The Bad; no response to my request to refill my pain medications. Making appoints is easy.read more

Great Threadz is awesome! David and Letti do beautiful work. I won't take my embroidery projects…read moreanywhere else. They are the best!

Excellent communication and easy to work with. Wasn't able to complete my specific (very niche)…read morerequest but communicated that possibility up front and was very responsive. Would definitely visit for future needs.

lucy is so quick to respond & very easy to work with! it is clear she really cares about making…read moresure everything looks perfect. highly recommend!!

Jordan was very patient and understanding with the order I had to place. He was on top of…read moreeverything and very communicative. I would definitely go to him whenever I need any embroidery!

This review is based on communication experience, not work quality, as I was unable to get past a…read moremonth of unprogressive back and forth. I found this business through Yelp while searching for a custom shirt company for a large multidisciplinary project with other investors. Their excellent reviews, quality work samples, design assistance capabilities, and small minimum orders for samples made them appear to be an ideal fit. After reviewing their website and options, I reached out over a month ago but received no response. Assuming my message didn't go through, I contacted them again via Yelp on August 15th and received an initial response. However, after I replied, I had to follow up a week later due to no response. They responded again, and I provided the additional requested information on August 25th. I followed up on September 3rd, and it has now been two weeks since my last message. While I understand the challenges independent businesses face in the current economic climate and have been extremely patient due to their 5-star reviews, this level of communication has been completely unprofessional. As a former small business owner, I always maintained transparency about whether projects were within my scope, ability, or bandwidth. If I couldn't take on a project, I communicated that clearly rather than leaving clients in limbo. After more than a month of unproductive back-and-forth, I question whether these 5-star reviews accurately reflect the current service experience.

Went in for a Demo on a Long Arm Machine. It was a 3 hour drive one way to get there, but well…read moreworth it. I had been researching the Machines and was told SMP in San Marcos was the place to go. I made an appointment with Laura Jimenez and she demonstrated the machine and let me work with it. Pretty much answered all my questions. Looking forward to getting my machine and playing with it. Will review again after delivery and installation. If you are on the fence of what dealer to choose I recommend them highly.

Michael proved so helpful in selecting a Kangaroo sewing machine cabinet for my big Bernina 990…read moresewing machine. The cabinet fit my space perfectly and accommodated my Bernina 990. It was quite a chore finding the correct cabinet and Michael put in the extra effort to help us find the perfect one!

Great customer service. Reasonably priced and good quality suits. Will return for next years prom!read more

Fantastic from start to finish - hands-down, the best place to go for a tuxedo rental at an…read moreaffordable price with great service. I am about as inexperienced as it as you can get when it comes to formal aware. But my measurements were taken and within two days I had the perfect suit. Extremely patient and kind with questions, I cannot recommend Vega's enough. We'll definitely come back and use them for our Taylor services as well.

I have a custom women's Padres baseball jersey. I'm a breast cancer survivor and this jersey…read morecomemorates my fight. I've got some really cool players signatures on it, but have avoided the back because I wanted to get two large Pink Ribbons on the back of the jersey. The measurement was 4" of the embroidery work and I was told that I needed to pay a setup fee, which I was willing to pay. It took me a few weeks to get my jersey back to the store, but when I did, I was told that someone had already paid the setup fee and that I didn't need to pay that after all. What they didn't tell me was that it would not be the size I wanted. In fact, it wasn't even half the size!!! Then I was told that it would take a week to 10 days to complete it. It took well over a month. Then I was asked about placement of the ribbons. I told them in the center. They were not centered and toward the top. I was also told that I would be texted when the jersey was done. But all communications were done via email only which further delayed the work because I get over 200 emails a day and literally had to search for the communications. They said that they could redo the work, but that I would have to pay the setup fee. And likely wait another 6 weeks for my jersey? No thanks. Now I need to find another embroidery company to see if they can fix this. This has been a horrible experience for me.

Owner Daniel Kim really knocks it out of the park! I brought in for linen cocktail napkins to be…read moreembroidered, and the turnaround time was less than 24 hours, even though there was no rush put on the order. He was friendly, provided clear communication via text and the price point was extremely reasonable. Highly recommend and it is very obvious why this establishment continues to earn high ratings among customers.

I go to Kelly for all my embroidery gifts. With wedding season, I love adding a little…read morepersonalization to my gifts and brought multiple items to Kelly. He's timely, and easy to work with. His system is very old school and it works great!

Lucy was so easy to work with, fast and prices were really reasonable. I will definitely use her…read moreagain!!

Jessica at Prographics is amazing. They provide quality service and great customer service. Lots of…read moreoptions for promoting your business and deliver on time.

I get shirts from her through work and the shirts i get are comfortable but the sizing is…read moreterrible. One shirt will fit like a medium would/should and the other is way larger then the first and fits more like a large. If you don't like to swim in your shirts I'd probably try a different company.