My American never showed up. They said I never called for a cab. I used Lyft the next time I needed…read morea ride.

Fantastic service- prompt pickup even at 6am on Sunday morning and excellent follow through with…read morephone scheduling. My driver was mindful of health concerns in the current era and wore a mask. He was pleasant and the car was spacious/clean. No complaints, I would definitely use this service again!

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

Amazing car service…read more I had to schedule last minute due to no Ubers available for my pick up time at 3 am. They were able to accommodate me for my early morning pick up from the hotel to the airport. Tony was my driver and he was amazing. Car was immaculate, service impeccable. He opened the card doors for us, loaded and unloaded the luggage and was a delight to have as a driver. This is a first class company and I am so appreciative of them and the care they took of us. Well done

Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

This man is very patient and helpful. His prices are reasonable. He deserves kudos! He does go…read moreabove and beyond and the prices are very reasonable too.

What I expected was the stench of cigarette smoke, a car (taxi) falling apart, and a non-interested…read moredriver except to get to the next fair. I looked at another review and saw the word professional. And that's it, a professional looking car, clean and shiny inside and out even at the end of the day. A professional type driver who I believe his name is David was pleasant to talk to and I believe a family man. It was cold out and I didn't remember where I parked. I said I'll look around, but he kept driving around for me and we found the car. Yes, I would recommend his service and hope for his success. Frank D.

When I called in they told me that they only charged $2/ mile and it would cost me about $28 total…read morebased on my destination.Then when I get in The taxi they tell me it's $2.75 per mile and that my total trip is going to cost $40!

I purchased the Yelp deal. My driver would not accept the deal, claiming that "we don't take Yelp…read moreanymore" and "they take too much." He then instructed me to pay a second time by credit card and request a refund from Yelp. I calmly told him that we won't pay for a service a second time (especially without a written guarantee that we would receive the refund--I checked before asserting my position) and that it is their responsibility to remove the Yelp deal, not my own as the consumer. He refused and I also refused, so he yelled and said "fine, it's a free ride and you've wasted my time." Multiple times I tried to have him click "deal claimed" or whatever that text is on my phone so he still received payment, but he refused. After being told to just "get out" and having our bags forcefully removed (he was frustrated, I get it), I filed a refund claim with Yelp. After this claim was processed today, he called my relative who used the service the day prior to scream at her for our actions. I really don't know what else to say, but that this entire situation could have been resolved by his acceptance of the offer his company makes through Yelp (they had agency in this decision) and then handle removing the offer from Yelp with the company directly. His calling my relative was uncalled for, unprofessional and a form of harassment. Everything else about the ride was perfect. He was on time, got us to the airport promptly, and this would otherwise have been a four or five star ride. If you're paying by cash or card, perhaps it's worth riding with them. Though, the harassment makes me feel unsafe and uncomfortable truly recommending them to anyone.

Reliable and always on time. I've used them several times to get to and from airport. A the fare…read moreis about market rate from the east side.

Great service! Lori was my driver. She arrived early and…read morewas very friendly. I felt safe during our whole trip and would definitely use her service again. It's a plus to support our small local business.

100% reliable and just all around nice people. Never have to worry about being late…read more .......................

We rented a Party Bus Oct 12th to take our 86 year old Mother & 88 year old Uncle along with their…read morechildren, Grand-Children & Great-Grand-children that came in from 4 states on a "Memory Lane" Day -Tour family reunion! Adam was SO accommodating our Event with changes in dates & numbers of family members as well as needing seats with buckles for our 3 youngest needing car seat safety. Joe our driver couldn't have made our experience more perfect! We gave him the map of all the places we wanted to drive by so they could reminisce & share their memories and stories with all of us. Joe not only drove us to each destination, but he stopped & waited very patiently while they shared their stories! Starting at the home where Mom & Uncle were born & raised in, My Grandma & Grandpas home where they moved to until they passed, the Old Cemetery where they lay to rest with many generations of family. We drove by where they used to work/retired from ( if the buildings were still there) and even a couple places they used to have beers & cut loose when they were in their prime haha. We got out at the Veterans Park to stretch where the Parmly Hotel used to stand-where my Grandmother was a desk clerk & met my Grandfather- the traveling Salesman from Massachusetts. The leaves were so beautiful & the day was perfect to walk around the park & listen to their continued stories. We proceeded to everyone's 1st homes where we all raised our children and shared more fond memories!! We ended at the new BEAUTIFUL William Vincent Winery on the Lake in Madison to share some wine & snacks. Highly Recommend! This was not Joes typical bus run & he shared with Us how much he enjoyed us as well. I would HIGHLY recommend Sunset Taxi. Thank you once again Adam & Joe for making Our Memory-Lane Family Reunion such an enjoyable, unforgettable event. Thank You!! Beth Walker - Perry Ohio & Family which traveled from Colorado, California, Arizona, Tennessee *unfortunately Florida family didn't make it due to Hurricane

Unfortunately, Sunset Taxi never responded to my voicemails, emails, or messages on the their…read moresocial media accounts. If not interested in my request for service, at least respond "sorry, we cannot accommodate you".