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    Macy's

    2.1 (41 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 weeks ago

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    Andres A.

    This Macy's is my preferred location in the area where I live. The male clothes selection always seems to be more plentiful at this store. The have plenty of options and the male department is much larger than others I have been at. Generally speaking it seems to be clean and organized.

    Man's jacket - perfect for the holidays
    Elizabeth S.

    What happened Macy's? I visited this location two times over the holiday season and was shocked at the condition of the store - both times. Clothing was all over the place including on the floor. There are so few sales associates that they are not keeping up with customers who misplace items. While I still like several of the brands that Macy's carries, the sloppy displays and general mess of the store makes me uncomfortable. Even Walmart is neater that Macy's.

    Note from Macy's refusing to take back defective shoes because they had been worn. How are you supposed to know they are defective?

    Purchased a pair of Nike shoes online. They were defective. Returned it for an exchange or refund using their online system. Got it back in the mail. They stated they couldn't refund it because it had to be unworn, unused, etc. Called to get it exchanged instead and they said now they couldn't exchange it because I already tried to refund it. What? I just want a pair of shoes that aren't defective and you won't refund or exchange them because according to you I tried the wrong method first? I really preferred an exchange and even put a note in the box saying as much. Your online system only specifies return. It didn't really let me specify exchange. And this is my fault? I lose $70 for a brand new pair of shoes that squeak loudly every time I take a step? I made two calls to Macy's. The first time I got the Philippines call center after about 20 minutes of being on hold. She said I should have called first before using their online system if I wanted an exchange. I explained that the online return system didn't tell me I had to call and isn't that the purpose of an "online" self service return system so I don't have to wait 20+ minutes on hold and to save Macy's money? I was very polite, but she just hung up on me in mid sentence. I called back, got someone in the USA. We had the same conversation and she apologized but said there was nothing she could do. I didn't like the answer but at lease she was polite and professional. So now I guess my only options are to leave a couple negative reviews on google and Yelp in hopes Macy's reaches out to me to make this right, dispute this on my CC, and contact Nike for possibly a warranty exchange since I have purchased over 50 pair of these same shoes and still have another 30 years or so on this planet(hopefully), so that is probably another 60-70 pair of NIkes that I won't be buying if this isn't made right. **UPDATE: Called Nike directly. They have a 2 year warranty policy. Sending them to Nike directly for an inspection. If all goes well, I will get a credit to use on their website to buy a new pair.

    Mish M.

    As I write my review I am waiting over 20 minutes there is no sales person on the floor to help with women's shoes this is the shittiest Macy's I have ever been to one cashier that has five people online and no one to help me find a damn shoe I'm so leaving!!!

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    7 years ago

    Unpleasant experience. If you need something or help...forget it...the answer will be try to find it we don't know. Bad :(

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    4 years ago

    Macy's is a total mess. Their billing is way off. They are a disgrace. Stores are closing. I hope more Macy's close. Rip Off.

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    Page 1 of 2

    Ask the Community - Macy's

    Review Highlights - Macy's

    An older gentleman by the name of Jeremy, made both me and my fiance's day shopping this past Veterans Day.

    Mentioned in 2 reviews

    Read more highlights

    La Moda Fashions

    La Moda Fashions

    (3 reviews)

    The people that work at la Moda are some of the most loving and kind people I have ever met. Mary…read moreand Margaret go away out of their way to please their clients. They establish relationships with everyone who comes through their door. I highly recommend to women who love boutique fashion, rather than online shopping to go here and enjoy an afternoon out shopping and eating in Hamden or in Fairfield, CT. The clothing that they bring in is not easy to find anywhere. I highly recommend checking out their selection. The value and quality of their clothing, shoes and jewelry is high and gorgeous. You can also find very good deals. I highly recommend doing the Thursday night, stroll and shopping at la Moda that night and anytime enjoy!

    Mary (the owner) is welcoming, gracious, tasteful, and no less than a MASTER of style! If you find…read morethe perfect item she will show you how to outfit it several ways so that it gets lots of wear. The is my "go to" store when anyone visits from out of town, and they always remember La Moda because clothes from the store remain in their closet even years later. You walk into this cozy space and can literally walk out with everything you need from head to toe, including accessories. It is extraordinary how Mary can offer such an array of items. La Moda is a delightful shopping experience, especially for those of us who hate large department stores and buying clothes online. I have been coming here for more years than I can count and have always been treated with respect. The staff are available to help if you want it and never try to push a sale. We are very lucky to have this sweet boutique in Fairfield. Small businesses run by women will always be the first stop for me!

    Macy's - deptstores - Updated May 2026

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