Dr. Brunetti is absolutely fantastic. He explains everything in no uncertain terms. He is very thorough, precise, and professional. I've been to a lot of dental/medical offices in my decades on this Earth. His staff from reception to assistants in the back are helpful and welcoming. A+ all around. read more

I was nervous that day. Getting a wisdom tooth pulled is a no fun. Dr. Brunetti was great. Very kind. Took out my icky upper molar in a flash. It was over before I could blink an eye. His staff was really helpful too. I forgot my insurance card and they were able to look it up. read more

Dr. Brunetti provides quick outcomes and is well informed and communicative. I highly recommend him.

Terrible customer service, rude and condescending when there is an issue or if you have questions. I would NEVER recommend this office as this is the worst experience regarding any medical or dental billing I've ever had!! My daughter went in for wisdom teeth extractions. Dr Brunetti was "in-network" so we were shocked/blindsided when we received a bill for $2500 and that anesthesia wasn't covered. It took us a year to do all the legwork between the billing department in this office, and all our insurance providers to just resolve the anesthesia cost. Our final out of pocket cost was still ~$1,900 (including late fees, which they won't waive). We had NEVER had any issues with our insurance claims for ANY medical or dental work through our insurance plans, EXCEPT for the bill from this office! There are other more professional and equally qualified offices in this area, that has true "in-network" pricing and would help you work with the insurance company if there are issues. My dental office will no longer refer this office to their patients. read more

I've had 2 kids get their wisdom teeth out and Dr. Brunetti has been the best, most caring oral surgeon. He and his staff are extremely thorough, patient, and nice! I highly recommend this office. read more

Dr. Brunetti is not only a great oral surgeon but such a nice and caring human being. He made me feel so comfortable and cared for when he extracted my tooth and then four months later began the dental implant procedure, I had no pain or discomfort in either of these procedures. His office staff is also wonderful and so helpful. Amanda answered my questions and put me at ease before my dental implant. I highly recommend Dr. Brunetti. You will not find a better oral surgeon or a more pleasant and helpful staff. read more

I had the smoothest experience with Dr Brunetti! The whole staff is extremely friendly! Amanda took care of me and prepped me for a 4 wisdom tooth extraction!! Thank you all very much! read more

I regret going to this practice for an extraction & would not recommend it to others. I made an appointment weeks in advance for their Vernon Hills office only to receive a voicemail the day before saying I had to go to their Lake Zurich office. So, I had to rearrange my schedule to drive the extra distance. Prior to my appointment I spoke to the receptionist about using my CareCredit card for payment. She assured me that would be fine. As soon as I got to the office, I again confirmed with the receptionist that I would be using my CareCredit card & she assured me I could use it providing my bill was $200. I then waited 30 minutes for the doctor. He walked in, nodded hello, & promptly jabbed a needle into my mouth in 2 different places. No warning & no topical anesthesia. Then they started messing around with the head rest & pulling my hair in the process. The doc then began to loosen up my tooth. That was expected. What was totally unexpected is when he started drilling. It would have been nice to have been warned that was going to happen. It was extremely uncomfortable as he was very rough, but he got the job done. When I checked out, a different (and unfriendly & rude) receptionist was there, & said my bill was $200. When I took out my CareCredit card, she refused to take it, saying I needed to spend $500 in order to use it. I told her of my previous conversations where they approved it, and she did not care at all. All she said was I had to give her another form of payment & stressed that she wasn't the one who approved use of that card. (the receptionist who did approve it was sitting right there & said she approved it) No matter. I asked if they had a payment plan & she said no (the website says they do). Some of us are on fixed incomes & that's why we need CareCredit or payment plans. What a rotten way to treat your patients. I currently work for a doctor & also worked for a dentist for 13 years. Never would we FLAT-OUT LIE to our patients or treat them with such disdain. This place is all about the money & they clearly played "BAIT & SWITCH" with me. BUYER BEWARE! read more

Went in for a wisdom tooth extraction, was recommended by my dentist.This place feels like a chop shop. The amount of people waiting to be seen was incredible. The assistant was very nice, but the doctor had terrible bedside manner. Entered, didn't say much, told me I would feel pressure but no pain. I was also told I would be fine right after and would have little to no pain. I am currently on day two, my face is swollen, my check is bruised and I can barely open my mouth. I was given zero after care advice, as soon as he finished pulling out the tooth he walked out to deal with the next person on the chopping block. If you want someone who actually shows compassion and takes the time to explain what is happening and how to care for it later, this is NOT the place for you. read more

broke my tooth! terrible in-office manner! did not provide bone implants as suggested by other surgeons. did not provide instructions. ignored complaint letter. ignored phone calls. i plan to take legal action against this office and specifically john brunetti read more

