I went to this business to have 2 implants Doctor Martin…read morewas the best , very calm and explained the process. I will definitely return to this office. Very clean, good customer service Just a little issue with the billing department at the beginning but fixed

Do not go here. Our son had his wisdom teeth pulled 5/14/26. We were required to pay in full and…read morethe office would submit the insurance claim. As of 9/7/26 they have yet to do so properly alas we have yet to receive any reimbursement from the insurance company. And yes we have been in contact with the office.

I had the worst tooth pain on a Saturday which is the worse time to have that . I got an…read moreappointment fast and the staff was amazing . Everything went great , I am healing . I would recommend them 100x again A+

Excellent clinic. Ask for Dr. Peacock. He has been our…read morefamilie's dentist for years. Painless, even during a root canal!

After a crown was submitted to the insurance, approved and paid the billing department continued to…read moresend X-ray charges that according to the Dr Patel were included in the original total cost of the procedure. In other words it appears the billing department is double billing. I spoke by phone with billing and was told she'd talk to the dentist and call me back. There was NO call back. I'm still getting bills! UPDATE: Within minutes of posting this I received a call from the billing department and the doctor had finally been contacted and agreed with me about the additional charges. The X-ray charge has been removed. I have changed this review from 1 star to 5. Be cautious when receiving additional charges from any dental billing department. This is NOT my first experience with a dentist office over billing.

Warning!!! When a dentist office brings in a finance person before you have anything done they are…read morea scam. Lakemoor Dental on rt 120 was close to our house so we gave them a shot. My wife went in and they told her she needed 7 crowns which is where the finance person came into play. She just went to another very highly rated dentist in Wisconsin (We moved) and the dentist said everything looked good with no need for any crowns. 7 crowns was going to be over $12,000.

I used to dread going to the dentist, especially after encountering a few scammers along the way. I…read morewas so happy to find Dr. Demars. She is amazing with anxious patients like me. She takes the time to explain everything and ensures you're comfortable and informed throughout the process. Most importantly, she only recommends what's necessary--none of the over-diagnosis or upselling that I've experienced elsewhere. I was a patient of Dr. Demars for over ten years before moving out of state. Unfortunately, I'm now back to the drawing board, sifting through scam dentists to find another gem like Dr. Demars.

Dr Demars told me a service was free when I first met her last Dec. After our visit she sent me a…read morebill for $40 a month later. I asked her after the appointment are you sure it's free?.. and she said yes no worries. Now I've received a second bill for the same amount plus interest, are you kidding. When you tell someone twice, it's free, don't change your mind on it a month later. At that point maybe you should have kept your mouth shut, and not say free when you don't mean it!!

All of the dentist that we have seen are wonderful! They explained everything regarding the…read moretreatment plan and Mandy who does the insurance authorization is on the ball and very informative and has always kept us posted on what insurance coverage we have and what we're available to use. I highly recommend this practice. I wouldn't go anywhere else.

So fast and easy for wisdom tooth removal! Dr LaTocha was absolutely amazing! I was in and out in…read more30 minutes

I cracked one of my front teeth, need an implant. My dentist recommended Dr Tatch. Dr Tatch did a…read moregreat job on removing and implanting my tooth. The operation was fast,and I only had very mild pain and bleeding on the first day. I didn't have to take any of the painkillers that I had prepared before the surgery. I did using the frozen pea to cold patch the surgical area constantly for the first 24 hours and warm patch after. After 24 hours, I only had a little bit of discomfort and no swelling. By third day I was basically feeling fine. It's been three weeks since the surgery. The only thing I need to do is avoid crushing and hard food, and wait for another two months for it to heal. Thank you, Dr Tatch for a wonderful job.

My extended family have been seeing Dr. Tatch of the NorthShore Center for a quarter of a century…read more This time my 2 old implants installed in Mexico apx. 13 years ago started failing (mobile, pain and discomfort). Dr. Tatch is out of dental Network, and he was on vacation anyway, so I decided to check out a different (rather new) in-Network surgeon 3 miles from my home, and that guy gave me a page of "smoke and mirrors" with "big discounts" and a bunch of "IF"s and contingencies and additions, and that's before new implants, so I went to NorthShore Center for consultation anyway, and... OMG,.. I met Dr. Yost Smith, a very kind, patient, competent, intelligent, and detailed doctor, and I was so impressed that I scheduled my implants removal and bone graft right away for the next day, and - Attention! - their plan/estimate was lower than the other so-called "in-Network" guy. Next night something in my mouth woke me up - it was my 2 fused implants that fell out on their own. Dr. Smith was very skillful and patient again answering my new questions, and he never charged me for implants removal, no games or questions asked. The staff has been always amazing for the last 20-25 years, but this time I met a dozen new associates who were very caring, friendly, and skillful. Wow, what a great experience! THANKS A LOT, Dr. Smith and NorthShore Center staff!

