We are extremely disappointed with the billing practices at Neumann and Mackey's dental office, which quite frankly can be summarized best as price-gouging and profit-driven. My 82-year-old mother was charged significantly above what is Usual, Customary, and Reasonable (UCR) for two simple fillings, coded D2330 and D2332. She was charged $263 for a 1-surface filling of one tooth (D2330) and $385 for a 3-surface filling of another tooth (D2332), totaling $648 for about 30 minutes of work. When I spoke to the front desk clerk regarding these excessive charges, she tried to tell me they charge less than UCR. Not true! They purposefully do not contract with ANY dental insurance plans, so a patient is left to pay whatever absurd excess they want to charge above the UCR set by dental insurance plans. While the clinical work was fine, the price gouging is undeniable. I have had a few dental fillings myself, and fees paid by insurance plus my copay was never remotely close to what this office charges! When I mentioned that my initial search for reasonable market costs for D2330 and D2332 in zip code 60031 was using AI, the clerk literally laughed into the phone, despite that AI provided legit references for its data. She pointed me instead to fairconsumerhealth dot org for pricing. For zip code 60031, "average allowed amount" at the 80th %ile even for D2330 is $176 and for D2332 is $253, a fraction of what this office charges! For an even more stark comparison, consider that as of 2025, the Illinois Department of Healthcare and Family Services allowed $52.18 and $92.19, respectively, for these same services. I highly recommend looking elsewhere for a practice that values fair pricing. Neumann and Mackey focus on running a profit-driven business, not a patient-centered dental practice. Good chairside manner does not justify price gouging, especially little old ladies on fixed incomes. read more