Dr. Brunetti is the most honest oral surgeon you will find. He does whats right for the patient. I have health issues he was completely honest about me getting a mouth full of implants. He helped me make the right choice a couple of implants on the bottom. And doing it in stages.He's got the best bedside manner. And takes his Time explaining.and may with billing is great read more

Too many patients for staff to handle following procedures. Staff very loud, joking, singing 99 bottles of beer amongst themselves, unsure if they knew all their joking, laughing could be heard in recovery area. procedure quick (15 min) , md came to recovery room almost an hr following procedure. As a nurse, the number of patients in recovery compared to staff is not appropriate which is probably why family allowed back immediately. Not sure what would happen in an emergency. read more

Brought my 87 year old mother for tooth extraction and I am disappointed with the way the doctor treated my mother. Uncaring and no empathy. He was demeaning and unprofessional. I'm glad his assistant Vera was understanding of my mom's dementia and mental health. read more

I went to Dr. Brunetti for the removal of my four wisdom teeth. This was my first ever surgery so I was really nervous, and his assistant was really comforting about it. After only a few words, Dr. Brunetti inserted my IV and I was out. I was never told afterward if my surgery went smoothly or if he had trouble with the teeth. I found out (after having to return to the office four days after my procedure for excruciating pain) that my sockets were extremely deep and that I had to pay extra close attention to them. I only found this out after I had developed a dry socket and after tons of food had gotten trapped in my extra deep sockets. I feel like if I had known that my sockets were going to be problematic before leaving the office on the day of my surgery then maybe I would have had a less painful experience. There was also miscommunication between hygienists when it came to the dry socket medication. I was once allowed to go home without getting repacked even though it was written in my patient notes that the medicine should have been replaced which ultimately caused me a lot of pain. On a more positive note, there was one day when I couldn't sleep because of my mouth pain and the pain meds were no longer working. I called Dr. Brunetti's personal cell phone number because I didn't know what else to do. He went out of his way to come into the office on a day when it was closed so he could pack my socket. I was really grateful for this since I didn't think I could make it through the weekend without it. If you ultimately end up going to Dr. Brunetti, I would advise that you ask lots of questions before and after procedures so that there is no misinterpretation or misunderstanding! read more

My issue with the office is more with their stated office financial information. My son had his wisdom teeth extracted which went fine as expected however I was disappointed in their financial responsibility policy: It clearly states on their website- . "We can make arrangements for a monthly payment plan, but that must be implemented prior to the actual procedure." Sure they can but when asked about it prior to the procedure they would not. Stating that it was for situations in which insurance didn't cover the whole balance and since they wouldn't be seeing my son on a regular basis like his regular dentist does that they would not perform the procedure without full payment. I fully was aware of my responsibility after any insurance might have been paid and was hoping to be able to come up with reasonable terms to pay the balance. My thoughts on that being something only for insurance balances left unpaid seems very lame and so did the part about it being meant for patients that they see on a regular basis. I'm not aware of any ongoing regular appointments or maintenance with an oral surgeon, am I missing something? read more

I know Dr. John Brunetti for 12 years, his offices and staff are the best, he always accommodated me for major and small work I need done. I recommend him to my family, friends and anyone who wants a great experience. read more

I had two molars extracted by Dr. Brunetti last week, and cannot say enough positive things about my experience. The entire staff was welcoming and made me feel comfortable. When I met Dr. Brunetti, I was simply going for a consultation, but after speaking with him I felt confident based on what he said that everything would be fine, so we agreed to just do it right then in there. My appointment was at 3 o'clock and I was out the door at 3:45. No issues no pain and no difficult recovery. Thank you Dr. Brunetti and staff for a job well done. read more

I was in Dr. Brunetti office Today for a tissue removal procedure. Since the moment I walked in I felt very comfortable with the staff helping with my insurance forms to the end when they made sure to explain everything about my follow up care. I had never been here but, I give them a A+ they used clean tools, wore gloves and the office was nice and clean. He took the time to explain my mouth and we chatted about a removal. I did not have any pain and the nurse Ray, Rio was very accommodating. I have to say it was worth the wait and thank you for being a great office. Sam R - Northbrook read more

Dr. John Brunetti saw me the day I called him, and did my extractions 5 d as us later. All my upper teeth were removed. There was no drama or trauma. If I ever need an oral surgeon again, he will be the one i will see. His staff was friendly and very kind to me. I will recommend him to my friends. read more

