Customer service is not important to these employees. We arrived to pick up a prescription. We…read moreneeded to sign in on a computer and wait for someone to come to assist. We waited more than 10 minutes as we watched the employees doing other jobs. When someone did come to assist, she tried to help 3 different customers at one time. She couldn't find our prescription. She was confused and it took longer than if she would just work with one at a time. There was a sign posted that said they close for lunch. There are so many employees behind the counter, why couldn't they lunch at different times and keep serving customers? Customers are not important to this CVS.

The new CVS pharmacy location in Macungie leaves a lot to be desired. They always seems to be…read moreunderstaffed. Last week I waited in line for over 1/2 hr just to pick up a prescription that was already filled. Today (8/28/23) they were supposed to be open until 8:00pm but when I got there at 6:30 the pharmacy was closed! I'm changing my pharmacy to get some reasonable service.

I shop at Weis all the time but on this particular day, at the store on White Street, York, PA was…read moredisappointed to find an employee (older woman, short gray hair, dark rimmed glasses-had the red Weis shirt on) parked up front in a handicap spot, unload her groceries and push her cart into the handicap space in front of her car. One of my biggest pet peeves is when shoppers leave the carts in parking places. I would expect an employee to do better.

The manager should be fired due to how cold it is in this building. They keep the doors open where…read morethey push the cart into the building all winter.

Never, never, never go to this pharmacy!! Went 4 times to fill one prescription and STILL NOT…read moreFILLED! They are terrible! Waste of time!

The staff is very rude on the phone, if they answer at all. If you are waiting on a medication…read morethat is back ordered and are paying out of pocket, you tell them this, Wygove for instance, they will re send the RX back to your MD and then cancel the RX because your insurance doesn't cover it. Despite telling them you are paying for this. I've gone round and round with them three separate times. Then I have to start all over again. Mind you I am a provider!!! They are terrible!!!!!

Their giant direct is horrible waiting 45 minutes with people coming after me. I asked at the door…read moreif I could just take mine .i had the door closed in my face to be opened with the attendant coming out with another order. She was rude and defensive. When I called the manager he made excuses for her that she is young and the storm coming has overwhelmed her with a lot of orders I have lived and used giant direct now for 5 years faithfully. This was the worst experience and for the manager to make excuses for her. I will not be shopping here again I will go to Weis from now on

My big complaint is about the small carts and the square wheels or it does seem that they are…read moresquare the way the cart bounces and knocks your glasses off. I often choose not to go just because of that issue and instead head to Weis where their carts are better maintained. Replace the dame tires please!!!!

This Rite Aid has the nicest employees of any Rite Aid anywhere!…read moreEvery time we stop here, no matter who is working or what they are doing they always stop to see if we need help. SO Nice!!!!! Thanks folks, we will keep choosing your location over the others!

Every pharmacist and tech in this Rite Aid is exceptional as is the professional sevice they…read moreprovide.

Awful! My husband tried to pick up my pain meds after surgery there when the Rite Aid closed…read moresuddenly and everything was sent to Weis. The line was 50 people long and because Weis was too cheap to pay extra help my husband waited in the line for over an hour. He said if it was not for my agonizing pain he would have walked right out of there! We will never go there again. Not to mention that the pharmacist with the long black hair and the blonde haired woman are rude and ignore you. Horrible!

Service is always great, especially Cheryl. Pharmacists always courteous and knowledgeable. Prices…read moreabout as good as you can get. Great selection of pharmacy products

I was food shopping at Weis Markets, and along with groceries, also purchased Mucinex. The…read moreattendant took my drivers license instead of simply my date of birth (I'm 73), and then the register directed her to have me pay at another station. I do not shop at Weis to have my time wasted, be treated like a drug dealer looking to cook drugs, or be interrogated and will likely take my business elsewhere if this food chain now views customers as criminals!

After not shopping at wise for several months because the checkout process is so bad it was…read moreconvenient to stop so I tried again; and failed. The checkout machine couldn't get the discounted price right and two store workers couldn't get it to get it right either. After 10 minutes I gave up and walked out. Wise's checkout is terrible. Prices are constantly wrong so you have to scrutinize every scan, the machine yells at you if you don't hurry and throw the item in the bag fast, and then it kept timing out as two store workers tried to get the price to record correctly. Wasted a half hour of my life and walked out without any items. Terrible. This time I will never be tempted to go back; I never have a good experience.

This CVS is fairly new (relocated up about 6 or 7 blocks from their old location). So it's bright…read more& clean with a small pharmacy and a lot of random stuff, like all big CVS stores these days. My major complaint was that I couldn't get anyone in the pharmacy to help me with our FSA question. CVS's system will tell you if an item qualifies for FSA spending or not - once I had purchased the items, the receipt clearly told me. But the gals in the pharmacy had no clue how to find that data in their system (they can - I've been able to have it done at other locations). But, then again, the girl at the pharmacy counter also didn't know what an FSA was...so... Anyways, it's a nice, newish CVS with anything you'd ever want. So no major complaints.

I actually really like this CVS. I use the pharmacy about once a month and purchase miscellaneous…read moreitems from the store. They have always been in stock with anything I need and always has some good sales items. The pharmacy workers have always been a pleasure to work with versus Rite Aid or Walgreens. This specific CVS pharmacy has really nice pharmacists working there and they will always answer my questions. Typically I use the drive up though and it works just fine for me.

Not a huge fan of chain pharmacies, but CVS in Emmaus is just about perfect. Short on meds until…read morepayday? They have your back. They've covered my husband's heart meds and my son's meds until we got paid. 2 or 3 days may not seem like much, until you live without it. Thank you.