Great service at this place !! I will come back if I need to. Respectful and will help.read more

Took my custom build in after a lot of troubleshooting on my own to find out why it wouldn't POST…read more They misdiagnosed my PC's problems, telling me it would've been a $400 CPU replacement, when the actual issue was a faulty motherboard that only cost $80 to resolve on my own. They told me this without actually pulling out my CPU to test it, and claimed that I damaged it by installing my cooler wrong, and there was only a 50/50 chance my processor was still working - I don't know how they could've possibly known that without actually touching the processor at all. When they returned my computer, it was missing the card rail clip, the velcro straps that I use to manage my cables, and the front panel header had been unplugged and rewired incorrectly. This store made an already incredibly stressful situation twice as stressful and last twice as long by giving me wrong information and leaving my computer in a worse state than they received it in.

Had a great experience just getting a quote from these guys. They were helpful and easy to talk to…read moreon the call, and took the time to walk me through my options. They offered a package deal, which wasn't what we needed -- we were looking for something more on-call and flexible. They seemed open to accommodating that, which was reassuring. Haven't used their services yet, but based on the initial call I'd feel comfortable reaching out when something comes up.

These guys are solid. They always come through in a pinch. 85 characters of goodness for these guys!read more

Hail Cesar! My laptop screen was black and wouldn't respond. After trying to diagnose with AI and…read moreYouTube I called Dell and they wanted me to wait 1-2 days for them to send a box, then ship it to them in Texas! They said it would take from 7-14 business days to try to have it repaired and they had no idea how much it would cost (after the initial $59 fee). I had just paid for an expensive software rental for the month, are you kidding me???!!!! Luckily I found 24/7PcTech! Cesar called me within minutes, it was late Friday and all the other local repair places were closed until Monday. I took it over and he had it diagnosed and fixed in less than 1 hour! Dell told me not to take it anywhere locally. When Cesar opened up my computer he showed me the cheap parts they had used on my expensive laptop. He replaced the bad parts with high-quality ones. Now I'm just waiting on part 2, more parts to complete the repair. But it was good enough to use to get important work done over the weekend. Thanks Cesar!

I rarely leave negative reviews, but I feel obligated to share my experience to help others avoid…read morewhat I went through. I originally brought in my MacBook because it had a screen issue. Instead of repairing it, I was told it would be very expensive to replace the screen. The technician then offered me what he described as a "great" MacBook Pro if I paid an additional $350, and I agreed. When I got home, I charged the laptop. It made unusual noises, so I called him. He told me it was "just the fan" and not to worry. Shortly afterward, a low battery warning appeared. I asked if he could replace the battery, and he told me to go buy a new battery myself and bring it in for installation. Trying to get help became extremely frustrating. Several times he told me he wasn't available, even though he had previously implied he was available 24/7. I have text messages documenting all of these conversations. After finally finding a time that worked, I brought the laptop back. He later texted me that it was ready for pickup. When I arrived, the laptop was turned off. He told me it simply needed to charge overnight. I took it home, but it wouldn't charge at all. When I contacted him again, he claimed the battery was probably bad and once again told me to buy another battery on my own and bring it back. At that point, I lost confidence and took the laptop to another technician for a second opinion. I was told that even with a bad battery, the computer should still show signs of life when connected to power. Instead, they found a motherboard failure, meaning the laptop was essentially nonfunctional and would never work without a major repair. I felt completely misled. Rather than standing behind what he sold me, he repeatedly shifted the responsibility and expense onto me. I have documentation of our text conversations and the sequence of events. I have since filed complaints with the Better Business Bureau and reported the matter as suspected fraud. Please be extremely careful if you are considering doing business here. Based on my experience, I cannot recommend this busines

I had the best experience here. Probably some of the best customer service i have ever received. I…read morecame in with storage issues on my laptop and it was fixed in minutes. Could not recommend a place more!!

This place has amazing customer service. I called in because my water cooler on my computer had…read morebroken. On the phone call they told me to bring it In and they would check it out. Spoke to Nathan Hourani, who I believe is the manager and co-owner. He gave me an extremely honest take. Gave me his opinion and didn't try to over sell me on anything. This is a legit brick and mortar PC store.... Which you don't see anymore. RIP Fry's. The other employees were also very helpful. After they installed my new cooler and did some BIOS updates, they let me sit down right next to them and check it out. This seems like an awesome family run business. Kudos again to Nathan and the employees. Will recommend to all my friends and come back here for any PC needs.

I have been having issues with my internet so I gave Tech a call. I was fortunate enough to speak…read morewith the owner and instead of charging me a consulting fee, he gave me advice on a modem to purchase which usually repairs the issue I am having. Most companies would try and pressure a tech to come out. This company first gave me advice to try and reconcile the issue myself. Highly recommend

TechIT truly changed the game for us. We were dealing with:…read more -Old, outdated software -Comingled data -A failed partial migration -A previous tech provider who left everything tangled Gabriel was assigned to us and he absolutely delivered: -Came in calm, confident, and ready to work -Handled major issues (emails down, missing data, time-sensitive problems) without hesitation -Extremely competent with GoDaddy--even though it's not their main service -Efficient, punctual, and genuinely cared about getting us fully operational -Got our office back up and running after others couldn't We'll be using TechIT moving forward. If you need a team that can jump into chaos and fix it fast, give them a try.

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

So, I am exiled to San Diego because of the Palisades Fire…read more My IT guy is from here and he suggested that I take my broken physical, e-sata 4TB drive to a place called CryWolf Computing. That guy couldn't have been a bigger, less empathetic jerk. He hung up on me despite being referred AND knowing that I am dealing with fire issues. He earned his 1-star review. I did my own research and found TechSupport SD and they HOOKED ME UP. They aren't that far away and I drove my drive over to them and they were able to get it powered up again for a very fair price. They couldn't have been more helpful. They even met me on the street to pick up and drop off. Now THIS is what a 5-star review is all about. Gabe and the team there are ROCK STARS.

This is the place to call if you want remote technical support to repair a severe software problem…read moreat the BIOS level on a Windows 11 computer. After describing the problem by phone, pricing was made very clear at the beginning of the conversation. In additional to the usual "share the screen" setup, I used my phone camera to show the technician what was happening when my screen couldn't be shared through software. The problem was solved within half an hour and I was very pleased.

We received ubiquity IT support that included the cabling and configuration. Everything looks so…read moreclean and professional that we upgraded to ongoing Managed Services. This MSP really knows how to get things done quickly and efficiently.

Excellent guy to work with. They performed an API integration between our ERP and payroll…read moreservices. It took approximately 3 months to knock out our request. Feel free to message if you have any questions.