I had an emergency with two teeth. My regular dentist could not remove them without possibly breaking them off. So I called Dr. John Brunetti. I was told the next opening was two weeks away. I had told them it was an emergency situation. They got me in the next day. I was really impressed with the kindness I received from the front desk. I waited probably 5 minutes before they called my name. Now I am really impressed. Doctor Brunetti came in with his assistant and introduced themselves. The nurse knew my nephew so that was very nice also. She put the numbing agent on my gums. So in about 5 minutes I received the lidocaine shots. They waited about 10 minutes and I was good and numb. Now the doctor asked if I was ready. I said go for it. In less than 3 minutes both teeth were pulled without breaking. I will return in a few months to get an implant put in. I would highly recommend Dr. John Brunetti for kindness, knowledge, and making me feel so comfortable. The nurse was equally nice while going over the aftercare. As I was leaving I stopped at the desk. They had everything ready for me. I am also happy they are in my insurance network. read more

FANTASTIC! I am 28 and I've NEVER had a cavity in my life, yeah seriously, no dental work what so ever because I have perfect teeth. Well I HAD perfect teeth until I cracked a giant hole in my wisdom tooth and another dentist refused to do anything. I had already wanted to get my wisdom teeth removed and this just expedited the process. I saw DR. Brunetti on a Tuesday for my consult and that Thursday I had my wisdom teeth removed. I was put out with an IV and I don't remember a thing. (as someone with a severe anxiety disorder... this is a good thing I assure you). The staff are as sweet as can be and they made me feel comfortable. I was crying and scared and the nurse even gave me a hug when I woke up. I wish I remembered her name, but we talked about how it's like being from the midwest and people make fun of your accent (lol!). Oh and I don't understand the review about the consult fee. It's pretty standard to be charged a fee for a doctor's time and I also got charged a $100 consult fee billed to my insurance. Speaking of. While he's not in the metlife network; he gives a nice discount to military families. We're a Navy family and it was actually a group of Navy wives who recommended him to me. I now do as well because he does his job well. After insurance it cost me about $400 to get my wisdom teeth removed; all 4 of them under anesthesia. Without insurance it would have been $1800 according to the fees and honestly even that is a good price. HIGHLY recommend Dr. Brunetti! read more

This man should never be a doctor. Unprofessional, uncaring, the worst. I had two teeth removed in about 30 minutes. Not one single word of comfort, no kindness, no empathy. He was in great hurry..He never looked over my history. I told him I couldn't have Epinephrine because of heart issues. I realize that major tooth extractions are traumatic, but it would've helped if the dentist had not rearranged my face. Terrible experience. I'll never go back to see this man again. read more

My entire Experience w my complex tooth extraction w Dr Brunetti and Amanda was PHENOMENAL!!!! The most painful part was the shots prior to extraction. They were prepared , kind, diligent and great at their professions. I highly recommend Dr Brunetti!!! read more

Dr Brunetti was the best experience I've ever had with my teeth. He was very professional and his work was so well done I was healed in 2 days. I was scared to get my tooth pulled and he got it done so quickly and nicely. Thank you to him and his team for making my experience amazing. Will be back again for future dental work! read more

I have a serious phobia for dental work and have put off getting my wisdom teeth out for 22 years. Over the last several years I have had consultations with many oral surgeons and read every review out there but I just wasn't ready. Lucky for me, I found Dr Brunetti. From the very first phone call, the staff was welcoming and kind. Completing and filing paperwork for my insurance company was effortless. The office staff didn't yell at me or make me feel bad when I had to cancel a few weeks ago due to illness. At the consultation Dr Brunetti discussed the procedure, answered any questions I had but didn't go into specifics - which would have made me feel more anxious. They even changed their personal schedules so I could come in earlier and some times offer appointments on Saturdays. I had my wisdom teeth removed today and was I pleasantly surprised. The procedure was fast, easier than expected, I was in and out in less than an hour...and no pain or memory of the surgery. I'm so grateful for this positive experience. Thank you! read more

He broke my tooth while taking out my bad one and now says he didn't like I don't know my owe teeth. He was super rude when all I did was call to discuss it! This happened yesterday 1-17-22. Beware!!! read more

I had my tooth pulled today. A very positive experience from beginning to end. Dr Brunetti explained everything really well prior to the extraction and answered all my questions afterwards. A very nice guy and super knowledgable. His assistant was really kind too. read more

