Really great deals.

    Primark bag outside of outlet
    Emily B.

    I loved Primark in Europe and was so delighted to see that we got a Primark in Orlando! The prices are great, clothes are affordable and decent quality. The store is large and has many trending items. There was lots of self-check out desks. The fitting rooms were clean and available, and attendants were nice. Overall fair service.

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    1 month ago

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    3 months ago

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    5 months ago

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    4 months ago

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    10 months ago

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    5 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    9 months ago

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    1 year ago

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    1 year ago

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    4 months ago

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    4 months ago

    Only the have a fitting room for women or for all genders but they don't have a fitting room only for men

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    5Th day since grand opening, unfortunately a lot of the Disney merchandise has not been restocked, so hit or miss shopping.

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    Review Highlights - Primark

    I loved Primark in Europe and was so delighted to see that we got a Primark in Orlando!

    Mentioned in 2 reviews

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    Uniqlo - Florida Mall

    Uniqlo - Florida Mall

    4.6
    (11 reviews)
    0.1 mi

    I remember first seeing this brand on my trip to Tokyo. This…read moreis their second Central Florida location, with the other being in Disney Springs. They have good quality clothing at a pretty reasonable price for the brand. I like when they have collabs with different brands, like Pokémon, Demon Slayer and Studio Gibli a few years ago. It's a good clothing department store!

    I love Uniqlo for their affordable yet quality clothing. It's not fast fashion. I am so happy…read morethat finally they will be coming to Miami, but before their opening, Uniqlo is one of our destinations when visiting Orlando (or wherever they have stores). Uniqlo's online service sucks - you have to pay postage for returns and there's no exchange - so I rarely order online unless it's a collaboration t shirt like Pokemon or Ghibli. It's great to see that the mall continues to be very busy after so many years. That said, the Uniqlo here is rather small. When it's busy it's hard to walk between the aisles or browse around. The line for waiting room can be long too. Not to mention that their selection is more limited. The Uniqlo in Disney Springs is way more spacious, but parking and going through security is a pain too, so if we aren't in the mood for it, this is a good place to shop. No matter how many times I visit, their self check out continues to amaze me. You simply dump everything into the cube and it accurately runs up the total. Scanning item by item feels so antiquated by comparison. Pro tip: They offer free same-day alternations on pants and dresses.

    Photos
    Uniqlo - Florida Mall
    Shirt
    Shirt
    Magazine

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    Magazine
    Orlando International Premium Outlets

    Orlando International Premium Outlets

    3.4
    (504 reviews)
    3.9 mi
    $$

    This is the second time I visited this outlet mall. There is great selections of stores such as…read moreNikes, Adidas, Victoria Secret, Auntie Annie, Coach, MK, Kate Spades, and many more. Most of the stores that you might have in mind might be already there. The time I went was very busy because Spring Break. But it is to navigate and directory guides are available. The prices are decent- mainly outlet prices which include 10-20% and up to 70% depending on the stores you visit. They will have the prices displayed. You can always ask an employee. The workers I've encountered were very familiar with their customers. Overall, my friends and I had a good experience at this outlet.

    As a Floridian who makes it to Orlando a few times a year, I always make it a point to stop at the…read moreDisney outlets. There are two outlet centers close to each other--Orlando International Premium Outlets and Orlando Vineland Premium Outlets--and both have a Disney Character Warehouse. If you're looking for discounted items for your Disney trip--or you're just a Disney fan--this is definitely the place to go. The price cuts compared to Walt Disney World are huge, and you can save a lot instead of paying those in-park prices. I've been here when it's super quiet, and I've also had to wait in line just to get inside--it really depends on timing. I've found everything from Lilly Pulitzer pieces to great clothing, accessories, and Disney bags. It can be hit or miss, but when you score, it's worth it. If you have kids--or just want to avoid breaking the bank--this is absolutely a must-stop.

    Photos
    Orlando International Premium Outlets
    Orlando International Premium Outlets
    Orlando International Premium Outlets

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    Robert Graham

    Robert Graham

    5.0
    (7 reviews)
    3.9 mi
    $$$

    I am NOT a huge outlet shopper, mall shopper, or even store shopper. If I know what I want I…read moreusually go the online route. I never want to pay full price for Robert Graham and hitting the sales online used to be my compromise to buying them. I love the look and feel, but the pricing was just dumb. Getting them on sale at least made the pain a little better. This outlet? Well, if you like Robert Graham this is Nirvana. No matter which style you are into more you will find it here and at a great price. The selection makes online sale shopping seem like the dumb idea. Service is great too. The salesperson was very helpful in figuring out how the discounts worked, etc.

    Thanks Robert Graham for having a store at the outlets. I never knew this was here and have been…read morestuck foraging through a very limited selection of Robert Graham shirts at Nordstrom Rack for years. Now I have a whole store. Prices are still high for the main merch, but if they have things on Clearance, you can score some pretty good deals. Not as good as Nordstrom Rack, but still good. They have a bunch of different "cool" patterns in both long and short sleeve. I mostly looked at the button downs (or ups?) but I think they had some other stuff as well. They had a super tiny women's section with hardly any selection, so ladies, now you know how we feel at your stores! I'll gladly return to this store and may even suffer through traffic and parking just to come here.

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    Robert Graham
    The store in October
    The store in October
    Skulls!

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    Skulls!
    JCPenney

    JCPenney

    2.9
    (42 reviews)
    0.1 mi
    $$

    Another dinosaur left over from last century. Not enough has changed with this one to keep up with…read morethe times but they have outlived much of their competition. The prices are still a bit high for what they carry but the sale merchandise makes it somewhat worthwhile. I have not purchased anything from them for me personally in what must be over 10 years now as they no longer carry my size. My children come here for certain items that they can not get at Walmart or Target but the trips are becoming few and farther between as online shopping makes finding what you want and need so much easier. The employees seem to only be helpful if you approach them. I remember when they would ask most every customer if there was anything they needed. As usual the aisles are too narrow for wheelchairs and they just don't care as a company. It has become easier to pay the fines when they happen than to meet the ADA requirements.

    There is a nasty and mean old hag that works downstairs at this location and accosts young…read moreshoppers. She does this without a visible name tag, potentially to not get reported. Their mattress selection was okay, however several had old food items under the pillows! Such as popcorn. It might be best to wear a hazmat suit next time you stop by.

    Photos
    Jcpenny exit door first floor orlando fl 1:17 pm September 16 2023
    Jcpenny exit door first floor orlando fl 1:17 pm September 16 2023
    Jcpenny restrooms sign near women's section first floor orlando fl 12:46 pm December 1 2023
    Jcpenny restrooms sign near women's section first floor orlando fl 12:46 pm December 1 2023
    Jcpenny exit door on men's section second floor orlando fl

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    Jcpenny exit door on men's section second floor orlando fl

    Primark - menscloth - Updated June 2026

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