Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

My first time using this service. I normally use Uber, but needing a ride to the airport at 5am I…read morewas nervous, because Uber can cancel or not even show up. The driver was courteous and right on time. I would have used them for return trip home but for some reason there was problems with the scheduling app and it was difficult booking the ride so I didn't use when I returned. Would use them again if early am flight.

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

Called and scheduled a taxi. Dispatcher told me 20 mins. I waited 40 mins before I tried to call…read moreback to no answer. It's going on a hr and nothing... No courtesy for the patron's time. I'll Lyft or Uber next time.

From the owner: Cheaper than UBER XL we specialize in long distance and airport runs. If you find a lower price we…read morewill beat it by 5 dollars!

Just thought I would share with my fellow yelpers the third message that I received from Jayson the…read moreowner of 1 Fast Transport. Hi Carrie, Did you speak calmly to the dispatcher? Or were you rude and condescending or yelling? I would never hang up on a customer unless they are being rude and being out of line. If your biggest issue is with the driver texting and driving, they aren't supposed to do that with customers in the car. I apologize, but unfortunately it is something that needs to be done on occasion in our profession. If you feel that our drivers are breaking the law I suggest you call the dispatcher or the police. I'm sorry you aren't happy with your service but it seems as though you have a penchant for disrespect and verbal abuse. I appreciate your opinion on how you think we do a terrible job here. If your such an expert in the field I suggest you open your own transport company and see how flawlessly you provide service. Not one person in my company was rude to you or is deserving of this type of verbal abuse or your bad reviews. I find it disturbing that someone would even put so much time into such a petty complaint. There are people that depend on this work to feed their families and children. Do you think this helps them at all? No, It damages them and their families. And for what? You weren't put in any danger and you made it where you were going safely. So please if you have a heart just accept the apology and remove the bad review and don't use our service anymore. I would appreciate that very much. Thank you. Jayson 1 Fast Transport ....and 1 Fast Transport cares about professionalism and customer service?

If I could give the company 0 stars I would! Do not waste your time, for they will certainly waste…read moreyours. The customer service is an abomination and the lack of professionalism is practically comical. I would recommend Sedan and Van Transportation if you are looking for a driving service worthy of your time and money.

Called for 2 days to schedule a sunday ride to work. No one ever answers, recorded message says use…read moretheir app, which is nonexistent, or use website to send a message. Never heard a peep. Facebook page says send message, still have not heard a thing. I would think a taxi service would have better customer service or at least answer calls/messages/emails.

Terrible. Booked for them to come over yesterday at 4:30. 4:40 rolled around, and no one came. I…read morecalled to ask why, and they said they had no record of me calling. Had to send a driver last minute, causing me to be late. Almost missed my flight. TSA had to confiscate my deoderant and shampoo because I couldn't get my bags checked properly all because this fucking idiot didn't keep my reservation. Last fucking rate. DO NOT USE. He sould be working at a KFC, not running a business.

Called to get a quote for a ride to the airport. After asking for the exact address he said, "You…read moreknow what? Just go on our website and check the rate there, okay?" Went to the website, no rate calculator anywhere. What a way to run a business!

Never finished reservation a trip that was 4.23 miles ( determined by their app ). Was 42.97…read more!!!!!!!!!

Terrance, i sure hope you send me back my $125. Keep your cards and send me my money. I'll be…read moretaking it to the next step

0/5 if possible. They asked for full payment before arriving, had the driver and some other person…read morein the front seat, and asked what our destination was despite getting the location via text prior to agreeing to drive us. Someone else called the driver while we were en route and asked to get a ride and the driver said, "If you don't have the cash, than you better have a pair of Jordan's on". Disgusting service, will never use again.

Do you get that sense of dread having to pay for expensive parking rates when you return from your…read moretrip or the stress of having to order an Uber and find the rideshare pickup area only to have a long ride back with a weird Uber driver? What about worrying that your Uber driver will be late when picking you up to go to the airport? I used to experience this every time I would travel until I started using TL Worldwide on every trip. They make it completely stress free and their professionalism is unmatched. They will pick you up any time 24/7 and always arrive early. In a recent trip, I had to depart at 4 am and it was raining. I found the uniformed driver waiting outside my house with an umbrella and offered to carry my bags for me. When you are getting picked up at the airport, you can expect to find the driver waiting for you at the baggage claim with a sign. If you checked a bag they will know what carousal you are at and will carry your bags to the car if needed. The cars are always freshly detailed, and you overall get a much higher level of service. All of their cars are the highest level of trim typically with seat heaters and leather seats in the back. My favorite is the Lincoln Continental. For a little bit more experience the finer things in life, arrive in style, and quit stressing.

These guys absolutely came through for me in a pinch! My mom was flying by herself from San Diego…read moreto CLE for surgery at the Cleveland Clinic. They met her at baggage claim, carried her luggage, and got her safely to her hotel. Her driver (Garrett) was super friendly and helpful. They were a Godsend. Thank you, thank you, thank you! Would use them again in a heartbeat.