The front staff here is very unprofessional. The dentist here told me to call my old dentist prior to getting a root canal with them so I could get a refund for a prior inlay I had done. After getting the root canal at this establishment, I contacted the dentist who owed me the refund (previous office not this establishment) and she told me she contacted the front desk here and one of the girls on the phone (Michaela) told my old dentist who owed me the refund that the inlay wasn't an issue and essentially held me back from getting the same refund that their dentist told me I should pursue. So I called back and left a message to speak to the dentist. She called me the next day and said he would let me know and help me. Almost two weeks later I call multiple times and they give me another lie or a different answer. He's not in today or on the days he is in he's "too busy" etc. it became evident that I wasn't a priority. I understand a busy week, but if I call that many times and make it clear that I need help after spending $2,000 then I don't appreciate establishments that happily reply to me and speak to me when it's time to get money and my business but blow me off when it doesn't benefit them. I also don't appreciate the girls in the front lying to me on many occasions without an apology or sincerity of even being interested in helping. What's funny is how responsive and easy to communicate with they were when it came to selling me on services. I gave them two weeks to show me they care about me as a patient and they failed to do so. I really didn't want it to get here as the dentist was nice the one time he spoke to me face to face but I can only take so much lies and disrespect. Never again. read more