IOutstanding front desk staff who've been there for the 20 years I've been a client…read more Love Nina, my hygienist. I've had extensive work done: crowns, replacement crowns, and 1 dental implant. I am a senior and had not taken care of my teeth when I was young, which is why I needed so much work later in life. I trust and highly recommend Dr. MCune and his entire staff.

I had a broken crown just before Christmas got a temporary one it fell off two days later notified…read moreoffice no reply I kept calling into the new year every other day still no reply finally got a reply and all they said was sorry you fell through the cracks went in the next day and crown didn't match 4 more days of waiting but yet they demand their money right away even though I was on a payment plan they had received 2 of the 3 payments before I got the crown. The office staff is horrible and prices are high. I received a bill for $102.80 for services not related to the crown and sent half, today I get a bill for an extra $26 bc I didn't pay the whole amount. When I left after the last cleaning I had no intention of ever going back. I'll pay the rest but they will never see me or my family again and I had been a patient over 20 years.

I have worked with Dr. Frank in the past, where he helped to fix some incredibly extensive issues…read morerelating to a malpractice surgery by Dr. James Vaiana of IVOMS in Peru, IL. I was beyond impressed with the level of care his office took for the whole process in 2020 when we initially met. From taking a plethora of x-rays to fully understand the gravity of the situation to bringing my case to other top oral surgeons in the US to convene on the best course of action (with my consent), I have been constantly blown away. During my first surgery, he understood the level of trauma that I had experienced and his team treated me with the highest level of bedside manner and care. When I left the office, they gave me all needed medications so I would not have to stop on my long drive home, and even gave me a DQ Blizzard to enjoy later! I still feel like that's magical in some way, I can't figure it out. When my other implant failed this year in 2024, I knew that there was only one surgeon who I would trust to handle this matter for me again. I called Dr. Frank's office and made them aware that I live 10 hours away, but needed them to help stop the damage spreading in my mouth. They got me in that Friday for a consultation, and the following Monday to remove the implant and do bone grafting. While the process is never fun, they treated me with care, listened to my story and empathized on a high-level, and even dabbed my tears as I emotionally coped during the surgery. Dr. Frank's office proceeded to call me the day after the surgery to check on me and answer any questions. They had been very thorough with me prior to the surgery with specific questions, and gave me several sheets relating to healing, but this gave me an opportunity to ask about issues relating to my other dental appliances, when I could resume drinking caffeine and using straws, and more. After the INCREDIBLE care and urgency and understanding shown around this nightmare of a malpractice case caused by Dr. Vaiana of IVOMS, Dr. Frank has been a miracle in restoring my smile. I would share the before photos of the other spot, but Google flags it due to the gross nature of it because it was REALLY bad. It is honestly shocking that my teeth and gums look as beautiful as they do, and it's because of the amazing work done by Dr. Scott Frank of both NoviSmile and NorthShore Smile Surgery. Their offices are gorgeous, the services are abundant, the technology is top-of-the-line, and the care provided to the patients is second to none. I don't care where I live in the world, I will always ONLY see Dr. Frank to handle dental matters. As a former dental professional myself, I wouldn't trust any other oral surgeon at this point. Trust me when I say that oral surgery isn't something to bargain shop on, and Dr. Frank will make sure you are cared for properly the first time. Don't be like me and end up $30,000 down the road and 10 oral surgeries to replace two teeth because of my need to shop locally and affordably for services.

This office went for me from a 5 star review to a 1 star review in about 30 minutes. Let me…read moreexplain. First, I was very pleased that they would honor my dental insurance. Secondly, they had a very comfortable waiting room with various snacks and lightning fast Wifi. This is where the good stuff abruptly ended. When I was called to come in we were led, instead of to an examining room, to an office. The office employee then told me and my wife that before they could see me they wanted an immediate payment of $398 for 3-d x-rays. I then told this person since I have insurance that the usual procedure would be for the office to provide the service, submit the claim to my insurance company and then bill me for the balance. She said she would immediately talk to her insurance coordinator and left the room. She came back 10 minutes later and told us that we would have to pay $197 immediately and bill the insurance the balance. I reiterated that all dental offices we have dealt with did the service first, billed the insurance, and there would be an EOB for us to remit the rest. She insisted on this prepayment, we informed her that this is not the way we do business, and walked out of the office, That is why this office went from 5 stars to 1 star in less than a half hour.