Scheduled my appointment in the Lake Zurich office for today at 1pm for two wisdom teeth removal. I called a day in advance to confirm my appointment. I called today (the day of- to ensure they had my x-rays they needed). I arrived at the Lake Zurich office and it was closed.I called, and I was informed when I had switched my appointment a few weeks earlier that whoever rescheduled did not inform me it had been changed to the vernon hills office. They got my in at 3 pm the same day, which was nice. The office ladies, as well as the nurse I saw before the doctor, were very kind. The doctor, however, hardly said anything to me. TERRIBLE bedside manner. I was not fully numbed and was not given any explanation on what was happening or after care instructions. I was just handed a bag with gauze and a packet to read at home. This is a chop shop he was in and out quicker than I could even ask questions. This office was recommended by my dentist, and I will never go back. Please go somewhere else read more

Horrifying Experience !! My wife had a dental Check-up at Dr.Kenneth Holz Clinic (which is two doors away from Dr.Brunetti's office). The doctor there, suggested she may need a wisdom tooth extraction and suggested we take an appointment with Dr.Brunetti. The same doctor took us to Dr.Brunetti's office, which I believe was undergoing some renovation. The front desk promptly took my insurance details and made us sit in a room. We had no clue why... Confused with this, I went to the front desk to ask why we are made to sit when we had no appointment (neither were we willing to take one as the doctor is not in my network) After sometime, the doctor came and told us to undergo the extraction on that very day !! Come on...without any checkup and pre-examination, he was suggesting for an extraction. My wife was scared at such a suggestion. I said we will need to speak to her Gynecologist first.(my wife is expecting) We left the clinic and did not take any appointment. Few days back I got mail from my insurance that they received a claim of $100 as consultation fee. I was shocked !! Without any service rendered and forcing us to undergo the extraction and on top of that charging a consultation fee. This is not acceptable at all. I will never recommend Dr.Brunetti to anyone. read more

Stay away from this office! I had an appt to remove a wisdom tooth. Everything was horrible from the time I sat in the chair on. He administered the pain injection fast and furious and it hurt like hell! It was so painful I was sweating! Then within 3-4 minutes he started the extraction and I was in a state of panic ..............he just went at it and was forcefully at it for some time before it was done . During this entire 5-6 minute experience he never said one word......................and when extraction was completed he left the room immediately, probably in a rush to hurry through the next victim!!! I was in pain for 4-5 days afterwards. I have had 4 previous extractions over a 10 year period, those 4 were all comfortable procedures. Stay away!!! read more

Butchered my gums and my billing. I left there shaking bec I was in such shock from his brute force.

Let's just say I am not impressed. I am on Medicare and I get the feeling that he really doesn't want to do much for me. He has agreed to Medicare assignment. So I know he wouldn't make much money on my case. I am going to move on to a different Oral Surgeon. read more

Dr Brunetti has helped me to overcome my phobia of dental work. His staff is very kind and accommodating as well.When he suggests sedation that is what I do as he knows best. He has placed many upper and lower implants in my mouth and I have had nothing but positive experiences throughout. He is a kind understanding oral surgeon thathis t listens and even better, will answer questions and discuss the procedures with you. I am happy that I found him, otherwise I may still be delaying this much needed dental work. read more

Horrific wisdom tooth removal experience! Don't waste your time, money, or trust with this office!! My husband visited this practice for his wisdom tooth removal recently and we will never again return! It took all of 30 minutes for this procedure: from checking in, to sitting in the chair, to the surgeon JAMMING a needle 3 times into my husband's tooth for the local anesthetic, to then cutting open the gums and removing the tooth. Even the staff recognize how barbaric the surgeon is as they kindly and meekly ask whether you're in pain after injecting the anesthetic - I understand ensuring it takes, but no need to jam it in to where you hear/feel the needle hit the bone/tooth! Then the less than 10 minutes he takes to cut open the gums and YANK the tooth out?! My husband is a large man with a high pain tolerance, so for him to complain about excruciating pain or a forceful procedure (after multiple hernias and a sinus surgery) it must be terrible! The doctor used so much force to pull the tooth out - pushing on my husband's head and pulling on the tooth - that the chair's headrest gave out?!?! Had he been put under, that could have caused serious damage to his head, neck, or spine!! He has been in excruciating pain since! We have tried ice packs, cold packs, the hydrocodone, ibuprofen, a mix of both, laying down, lying back in a recliner - you name it! He has eaten all the soft and mushy foods for 7 days and kept up on the maintenance and still it's causing him pain. There's no dry socket or infection, so we can't think of any reason aside from the surgeon and his barbaric execution of the procedure! I emailed asking for further options to help provide pain relief and no one has responded - what terrible service for the amount of money and trust given to them!! He can't even focus on a simple conversation at times because he is in so much pain! I called the doctors cell phone as I would believe not being able to do anything but try to alleviate the pain as an emergency, and no answer?! They should be nothing but ashamed - the doctor and his staff! read more

