I'm very happy with this business and would gladly tell other people to come here if I knew they…read morewere looking for an embroidery shop. The initial quote was almost instant, and the owner of the shop was texting. me back-and-forth with easy clear communication on the work to do and the timeline for delivery. I was in and out in 24 hours and the entire experience was painless and pleasant.

I have a custom women's Padres baseball jersey. I'm a breast cancer survivor and this jersey…read morecomemorates my fight. I've got some really cool players signatures on it, but have avoided the back because I wanted to get two large Pink Ribbons on the back of the jersey. The measurement was 4" of the embroidery work and I was told that I needed to pay a setup fee, which I was willing to pay. It took me a few weeks to get my jersey back to the store, but when I did, I was told that someone had already paid the setup fee and that I didn't need to pay that after all. What they didn't tell me was that it would not be the size I wanted. In fact, it wasn't even half the size!!! Then I was told that it would take a week to 10 days to complete it. It took well over a month. Then I was asked about placement of the ribbons. I told them in the center. They were not centered and toward the top. I was also told that I would be texted when the jersey was done. But all communications were done via email only which further delayed the work because I get over 200 emails a day and literally had to search for the communications. They said that they could redo the work, but that I would have to pay the setup fee. And likely wait another 6 weeks for my jersey? No thanks. Now I need to find another embroidery company to see if they can fix this. This has been a horrible experience for me.

Kevin and the team absolutely crushed it for my grandpas 90th birthday shirt competition fair…read morepricing, great communication, and speedy timelines. Couldn't have asked for more! Highly highly recommend Freedom Branding

Great customer service! I was shopping around for a new…read moreprinting company to work with, and as a small business owner myself I really appreciated the level of communication and care the people at Freedom bring. Inquired and heard directly from the owner Mike, and was well taken care with very clear and attentive communication throughout the process with Russell - he is awesome! Good group of people and fast product turn around! We place an order before the holidays (which is understandably for everyone a crazy time of year) but they were able to complete our order in a very quick timeframe. Glad to support another local business like them.

Jordan was very patient and understanding with the order I had to place. He was on top of…read moreeverything and very communicative. I would definitely go to him whenever I need any embroidery!

This review is based on communication experience, not work quality, as I was unable to get past a…read moremonth of unprogressive back and forth. I found this business through Yelp while searching for a custom shirt company for a large multidisciplinary project with other investors. Their excellent reviews, quality work samples, design assistance capabilities, and small minimum orders for samples made them appear to be an ideal fit. After reviewing their website and options, I reached out over a month ago but received no response. Assuming my message didn't go through, I contacted them again via Yelp on August 15th and received an initial response. However, after I replied, I had to follow up a week later due to no response. They responded again, and I provided the additional requested information on August 25th. I followed up on September 3rd, and it has now been two weeks since my last message. While I understand the challenges independent businesses face in the current economic climate and have been extremely patient due to their 5-star reviews, this level of communication has been completely unprofessional. As a former small business owner, I always maintained transparency about whether projects were within my scope, ability, or bandwidth. If I couldn't take on a project, I communicated that clearly rather than leaving clients in limbo. After more than a month of unproductive back-and-forth, I question whether these 5-star reviews accurately reflect the current service experience.

Excellent communication and easy to work with. Wasn't able to complete my specific (very niche)…read morerequest but communicated that possibility up front and was very responsive. Would definitely visit for future needs.

Lucy was fantastic! I had a project for my husband that I put off doing - I needed his logo for…read moreILOVECROSSWORDS.COM embroidered onto two shirts for Christmas. She got right on it and I had the shirts in time for the big day! THANK YOU LUCY!!

I use this company for all my business promotional products as well as for special personalized…read moregifts and even prizes and gag gifts for special occasions. There is no job too big or too small for Encinitas EmbroidMe (most of mine are pretty small!) Their customer service is beyond outstanding. Sandra and Jeff and their lovely extended family make their customers feel like their only customer, no matter how busy they are! You will be amazed at the variety of products they offer - including things you may not even have thought of. Great client gifts as well as things to use in your office to keep your name and product out front. My latest order is a set of wine glasses personalized with my business name. Why not? Love you guys!!

Extremely disappointed with our experience…read more We provided our merchandise over six weeks ago and paid for the work to be completed. Despite multiple attempts to get updates, communication has been poor and responses have been limited or nonexistent. Our organization has used this business for years, which makes this situation even more frustrating. After more than six weeks, we still do not have our merchandise back, leaving our high school dance team without the items they need for camp. Delays can happen, but a lack of communication and failure to return customer property is unacceptable. We expected much better service and professionalism. Unfortunately, based on this experience, I cannot recommend this business

I've been working with Miranda for the past few weeks on ordering custom shirts and hats for our…read morenew business. Her and her team are incredibly kind, patient, and helpful! I highly recommend

Hidden gem! So glad I was referred to Candroy. I had a custom t-shirt project and was in a rush. I…read morewas looking for places locally that could print an iron-on from an image I created. (I figured it would be faster to iron it on myself than have a vendor do it because many places actually outsource printing which makes it take too long.) I called Candroy and talked through my goal with Brian. While we were on the phone, he asked me to send the images and he confirmed that they could print them directly on a shirt that I provide, but that they do not create iron-ons for people to take away and apply themselves. I was immediately worried about cost. No problem. My t-shirt involved printed font and images that took up most of the space on both the front and the back of the shirt. He said if I could provide the t-shirts that day, he could have them for my in two business days. Brian also suggested I go to Michael's craft store to get the t-shirts which was such a score, because they have good quality t-shirts there for $2.99. I provided the shirts to Brian on Friday afternoon and he had them ready for me on Tuesday! They came out really well and they are now my go-to for all of the products they offer. The price could not be beat with any other vendor I had checked with prior to talking to Brian and they look fantastic - SO much better than I could have done if I had to go the iron-on route. Plus, he's just a really nice guy. Thank you Brian!

Great customer service. Reasonably priced and good quality suits. Will return for next years prom!read more

Fantastic from start to finish - hands-down, the best place to go for a tuxedo rental at an…read moreaffordable price with great service. I am about as inexperienced as it as you can get when it comes to formal aware. But my measurements were taken and within two days I had the perfect suit. Extremely patient and kind with questions, I cannot recommend Vega's enough. We'll definitely come back and use them for our Taylor services as well.