This wisdom teeth removal was a horrible experience from the consult. I should have run! The nurses were BEYOND rude, as was the doctor. When I asked questions they were brushed off or simply not answered, and the entire procedure was taken as if I knew exactly what I was supposed to do after I got my wisdom teeth out, yet I clearly had never had them out before. I got dry sockets and went back to the office in tears from pain, and they took my pain as if it was nothing and were incredibly rude. It also took several months to amend the billing for the procedure. Overall TERRIBLE experience and would never recommend this office to anyone. read more

Today was my first time going to Dr Brunetti, I was refered by my regular dentist for an extraction. He was awesome got the tooth right out and also helped me with a canker sore that was bothering me. His staff was very friendly, knowledgeable and helpful. If I ever need an oral surgeon again he is my guy. Thanks Doc read more

My teenage daughter needed four wisdom teeth pulled. She met with the doctor for her consultation. He explained what would happen during 5he procedure. The surgery went well with no complications. The staff was very nice throughout both encounters with his office. I would have hesitation recommending Dr. Brunetti. read more

I am the mother of two daughters that have both had wisdom teeth out by Dr. Brunetti. I just LOVE him and his office and find him to be not only a very skilled surgeon, but such a kind person (which is sometimes a hard combination to find in the medical field). My older daughter had her wisdom teeth out (with only a week to rest at home before she had to leave the country for a study abroad program). Dr. Brunetti was so attentive to making sure she would be ok to travel. The office found a spot in the schedule for her even though we didn't have much lead time. The surgery went smoothly. They even called us to check on her the following day. She had a dry socket in one of her gums which is very common, but he immediately took her in (on his day off!) and packed the socket. Instant relief! She was great and ready to head off to Mexico. My youngest daughter just had her wisdom teeth out about a week ago. The entire procedure was so seamless and professional! I have such confidence in this office and in Dr. Brunetti, so even though my daughter may have had a little anxiety, I was 100% sure that she would be well taken care of! The surgery went so smoothly and recovery was perfect. We had all questions answered, the nursing staff was great (very personable) and I think his front office is so efficient with the handling insurance and scheduling appointments. I am just happy to share this review because from the bottom of my heart, I can't thank Dr. Brunetti and his office enough! If we ever need an oral surgeon again, it will be him! Thank you, Dr. Brunetti! read more

HE PULLED THE WRONG TEETH!!! This doctor has NO business having a business! He said NOTHING to us before the procedure. Just went in and got to work. I was led to the recovery room to see my daughter after her tooth extraction, only to see that he literally pulled the wrong teeth out! Then when I confronted him about it, he had the audacity to say that HE was offended! You pulled the wrong teeth!!!!!!! He wrote NOTHING down during the consultation and here we are, going off his memory?!?! You know what his defense was? That the molars were the loose ones during the consultation, so he pulled the canines. Really?!?! Because last night my daughter and I were wiggling every single tooth. The ONLY teeth that were loose were her canines. So obviously those don't need to be pulled. Did you not even WIGGLE them before the procedure??? The goal here, doc, just to get your MEMORY going, is to pull the molars that aren't coming out on their own. That's why I believe you have a job extracting teeth in the first place, correct?? To remove the teeth that can't remove themselves??? If they are LOOSE, then they are following God's natural order ON THEIR OWN. No help needed! No need to pay a DOCTOR to do it for us. Now I have to go through this whole process again with a high anxiety kid to actually pull the teeth that need help because of YOU. You know what?!? I'm OFFENDED. I'm offended that Betty White at the front desk came to ask me for PAYMENT. Payment for MALPRACTICE. Do NOT go to this careless "doctor". You could be next! read more

Stay away from this guy unless you like pain. Went to have a molar removed in preparation for an implant. He comes in the room and seems to be in a hurry and irritated. He then starts with a topical anesthesia on a cue tip and sticks it in my mouth. He then grabs a very large needle and literally rams it into my gums. He sticks the needle in so deep that I can feel it making contact with my jawbone. Never had that happen at a dentist before and I'm 63. To make it even better, he does this three times. And, it hurts like hell. I'm 6' and weight 205 pounds. I played football and baseball and was a carpenter for 8 years. I'm not a lightweight when it comes to pain. The tooth extraction went relatively well, but it was a rough and unpleasant experience. To top it off, at the end of the procedure, the assistant literally rams the suction tube so deep into my throat that I gag. Overall, I was not happy when I left that place and would not recommend him to anyone. Find someone else for your tooth extraction or dental implant surgery. Also, I plan to have a conversation with my dentist for referring him. read more